Accomplished Executive Director of Human Resources offering 13 years of comprehensive experience developing HR functions, cultivating a positive work environment, and collaborating with all levels of management. Expertise in planning and managing employee and labor relations and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving talent acquisition and increasing organizational effectiveness.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Director of People & Culture
Four Seasons Hotels & Resorts
San Stefano, Alexandria, Egypt
05.2016 - Current
Directed organizational management change and initiatives aligned with strategies and business plans
Developed new talent sources and leadership capability across the corporation to build an empowered/skilled employee base
Developed constructive work relationships with recruiters and employment professionals to ensure the effectiveness of hiring processes and application practices
Managed the process of designing and implementing new HR policies
Advised on wage issues of employees including promotions and raises
Designed training programs for new employees following their job profile
Created workshops for employees to develop new skills and introduce new technologies
Managed to improve Employee Engagements Scores significantly which reflected positively on the Brand
Developing and Managing Employer Branding practices to position the property as the best employer of choice.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Trained and guided team members to maintain high productivity and performance metrics.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Developed strong communication and organizational skills through working on group projects.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Director of Human Resources
Four Seasons Hotels And Resorts
Serengeti, Tanzania
04.2014 - 04.2016
Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
Created and implemented forward-thinking initiatives to improve employee engagement.
Designed robust compensation and benefits packages to attract top employees.
Managed labor relations and resolved conflicts between management and employees through mediation and negotiation techniques.
Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Enhanced company culture with employee engagement programs, fostering a positive work environment.
Designed and implemented employee engagement strategies to improve morale, retain talent and maintain business continuity.
Developed succession plans and promotion paths for staff.
Developed and maintained courteous and effective working relationships.
Assistant Director of Human Resources
Four Seasons Hotels And Resorts
Red Sea, Sharm El Sheikh
01.2011 - 03.2014
Director of Human Resources
Accor Hotels And Resorts
Sofitel Hurghada, Red Sea
05.2008 - 12.2010
Director of Human Resources
Accor Hotels And Resorts
Cairo, Egypt
03.2007 - 03.2008
Education
Bachelor of Business -
Ain Shams University
Cairo, Egypt
09.1993 - 10.1997
Diploma - Human Resources Management
American University in Cairo
Egypt
Skills
Knowledge of HR policies, systems, and related laws and a commitment to keeping current with policies, systems, and related lawsundefined
Certification
Human Resource Management, American University in Cairo, 2002
Timeline
Director of People & Culture
Four Seasons Hotels & Resorts
05.2016 - Current
Director of Human Resources
Four Seasons Hotels And Resorts
04.2014 - 04.2016
Assistant Director of Human Resources
Four Seasons Hotels And Resorts
01.2011 - 03.2014
Director of Human Resources
Accor Hotels And Resorts
05.2008 - 12.2010
Director of Human Resources
Accor Hotels And Resorts
03.2007 - 03.2008
Bachelor of Business -
Ain Shams University
09.1993 - 10.1997
Diploma - Human Resources Management
American University in Cairo
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