Ahmed Esam
Mid-Mile Category Supervisor
Cairo
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Mid-Mile Category Supervisor
Breadfast Company
12.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Moderator
Mona Elshazly
02.2023 - 03.2024
- Collaborated with fellow moderators to create a safe, inclusive online environment for users.
- Boosted community engagement through timely responses to comments and inquiries.
- Consistently enforced community guidelines through fair application of disciplinary actions such as warnings or temporary bans.
- Maintained strict adherence to confidentiality standards when handling sensitive user information or disputes involving personal matters.
- Managed multiple social media platforms for diverse audiences, resulting in increased brand visibility.
- Drove accuracy of content through careful proofreading and fact-checking.
Education
BBA - Management Information Systems
High Institute For Computers & Management Information System
Cairo, Egypt 04.2001 -
Skills
Operations management
Strategic planning
Schedule development
Business development
Decision-making
Employee motivation
Team building
Training and mentoring
Relationship building
Staff development
Workflow management
Adaptability
Problem-solving aptitude
Microsoft Office (Word, Excel, PowerPoint)
Playing football (teamwork & leadership)
"Through playing football, I have learned the importance of teamwork and collaboration to achieve common goals. It also helped me develop leadership and responsibility, along with discipline and the ability to perform under pressure."
Timeline
Moderator
Mona Elshazly
02.2023 - 03.2024
Mid-Mile Category Supervisor
Breadfast Company
12.2022 - Current
BBA - Management Information Systems
High Institute For Computers & Management Information System
04.2001 -
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