Ahmed Elsayed

• Conducted financial analyses to understand key account profitability and identify areas for cost reduction or revenue enhancement.
• Achieved and exceeded sales targets for key accounts through effective planning and execution.
• Monitored market trends and competitor activity to adjust account strategies accordingly.
• Developed and implemented strategic plans to maintain and grow key accounts, enhancing customer satisfaction and loyalty.
• Led quarterly and annual planning meetings with key accounts to align business goals and strategies.
• Conducted regular reviews of existing customers to identify areas for improvement in service delivery.
• Negotiated contracts with clients to maximize profitability.
• Prepared presentations for prospective clients outlining the benefits of the company's products and services.
• Established strategic partnerships with vendors to ensure competitive pricing for customers.
• Collaborated with internal teams such as marketing, finance, and operations to develop tailored solutions for customers' needs.
• Developed and maintained relationships with key accounts to ensure customer satisfaction.
• Provided training and support to junior staff on how to effectively manage key accounts.
• Identified new business opportunities within existing accounts and pursued them accordingly.
• Resolved customer complaints in a timely manner through effective communication and problem-solving skills.
• Analyzed customer data using various software tools such as Microsoft Excel or SQL Server Management Studio.
• Organized promotional events aimed at increasing brand recognition among target markets.
• Utilized sales data and client feedback to improve organizational strategies.
• Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
• Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
• Maximized sales by keeping areas tidy, fully stocked, and correctly priced.
• Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
• Created detailed reports on the performance of each key account and presented them at monthly meetings.
• Assessed current market trends and identified potential growth areas within the company's portfolio of services.
• Conducted regular business reviews with key clients to assess product and service performance and identify improvement areas.
• Facilitated training sessions for key accounts on product features, benefits, and best practices.
• Communicated with retailers to provide information on promotions and sales.
• Maintained accurate records of sales data, account activity and customer feedback.
• Monitored competitors' activities in order to maintain an edge over them in terms of product offerings and pricing strategies.
• Maintained accurate records of sales data, account activity, and customer feedback.
• Developed strategies to increase sales volume from existing accounts by upselling additional products and services.
• Managed key enterprise accounts with responsibility for sales, contracts, negotiations, and reporting.
• Participated in industry events and conferences to stay informed on market trends and build network with potential key accounts.
• Established and maintained strong relationships with decision-makers and influencers within key accounts.
• Followed up with clients to gauge product success and promote satisfaction.
• Identified and pursued new business opportunities within existing key accounts to increase revenue streams.
• Utilized CRM tools to analyze key account data and generate reports for internal and external stakeholders.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Gained extensive knowledge in data entry, analysis and reporting.
• Resolved problems, improved operations and provided exceptional service.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Self-motivated, with a strong sense of personal responsibility.

• I highlight my expertise in analyzing market trends, identifying growth opportunities, coordinating cross-functional teams during implementation projects, and building, maintaining long-term relationships with key decision-makers and influencers, and accounts .
• I have a proven track record of creating detailed reports on key account performance, collaborating with internal teams to develop tailored customer solutions, and resolving customer complaints efficiently.
• I proficiency in analyzing customer data using software tools and monitoring competitors' activities enables them to maintain a competitive edge in product offerings and pricing strategies.
• Additionally, I have experience in organizing promotional events and managing customer relationships, and identified new business opportunities within existing accounts and pursued them accordingly.
• Assessed current market trends and identified potential growth areas within the company's portfolio of services.
• Coordinated cross-functional teams during implementation projects with key accounts.
• Collaborated with internal teams such as marketing, finance, and operations to develop tailored solutions for customers' needs.
• Resolved customer complaints in a timely manner through effective communication and problem-solving skills.
• Analyzed customer data using various software tools such as Microsoft Excel or SQL Server Management Studio.
• Monitored competitors' activities in order to maintain an edge over them in terms of product offerings and pricing strategies.
• Organized promotional events aimed at increasing brand recognition among target markets.
• Maintained accurate records of sales data, account activity and customer feedback.
• Established and maintained strong relationships with decision-makers and influencers within key accounts.
• Provided input into product development and marketing strategies based on key account feedback and requirements.
• Utilized CRM tools to analyze key account data and generate reports for internal and external stakeholders.
• Negotiated contracts and terms of agreement with key accounts, ensuring profitability and compliance.
• Maintained positive working relationships with retailers and representatives.
• Led quarterly and annual planning meetings with key accounts to align business goals and strategies.
• Coordinated with logistics and supply chain teams to ensure timely and accurate product delivery to key accounts.
• Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
• Analyzed sales space capacities based on system parameters, securing high stock availability.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Recruited, hired and trained new hires to optimize profitability.
• Operated register, handled cash and processed credit card transactions.
• Reset store displays for special events and seasonal merchandise changes.
• Posed as models for advertising, artistic creation and display of goods.
• Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
• Listened to customer needs to identify and recommend best products and services.
• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
• Replenished and arranged items to maintain appearance

• Skilled at working independently and collaboratively in a team environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Self-motivated, with a strong sense of personal responsibility.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked flexible hours across night, weekend, and holiday shifts.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Developed strong communication and organizational skills through working on group projects.
• Applied effective time management techniques to meet tight deadlines.
• Resolved problems, improved operations and provided exceptional service.
• Worked effectively in fast-paced environments.

• Created monthly reports for senior management summarizing operational performance metrics.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Provided leadership during times of organizational change or crisis situations.
• Coached, mentored and trained team members in order to improve their job performance.
• Scheduled interviews for potential candidates and conducted reference checks prior to hire.
• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Ensured compliance with industry regulations and company policies.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Established and monitored KPIs to evaluate performance and identify areas for improvement.
• Resolved customer complaints and issues promptly, maintaining a positive brand image.
• Analyzed market trends and competitor activity to inform business strategy.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Conducted performance evaluations, providing feedback and coaching for team development.
• Managed risk by developing and implementing effective risk management strategies.
• Led a team of 79 employees, ensuring high productivity and excellent customer service.
• Oversaw daily operations, maintaining efficiency and quality standards.
• Managed annual budgeting and forecasting, optimizing resource allocation.
• Reviewed completed work to verify consistency, quality, and conformance.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Applied effective time management techniques to meet tight deadlines.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

• Adaptable and proficient in learning new concepts quickly and efficiently.
• Gained extensive knowledge in data entry, analysis and reporting.
• Demonstrated leadership skills in managing projects from concept to completion.
• Gained strong leadership skills by managing projects from start to finish.