Summary

Overview

Work History

Education

Skills

Websites

Trainingcertificates

Timeline

Ahmed Adel Mohamed

Senior Product Manager - Library Solutions- Middle East and North Africa

Cairo

Summary

Results-driven Senior Product Manager with over 14 years of experience as a Senior Account Manager in library solutions, including MEDAD LSP, Symphony ILS, and Sierra, as well as higher education solutions. Proven track record in managing product lifecycles, creating comprehensive proposals, and providing cost analyses. Skilled in conducting demonstrations and supporting sales teams to enhance client engagement. Adept at navigating both cloud-based and on-premises solutions, leveraging a strong background to deliver tailored services that meet diverse client needs in the library and higher education sectors.

Overview

years of professional experience

years of post-secondary education

Work History

Senior Product Manager-Library Solutions

Naseej For Technology

11.2023 - Current

Engage proactively with potential clients to thoroughly understand their requirements, offering expert insights on how the MEDAD LSP can seamlessly address their library management needs.
Collaborate closely with the sales team to devise and implement effective sales strategies for the MEDAD Library Services Platform, harnessing the platform's unique strengths to drive engagement and results.
Craft comprehensive and tailored proposals for the MEDAD Library Services Platform (Library Management, Discovery Portal, and Digital Repository), built on the Folio, to meet the distinctive needs of clients throughout the Middle East and North Africa (MENA) region.
Deliver compelling technical demonstrations of the MEDAD LSP offerings (including MEDAD Library Management, MEDAD Portal, and MEDAD Digital Assets Repository), effectively showcasing their features and benefits.
Coordinate closely with the sales teams across all Naseej offices to ensure alignment in client interactions and to monitor the progress of proposals and sales initiatives.
Conduct in-depth analysis of market trends and competitor activities in the MENA region to inform sales strategies and enhance the effectiveness of proposals for the MEDAD Library Services Platform.
Equip the sales team with training and resources on the technical aspects of the MEDAD LSP, empowering them to address client inquiries with confidence and expertise.

Senior Accounts Manager - Higher Education (Egypt, Libya, Sudan)

Naseej for Technology

10.2009 - 10.2023

Manage and assist over 40 clients Public, Private, military and contribute to current existing accounts, requirements, pipelines
Lead and generate new business leads and accounts
Offering a first-class service to both potential and existing customers
Work with clients to understand their business needs and to tailor our offer to meet these needs
Follow up with prospective clients to develop new sales opportunities
Establish and maintain strong client relationships through regular close contact with account management including regular face-to-face meetings, telephone, and email communications
Provides monthly and quarterly status reports to each client
Attend trade shows, exhibitions, and events.

Library Manager

Oman College of Management and Technology (OCMT)

08.2007 - 09.2009

Managed Oman College of Management and Technology Libraries Daily Operation of three branches
Ensured integration with educational programs of the OCMT
Supervised all OCMT libraries professional and technical staff
Developed and administer OCMT libraries policies and procedures
Developed, deliver, and evaluate all services offered by OCMT libraries
Developed and implement, with the Director, the OCMT Libraries Strategic Plan in alignment with the College Strategic Plan
Participated in all meetings and workshops for library services
Assist students with all reference services and provide all required information to staff and faculty
Develop all library services collection activities.

Digital library coordinator

Egyptian Universities Libraries Consortium (EULC)

09.2006 - 07.2007

Prepared Egyptian Universities' Monthly Usage Report for the following databases: ASP via EBSCO, Science Direct, Ovid Platform, Silver platter Platform, Muse Web portal, IEEE and ASME
Updated the e-resources portal with new subscriptions and news
Analyzed University's requests about EULC databases and portal performance
Reviewed, analyze, and evaluate databases, portal bugs and staff need to provide recommendations and solutions
Managed all EULC applications and servers; provide EULC committee and SCU with regular reports on the service and its use.

Technical Support

Egyptian Knowledge ware Technologies

07.2005 - 08.2006

Installed and configured Unicorn ILS as per customer license
Prepared library policies and implement them in Unicorn ILS
Processed Unicorn OAPC Requested Modification as required
Delivered service and support to Unicorn end-users using and operating automated call distribution phone software, via remote connection or over the Internet
Interacted with Unicorn customers to provide and process information in response to inquiries, concerns, and requests about Unicorn Library.

Education

Bachelor of Arts - Library And Information Science

Helwan University

Cairo

04.2001 - 05.2005

Skills

Sales: MS CRM, MS GP

Library Systems: Medad LSP, Symphony, Sierra, Koha

Information Organization: Marc, DDC, RDA

Database Management: MS MySQL,

Web: HTML, CSS

Product marketing

Negotiation

Business Development

Product Training

Languages: Arabic, English

Applications: MS Office Applications