Ahmed Ali
IT Manager
Cairo
Summary
Experienced IT Manager with a proven track record in overseeing the integration of technology into organizations. Skilled in system and network administration, project management, and team leadership. Adept at simplifying complex systems, meeting tight deadlines, and ensuring data security. Fluent in English and Arabic.
Overview
20
20
years of professional experience
Work History
Head of IT Department
Narmer American College
8 2010 - Current
- Successfully overseeing the seamless integration of technology within a large-scale organization, effectively coordinating the activities of systems and business analysts, developers, support specialists, and other computing professionals
- Spearheading the initiative to modernize and upgrade outdated technologies across the organization
- Exhibiting strong leadership skills by recruiting, training, mentoring, and supervising a proficient technical team
- Skillfully managing both capital and operational budgets for the IT department
- Demonstrating comprehensive departmental leadership by overseeing the end-to-end process of design, setup, execution, support, training, and management.
IT Manager
Brouj Property Management
01.2007 - 07.2010
- Created and executed IT strategy and plans
- Lead and mentor a team of 4 IT engineers, offering guidance, coaching, and development
- Oversee daily IT operations and manage Help Desk services
- Securing data from internal and external attacks
- Create and maintain technical documents, reports, and standards to enhance IT support services
- Supervised crisis situations involving complex technical issues
- Ensured compliance with software licensing laws
- Scheduled upgrades and security backups
- Directed IT projects and staff
- Manage IT assets
- Manage relationships with IT vendors and negotiate successful deals
- Designed and implemented company call center systems
- Oversaw the implementation of Microsoft systems and CRM
- Designed & implement network infrastructure to meet organizational requirements.
System Administrator
Network Corporation
03.2004 - 07.2005
- Executed domain network environments
- Administered Windows Server 2003 for Domain Controller, ISA Server, and Linux centos Server
- Provided support for Windows and Mac users
- Managed applications running under SQL Server and Oracle HMS System.
Education
Bachelor of Computer Science -
Modern Academy, Faculty of Computer Science
Skills
High communication skills
Hard worker and active personality
Willing to take responsibility
Teamwork spirit
Quality focus and customer oriented
Flexible to travel and work under aggressive project timescales
Excellent Leadership & Coaching skills
Analytical thinking and decision-maker
High ability to gain/transfer knowledge
Websites
Qualificationskills
- Excellent organizational skills.
- Strong leadership and decision-making skills.
- Capable of simplifying complex systems into understandable terms.
- Ability to work to tight deadlines within constraints.
- Excellent analytical and problem-solving skills.
- Ability to adapt to new cultures and working environments. Possess communication, presentation, and leadership skills.
- Extensive hands-on experience in solutions development, System and Network Administration, and database design.
- Dedication and commitment to success and skilled at managing multiple tasks in a high-pressure environment.
- Good knowledge of business processes and main activities in many business fields.
- Perfect communication in English and Arabic (written/spoken).
- IT Service Management Frameworks ITIL.
- IT Risk & Compliance
- Disaster Recovery.
- Data Analytics.
- Technical Support Management & Network Administration.
Professionalcoursescertifications
- Microsoft Certified Systems Engineer (MCSE 2003)
- Microsoft Certified Systems Administration (MCSA 2003)
- FortiGate Multi-Threat Security Systems Administrations, Content Inspection and Basic VPN Access Course 201 V4.0
- Fortinet Certified Network & security Professional (FCNSP v3.0)
- CISCO Certified Network Associate (CCNA)
- CISCO Certified Network Professional (CCNP)
Militarystatus
Completed
Personal Information
- Date of Birth: 04/22/1982
- Nationality: Egyptian
- Marital Status: Married
Languages
Arabic
English
Timeline
IT Manager
Brouj Property Management
01.2007 - 07.2010
System Administrator
Network Corporation
03.2004 - 07.2005
Head of IT Department
Narmer American College
8 2010 - Current
Bachelor of Computer Science -
Modern Academy, Faculty of Computer Science