Oracle 10g Developer
Ahmed Allam
System Administrator
El-Sheikh Zayed City
Summary
Reliable System Administrator provides 24/7 oversight of valuable data and technological assets. Trusted to safeguard cybersecurity, employee privacy and business continuity. Serves as first line of defense against technical interruptions and unwanted intrusions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Manger position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
2
2
Certifications
3
3
Languages
Work History
IT System Administrator
El-Gazer Higher Institute Of Engineering
05.2021 - 03.2024
- Drove continuous improvement of IT governance processes
- Enhanced system performance by optimizing server configurations and implementing regular updates
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel
- Contributed to cost-saving initiatives by analyzing resource usage trends and recommending infrastructure adjustments accordingly
- Led server infrastructure development, quality assurance, staging and production systems
- Developed and documented network policies, procedures and standards
- Planned and implemented upgrades to system hardware and software
- Diagnosed and resolved hardware and software issues
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability
IT Technician
El-Gazer Higher Institute Of Engineering
05.2016 - 05.2021
- Set up PCs, projectors, and microphones for use in video conferencing rooms
- Managed system-wide operating system and software deployments as well as related software upgrade problems
- Maintained servers and systems to keep networks fully operational during peak periods
- Configured hardware, devices, and software to set up work stations for employees
- Assisted in migrating critical infrastructure to cloud-based solutions, reducing overhead costs while increasing scalability and performance capabilities
- Streamlined IT support processes, resulting in increased productivity within the department
- Responded to customer inquiries and provided technical assistance over phone and in person
Education
Bachelor of Science - Social Work
Higher Institute of Social Work
Madinat An Nasr, Egypt 09.2004 - 05.2009
Skills
System monitoring
Multitasking Abilities
Technical solution development
Attention to Detail
Remote Access
Help Desk Software
Help Desk Software
Software
MS Windows
MS Office
Certification
Next Academy License
Hobbies
- Photography
- Making Videos
- Football Player
- Online Gaming
- Reading
Timeline
IT System Administrator
El-Gazer Higher Institute Of Engineering
05.2021 - 03.2024
IT Technician
El-Gazer Higher Institute Of Engineering
05.2016 - 05.2021
System IBM Training
06-2012
Next Academy License
02-2011
Bachelor of Science - Social Work
Higher Institute of Social Work
09.2004 - 05.2009