Summary
Overview
Work History
Education
Skills
Timeline
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Ahmed elmaghrby

EGYPT,Alexandria

Summary

Results-driven Business Professional with over 15 years of experience across Sales, Marketing, Operations Management, Business Development, and Collection Management in Egypt and Saudi Arabia. Proven ability to drive revenue growth, improve operational performance, and build strong customer relationships across diverse industries including Biomedical Devices, Car Rental Operations, FMCG, Real Estate, and Corporate Sales. Demonstrated success in sales leadership, market expansion, customer relationship management, and debt recovery, including recovering over SAR 1,000,000 in outstanding receivables during 2025 through structured collection strategies, effective negotiation, and legal follow-up using platforms such as Najiz and Najm. Experienced in leading field teams, managing branch operations, analyzing market opportunities, and resolving complex business challenges in fast-paced environments. Holds a Fast MBA background with a strong focus on business growth, operational efficiency, customer satisfaction, and long-term value creation.

Overview

20
20
years of professional experience

Work History

Collection & Legal Affairs Officer (Remote)

Rento Car Rental www.rentocars.com
11.2023 - 04.2026

· Financial Impact:Recovered over SAR 1,000,000 in overdue debt during 2025 by implementing targeted collection strategies and direct client negotiations.

· Legal & Court Procedures: Managed the full legal cycle via the Najiz platform, handling everything from initial filing to tracking final court rulings.

· Enforcement Orders:Executed judicial enforcement orders (including Articles 34 and 46) to guarantee the actual recovery of outstanding funds.

Remote Operations: Handled all customer communications and payment settlements 100% remotely, ensuring high recovery rates while maintaining professional relationships.

Accidents & Claims:Coordinated accident reports and insurance files with Muroor and Najm to ensure all claims were processed accurately and on time.

· Dispute Resolution:Settled complex contractual disputes by negotiating flexible payment plans that secured company interests and satisfied customers.

· Compliance:Audited legal documents, traffic reports, and claim files to ensure total accuracy and compliance with Saudi regulations.

Sales Supervisor | Biomedical Sales Engineer

Alarabia for Biomedical Engineering (ABE)
01.2020 - 06.2022
  • (ABE) | http://alarabia-med.com/ Exclusive Agent for VINNO Ultrasound Systems | www.vinno.com
  • · Career Growth: Promoted from Biomedical Sales Engineer to Sales Supervisor based on consistent over-achievement of sales targets and successful market expansion.
  • Regional Sales Management: Managed sales operations in Alexandria and several other governorates, securing high-value sales with specialists in Cardiology, OB/GYN, and Radiology.
  • · Medical Conferences & Engagement: Represented the company at major medical conferences and scientific events in Alexandria and Cairo, building strong networks with healthcare professionals and Key Opinion Leaders (KOLs).
  • · Strategic Leadership: Relocated to the Upper Egypt branch to lead and mentor the sales team, providing hands-on training on VINNO products, advanced sales techniques, and client engagement.
  • · Scientific Marketing: Organized "Scientific Days," hospital workshops, and live demonstrations to present VINNO’s latest ultrasound technology to specialized medical departments.
  • · Market Intelligence: Conducted regular SWOT analyses and competitor assessments to identify new opportunities and refine the company's sales positioning.
  • · Data Analysis: Analyzed monthly sales figures and market trends to provide actionable reports and support management in strategic business planning.
  • · Operational Support: Acted as the primary point of contact for resolving complex issues for both doctors and the sales team, ensuring smooth operations and high client satisfaction.

Branch Manager | Rental Operations Supervisor

Theeb Rent A Car
09.2014 - 01.2018
  • Career Progression:
    Promoted from Front Office Representative to Airport Shift Supervisor, and later to Branch Manager in Al-Jubail Industrial City based on operational performance and leadership capabilities.
  • Airport Operations:
    Managed high-volume rental operations at King Khalid International Airport (RUH) and King Fahd International Airport (DMM), ensuring smooth vehicle dispatch, returns, and customer service operations.
  • Branch Management:
    Supervised daily branch operations in Al-Jubail Industrial City, including team coordination, customer service, and operational workflow management.
  • Fleet Utilization & Operations:
    Monitored fleet availability and vehicle distribution to improve utilization rates, maintain vehicle readiness, and meet customer demand efficiently.
  • Financial Follow-up & Collection Support:
    Followed up delayed payments and corporate accounts, contributing to the reduction of outstanding receivables through effective customer communication and operational follow-up.
  • Claims & Damage Handling:
    Handled accident reports, replacement vehicles, and damage assessments while coordinating with customers, insurance providers, and internal departments.
  • Problem Resolution & Service Quality:
    Resolved customer disputes and internal operational issues to maintain smooth branch operations and high service standards.
  • Reporting & Operational Analysis:
    Prepared operational and performance reports related to fleet status, branch activity, and service efficiency to support management decision-making.

Marketing Supervisor | Marketing Representative

Al Sakr Group (Food Industries) www.sakrgroup.net
10.2009 - 10.2013
  • Career Progression: Promoted from Marketing Representative to Marketing Supervisor based on performance in field marketing activities and contribution to sales growth.
  • Market Analysis & Competitor Tracking: Conducted market research to evaluate market share, monitor competitor activities, and provide insights to support product development and business decisions.
  • Trade Marketing & Retail Visibility: Managed product placement and brand visibility at retail outlets, implementing merchandising strategies to improve shelf presence and increase sales performance.
  • Marketing Campaigns & Events: Executed indoor and outdoor promotional campaigns and marketing activities to enhance brand awareness and customer engagement.
  • Field Operations & Sales Support: Conducted field visits with the sales team to support market surveys, open new accounts, and improve sales route efficiency.
  • Promotion & Sales Growth Initiatives: Developed promotional ideas and sales incentives to support short-term sales growth and improve market penetration.
  • Team Support & Issue Resolution: Supported sales representatives in resolving operational and customer-related issues to ensure smooth execution of field activities.
  • Product Development Support: Provided market feedback to support product improvement and development based on customer needs and field observations.

Early Career Experience

(Prior to 2009)
01.2006 - 01.2009

Real Estate Sales | Al Ahram & Damas Real Estate

  • Promoted and sold residential units through both off-plan presentations and on-site property visits, explaining layouts, project features, and investment opportunities to prospective clients.
  • Developed strong communication, persuasive selling, and negotiation skills through direct interaction with clients and property investors.

Corporate Sales | Vodafone Egypt (Corporate Sector)

  • Acquired new corporate accounts and commercial clients through direct outdoor sales activities and relationship building.

Consumer Sales | Henkel & Schwarzkopf

  • Supported cosmetic product promotion and retail sales activities while assisting in market coverage and customer engagement.

Retail Sales | Mobile & Electronics

  • Gained early experience in direct sales operations and customer service within the mobile devices retail sector.

Education

Hotel management

Faculty of Tourism & Hotel
01-2009

Skills

Core Competencies & Skills

Leadership & Operations

  • Operations & Branch Management
  • Business Development & Strategic Planning
  • Team Leadership & Staff Training
  • Process Improvement & Operational Efficiency
  • Market Analysis & Competitive Intelligence (SWOT)

Sales & Customer Management

  • Sales & Business Development (B2B & B2C)
  • Off-Plan & On-Site Real Estate Sales Presentations
  • Key Account Management & Customer Retention
  • Customer Relationship Management (CRM)
  • Trade Marketing & Promotional Campaigns
  • Advanced Negotiation & Dispute Resolution

Collections, Legal & Financial Operations

  • Debt Collection & Receivables Recovery
  • Contract Administration & Legal Follow-up
  • Claims & Accident Handling
  • Financial Reporting & Performance Analysis
  • Problem Solving & Decision Making

Systems & Tools

  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Najiz Platform
  • Najm System
  • CRM Systems

Timeline

Collection & Legal Affairs Officer (Remote)

Rento Car Rental www.rentocars.com
11.2023 - 04.2026

Sales Supervisor | Biomedical Sales Engineer

Alarabia for Biomedical Engineering (ABE)
01.2020 - 06.2022

Branch Manager | Rental Operations Supervisor

Theeb Rent A Car
09.2014 - 01.2018

Marketing Supervisor | Marketing Representative

Al Sakr Group (Food Industries) www.sakrgroup.net
10.2009 - 10.2013

Early Career Experience

(Prior to 2009)
01.2006 - 01.2009

Hotel management

Faculty of Tourism & Hotel
Ahmed elmaghrby