Ahmed Adawy
Technical Project Manager
Summary
Strategic and accomplished Technical Project Manager with 9 years of experience in ERP systems, recognized for steering cross-functional teams to achieve project excellence. Demonstrated proficiency in meticulous project planning, robust risk mitigation, and seamless stakeholder communication. Possessing a solid technical foundation, I facilitate harmonious collaboration between development teams and stakeholders. Proven ability to drive innovation and optimize project workflows to surpass organizational objectives.
Overview
9
9
years of professional experience
6
6
Certificates
Work History
Project Manager
Maisonette Real Estate Software
01.2021 - Current
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Reported regularly to managers on project budget, progress, and technical problems.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Developed and initiated projects, managed costs, and monitored performance.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Delivered services to customer locations within specific timeframes.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong communication and organizational skills through working on group projects.
- Applied effective time management techniques to meet tight deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Provided professional services and support in a dynamic work environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Learned and adapted quickly to new technology and software applications.
Senior Application Consultant
Maisonette Real Estate Software
07.2017 - 01.2021
- Oversaw implementation of new programs for user training and support.
- Improved customer satisfaction by providing technical support and troubleshooting assistance for complex application issues.
- Assessed clients' current software capabilities and business needs to identify any deficiencies.
- Enhanced software functionality by identifying and resolving application issues in a timely manner.
- Expedited issue resolution with clear communication between stakeholders, fostering strong relationships with clients and internal teams alike.
- Worked closely with other team members in such tasks as troubleshooting and debugging.
- Contributed to revenue growth by actively participating in pre-sales activities, including product demonstrations and client consultations.
- Streamlined processes with the implementation of automation tools, reducing manual workload and increasing efficiency.
- Advanced organizational objectives by participating in strategic planning sessions, offering insights on emerging trends in application consulting.
- Met with internal and external customers to develop relationships and foster co-innovation opportunities.
- Estimated work hours and tracked progress using Scrum methodology.
- Analyzed work to generate logic for new systems, procedures and tests.
- Reduced project timeline by effectively managing resources and prioritizing tasks according to business requirements.
- Ensured seamless integration with existing systems by meticulously evaluating compatibility during development phases.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Facilitated knowledge sharing among colleagues by leading workshops on best practices for application development, testing, and deployment.
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
- Developed conversion and system implementation plans.
- Bolstered application reliability by establishing and maintaining thorough documentation of system specifications, design decisions, and user requirements.
- Performed unit and comprehensive testing to drive functional and technical deliverables.
- Managed software development and support using formal specifications, data flow diagrams and other design techniques.
Microsoft Dynamics AX Consultant
MEGACOM Management & Business consultation
07.2015 - 06.2017
- Facilitated end-user training sessions, empowering employees to effectively utilize Microsoft Dynamics AX features.
- Wrote and maintained custom scripts to increase system efficiency and performance time.
- Developed strong relationships with clients, fostering long-term partnerships and repeat business opportunities for the company.
- Reduced manual workloads through the automation of tasks using Microsoft Dynamics AX functionalities.
- Improved business processes by designing and implementing Microsoft Dynamics AX solutions.
- Analyzed client requirements to develop customized Dynamics AX functional solutions for enhanced efficiency.
- Maintained up-to-date knowledge of industry trends while continuously advancing technical skills relevant to Microsoft Dynamics AX domain.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Designed and implemented system security and data assurance.
- Participated in system development life cycle from requirements analysis through system implementation.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Improved operations through consistent hard work and dedication.
- Handled 20 calls per day to address customer inquiries and concerns.
Education
Bachelor of Business - Accounting And Finance
Alexandria University
05.2013
Skills
Project Management
undefinedProjects
- Riayah (UAE)
- Union National Bank (UAE)
- New Plan Developments (Egypt)
- Fahmy Group (OMAN)
- Flag Holding LLC (UAE)
- Alef Group (UAE)
- Medicon (Egypt)
- People and Places Developments (Egypt)
- Nobles Properties (Jordan)
- National Authority for Tunnels (NAT) (Egypt)
- Ministry of International Cooperation (Egypt)
Certification
PMP - Project Management Professional
Personal Information
- Date of Birth: 05/24/92
- Nationality: Egyptian
- Marital Status: Married
- Military Status: Completed
Timeline
Project Manager
Maisonette Real Estate Software
01.2021 - Current
Senior Application Consultant
Maisonette Real Estate Software
07.2017 - 01.2021
Microsoft Dynamics AX Consultant
MEGACOM Management & Business consultation
07.2015 - 06.2017
Bachelor of Business - Accounting And Finance
Alexandria University
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