Ahmed El Khershy
Rijsbergen
Summary
Experienced leader with over 19 years of experience in the telecom industry, specializing in large-scale transformation programs, standardization initiatives, and target-state solution design across global markets. Proven ability to harmonize business processes, tools, and architectures within SAFe and PMP frameworks, consistently driving measurable operational excellence, efficiency gains, and enhanced cross-functional collaboration. A structured, data-driven, and results-oriented approach enables organizations to make informed decisions and optimize tools for sustained operational success. Committed to fostering innovation and continuous improvement within enterprise domains.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Enterprise Architect
Ericsson
01.2023 - Current
- Led Target State solution design and drive standardization across business units.
- Approved Target State solutions, mitigated gaps/blockers, ensured SAFe PI Planning compliance.
- Streamlined business processes by designing and deploying scalable enterprise solutions.
- Drive migration planning and phase-out of local tools.
- Developed and governed guidelines with work instructions to enforce standardized ways of working, driving consistency, compliance, and operational efficiency.
- Aligned enterprise architecture strategy with business objectives through proactive engagement with cross-functional architects to ensure end-to-end alignment of workflows, processes, and supporting systems.
- Defined and implemented standardized data models and define measurable OKRs to ensure accurate, AI-ready data, enabling accelerated adoption of AI use cases in network rollout.
- Served as a member of the Governance/Tools Setup Board to review and approve configuration and field change requests ensuring standardization setup.
Solution Architect
Ericsson
01.2021 - 12.2022
- Led As-Is analysis and defined To-Be solutions and use cases
- Defined Target State solutions with Enterprise lead, identifying gaps and local requirements.
- Led User acceptance testing and Go-live, ensuring smooth adoption of standardized solutions.
- Delivered training on new ways of working and supported transformation initiatives.
- Awarded Ericsson All Stars Bronze Star (2022) for leadership for the first transformation account Telenet belgium adopting new global solutions/Tools.
NRO Tools Expert
Ericsson
04.2019 - 12.2021
- Deployment of Ericsson planning and operation tool in Europe and latin America.
- Defined and set prioritization with Product Owners, ensuring improvements and feature requests were aligned with process standardization objectives and integration with global enterprise tools.
- Performed feature validation in test environments, ensuring alignment with requirements, release quality standards, and non-regression of existing capabilities.
- Conducted training and knowledge-sharing sessions with end users to support adoption of standardized processes, tools, and ways of working.
- Designed and governed an end-to-end ticketing process from trouble ticket creation to resolution, including SLAs, root-cause tracking, and performance reporting.
Senior Project Planner
Ericsson
01.2016 - 03.2019
- Executed end-to-end project planning for multiple telecom accounts across on-site (Egypt: Etisalat, Orange, Vodafone) and remote (South Africa: MTN) leveraging Ericsson tools including Erisite, Global Chronos, and SAP.
- Monitored project performance metrics and delivered consolidated reporting, implementing process improvements through effective planning and analysis to provide timely, accurate insights for each project.
- Collaborated with customer project managers to support end-to-end 4G project delivery and manage submission of customer invoicing processes.
Senior Implementation & Acceptance Manager
Ericsson
01.2012 - 12.2015
- Responsible for project execution and managed end to end 2G/3G network rollout , 2G expansions , upgrade implementation, and acceptance for Etisalat Egypt network
Implementation Engineer & Coordinator
Ericsson
01.2006 - 01.2011
- Coordinate project implementation by ensuring quality, resolving issues,managing Vendors, addressing EHS concerns, and handling change orders and deviations.
Education
Bachelor of Science - Electronics & Communication Engineering
Arab Academy For Science & Technology & Maritime Transport (AAST)
Cairo, Egypt08-2005
Skills
- Business analysis
- Subject matter expertise
- Solution architecture
- Business process improvement
- Requirements analysis
- Standards development
- Agile development frameworks
- Problem-solving abilities
- Teamwork and collaboration
- Adaptability and flexibility
- Decision-making
- Project management
Accomplishments
- Contributed to the development and deployment of a fully integrated digital E2E Network Deployment ecosystem, achieving 80% business adoption across 97 live accounts and providing a seamless end-user experience.
- Supported local tools decommissioning, eliminating redundant systems and enabling global standardization (82% tools decommissioned, contributing to LCM savings of 12 MSEK in 2024 and 20 MSEK in 2025).
- Led the development of standardized To-Be solutions, guidelines, work instructions, and workflow templates in Site Tracker for NRO processes, reducing review and sign-off iterations and accelerating Intelligent Deployment by 75%.
- Collaborated in aligning workflows and stakeholder engagement (SPM, DPO, Value Stream, BA, EA), minimizing duplication, establishing workflow cadence, and improving cross-team alignment by 80%.
- Supported the application operations team to achieve faster trouble-ticket resolution (cycle time reduction by 80%) and improved issue identification by 90%.
- Contributed to defining Site Tracker OKRs for adoption and usage metrics, enabling measurable tracking of deployment performance and AI preparation.
- Delivered 1,042+ fully accepted sites, contributing to Etisalat achieving #1 ranking for acceptance KPIs and quality for 2012–2014.
Certification
Certifications:
Ericsson Generative AI Driver's License.
SAFe® 6 Architect.
SAFe® 5 Agilist.
Project Management Professional (PMP)®.
Senior Implementation Management– Ericsson.
Leaders Core Curriculum Program – Ericsson.
Site tracker.
Awards:
Awarded by NMSD Leadership Team as a role model in a ‘Speak-Up' environment for the global FOA for Telenet Belgium transformation.
Recognition Certificates for Etisalat 2011-2012 best acceptance performance.
Languages
English (Fluent), Arabic (Native), Dutch (A2)
Timeline
Enterprise Architect
Ericsson
01.2023 - Current
Solution Architect
Ericsson
01.2021 - 12.2022
NRO Tools Expert
Ericsson
04.2019 - 12.2021
Senior Project Planner
Ericsson
01.2016 - 03.2019
Senior Implementation & Acceptance Manager
Ericsson
01.2012 - 12.2015
Implementation Engineer & Coordinator
Ericsson
01.2006 - 01.2011
Bachelor of Science - Electronics & Communication Engineering
Arab Academy For Science & Technology & Maritime Transport (AAST)