Ahmed Adawy
Technical Project Manager
Summary
Strategic and accomplished Technical Project Manager with 9 years of experience in ERP systems, recognized for steering cross-functional teams to achieve project excellence. Demonstrated proficiency in meticulous project planning, robust risk mitigation, and seamless stakeholder communication. Possessing a solid technical foundation, I facilitate harmonious collaboration between development teams and stakeholders. Proven ability to drive innovation and optimize project workflows to surpass organizational objectives.
Overview
9
9
years of professional experience
6
6
Certificates
Work History
Project Manager
Maisonette Real Estate Software
01.2021 - Current
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Reported regularly to managers on project budget, progress, and technical problems.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Developed and initiated projects, managed costs, and monitored performance.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Delivered services to customer locations within specific timeframes.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong communication and organizational skills through working on group projects.
- Applied effective time management techniques to meet tight deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Provided professional services and support in a dynamic work environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Learned and adapted quickly to new technology and software applications.
Senior Application Consultant
Maisonette Real Estate Software
07.2017 - 01.2021
- Oversaw implementation of new programs for user training and support.
- Improved customer satisfaction by providing technical support and troubleshooting assistance for complex application issues.
- Assessed clients' current software capabilities and business needs to identify any deficiencies.
- Enhanced software functionality by identifying and resolving application issues in a timely manner.
- Expedited issue resolution with clear communication between stakeholders, fostering strong relationships with clients and internal teams alike.
- Worked closely with other team members in such tasks as troubleshooting and debugging.
- Contributed to revenue growth by actively participating in pre-sales activities, including product demonstrations and client consultations.
- Streamlined processes with the implementation of automation tools, reducing manual workload and increasing efficiency.
- Advanced organizational objectives by participating in strategic planning sessions, offering insights on emerging trends in application consulting.
- Met with internal and external customers to develop relationships and foster co-innovation opportunities.
- Estimated work hours and tracked progress using Scrum methodology.
- Analyzed work to generate logic for new systems, procedures and tests.
- Reduced project timeline by effectively managing resources and prioritizing tasks according to business requirements.
- Ensured seamless integration with existing systems by meticulously evaluating compatibility during development phases.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Facilitated knowledge sharing among colleagues by leading workshops on best practices for application development, testing, and deployment.
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
- Developed conversion and system implementation plans.
- Bolstered application reliability by establishing and maintaining thorough documentation of system specifications, design decisions, and user requirements.
- Performed unit and comprehensive testing to drive functional and technical deliverables.
- Managed software development and support using formal specifications, data flow diagrams and other design techniques.
Microsoft Dynamics AX Consultant
MEGACOM Management & Business consultation
07.2015 - 06.2017
- Facilitated end-user training sessions, empowering employees to effectively utilize Microsoft Dynamics AX features.
- Wrote and maintained custom scripts to increase system efficiency and performance time.
- Developed strong relationships with clients, fostering long-term partnerships and repeat business opportunities for the company.
- Reduced manual workloads through the automation of tasks using Microsoft Dynamics AX functionalities.
- Improved business processes by designing and implementing Microsoft Dynamics AX solutions.
- Analyzed client requirements to develop customized Dynamics AX functional solutions for enhanced efficiency.
- Maintained up-to-date knowledge of industry trends while continuously advancing technical skills relevant to Microsoft Dynamics AX domain.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Designed and implemented system security and data assurance.
- Participated in system development life cycle from requirements analysis through system implementation.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Improved operations through consistent hard work and dedication.
- Handled 20 calls per day to address customer inquiries and concerns.
Education
Bachelor of Business - Accounting And Finance
Alexandria University
05.2013
Skills
Project Management
Agile Methodology
Gantt Charts
Root Cause Analysis
Risk Management
Microsoft SQL Server
SSRS
Power BI
XML and linking with SQL Functions
Project MPP
Microsoft Visio, MS OFFICE
Microsoft Dynamic AX
Meeting facilitation
Interpersonal Skills
Critical design review
Advanced problem solving
Technical Presentations
Requirements Writing
Cross-Functional Collaboration
Coaching and Mentoring
Customer Relations
Documentation And Reporting
Continuous Improvement
Decision-Making
Technical understanding
Project Closure
Team Leadership
Projects
- Riayah (UAE)
- Union National Bank (UAE)
- New Plan Developments (Egypt)
- Fahmy Group (OMAN)
- Flag Holding LLC (UAE)
- Alef Group (UAE)
- Medicon (Egypt)
- People and Places Developments (Egypt)
- Nobles Properties (Jordan)
- National Authority for Tunnels (NAT) (Egypt)
- Ministry of International Cooperation (Egypt)
Certification
PMP - Project Management Professional
Personal Information
- Date of Birth: 05/24/92
- Nationality: Egyptian
- Marital Status: Married
- Military Status: Completed
Timeline
Project Manager
Maisonette Real Estate Software
01.2021 - Current
Senior Application Consultant
Maisonette Real Estate Software
07.2017 - 01.2021
Microsoft Dynamics AX Consultant
MEGACOM Management & Business consultation
07.2015 - 06.2017
Bachelor of Business - Accounting And Finance
Alexandria University