Summary
Overview
Work History
Education
Skills
Accomplishments
Extracurricular Activities
Timeline
Generic

Ahmed El-Etriby

Summary

Dynamic Account Manager offering eXpertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Previously appointed as Egypt and MENA Salesforce power user. 1x Mobil Hero Award for Superior Customer Experience and 2x Runner-up at Shell's Regional SVP Award for driving growth. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

10
10
years of professional experience

Work History

B2B Key Accounts Manager

Shell
08.2022 - Current
  • Managing portfolio of B2B strategic accounts generating $9M worth of annual proceeds specialized in mining, quarries, cement, and power sectors through building/maintaining diverse and consistent sales portfolio.
  • Maximized revenue growth for strategic clients through effective management of sales opportunities through securing growth in power sector closing mega deals for first time exceeding yearly target volume and margin by 50%.
  • Leveraging commercial and technical tactics over competition, to retain key product with one of the strategic customers after being lost over a period of 6 months.
  • In line with governmental and company driven focus in energy sector, deal worth of 150K$ was closed successfully despite global supply chain tightness and COGS increase.
  • Conducted regular Key Account Plans and Quarter Business Reviews to enhance customer retention and optimize business potential.
  • Maintained foreign currency supply as per contract during the unfortunate times of foreign currency shortage and restrictions securing liquidated cash flow positioning the affiliate strongly amongst remaining ones.
  • Leveraged global partnership with one of the global key accounts in expanding their work in Egypt to exceed 50% of their PY volume and margin.

Commercial Key Accounts Manager

ExxonMobil
07.2021 - 07.2022
  • Managed portfolio of 24 B2B accounts purchasing company's lubricant specialties generating $2M worth of sales revenue
  • Leveraged commercial and technical offerings over competition dominating on new and partially existing accounts and cultivating pipeline opportunities and market insights
  • Increased sales revenue versus prior year by proactively negotiating and implementing price changes with all customers leveraging total cost of ownership and technical savings throughout the partnerships with key accounts
  • Stewarded business objectives for assigned accounts and developed well-structured plans ensuring sustainable growth
  • Managed business disruption amid COVID-19 impact fulfilling customer needs in-line with business strategy through continuous alignment with supply chain and customer service teams
  • Led Egypt and MENA sales teams as part of EAME power users in adopting salesforce
  • Conducted salesforce tailored trainings to sales teams ensuring smooth transition and unlocking system features to help in accounts planning, opportunities pipeline management and leads generation.

Sales Development Advisor

ExxonMobil
08.2020 - 06.2021
  • Played the role of Egypt hunter by generation leads quality, quantity and process expectations
  • Conducted targeted market research identifying Egypt's industry demand and introduce/revamp products generating a +$20M opportunities
  • Generated, qualified and channeled business leads to streamline the selling process in line with business strategies
  • Led comprehensive studies generating unsolicited market insights defining company 's competitive landscape positioning which were timely communicated to stakeholders providing market clarity and vision.

Fuels First Line Supervisor

ExxonMobil
07.2017 - 07.2020
  • Led and supervised a team to support various operational activities as part of supply chain including tank farm receipts and top/bottom loading
  • Increased team productivity by implementing efficient work processes and providing consistent leadership.
  • Ensured smooth operations by managing daily tasks, resolving conflicts, and maintaining open communication with staff.
  • Streamlined workflow by identifying bottlenecks and developing solutions to increase efficiency in daily operations.
  • Monitored product quality and ensured that on-specification products such as fuels are received and delivered.
  • Managed high end value customers ' expectations and follow up on customer care projects engaging new initiatives and improvements to assure customer loyalty

Teaching Assistant

The American University In Cairo
09.2014 - 07.2017
  • Improved overall class participation by implementing group activities and project-based learning.
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
  • Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
  • Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.

Mechanical Maintenance Engineer

Egyptian Steel
02.2015 - 06.2017
  • Supervised plant commissioning and operation to the newest technology in steel industry
  • Led a team of supervisors and technicians carrying out maintenance plans/activities whilst ensuring minimum downtime.
  • Enhanced equipment reliability by performing regular maintenance and addressing potential issues proactively.
  • Trained junior engineers on best practices for mechanical maintenance, fostering a culture of continuous improvement.

Education

Bachelor of Science - Mechanical Engineering

The British University in Egypt (BUE)
07.2014

Skills

  • Key Accounts Management
  • Strategic Sales Negotiation
  • Market Research
  • Salesforce
  • Lead Generation
  • Relationship Management
  • Data-driven decision-making
  • Project/Team Leadership

Accomplishments

  • The scientific paper named "A Multiscale Based Approach for Composite Materials with Embedded PZT Filaments for Energy Harvesting" published and presented in 4 conferences and has been referenced in 55 other international scientific papers.
  • Both graduation projects were nominated as one of the top research and design projects for the academic year 2013-2014.
  • Member of the water polo national team in 2012-2013.
  • Awarded MobilHero for Superior Customer Experience in Q1-2022.

Extracurricular Activities

Project Management Head at YOUTHINKGREEN, 2014. Chairman of American Society of Mechanical Engineers (ASME-BUE), 2013 Logistics Head of American Society of Mechanical Engineers (ASME-BUE) Egypt, 2014

Timeline

B2B Key Accounts Manager

Shell
08.2022 - Current

Commercial Key Accounts Manager

ExxonMobil
07.2021 - 07.2022

Sales Development Advisor

ExxonMobil
08.2020 - 06.2021

Fuels First Line Supervisor

ExxonMobil
07.2017 - 07.2020

Mechanical Maintenance Engineer

Egyptian Steel
02.2015 - 06.2017

Teaching Assistant

The American University In Cairo
09.2014 - 07.2017

Bachelor of Science - Mechanical Engineering

The British University in Egypt (BUE)

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Ahmed El-Etriby