Proven sales leader with a track record of exceeding targets at Infinity 2 Z by overhauling sales strategies and training programs. At Amazon and Black Deerz, enhanced customer satisfaction and streamlined operations. Skilled in upselling and renowned for exceptional people skills. Achievements include significant online revenue growth and reduced call wait times, demonstrating both hard and soft skills.
Hi, I’m
Ahmed Essam Eldin
Giza,C
Summary
Overview
3
years of professional experience
3
Languages
Work History
Infinity 2 Z
Sales
01.2023 - 04.2024
Job overview
- Boosted sales performance by providing timely and efficient support to the sales team.
- Increased online sales revenue by developing and implementing effective sales strategies.
- Boosted sales performance by implementing effective sales strategies and training programs for the team.
- Exceeded monthly sales targets consistently by employing innovative sales techniques and utilizing market research.
Amazon
Debriefing
10.2022 - 12.2022
Job overview
Black Deerz
Call Center
12.2020 - 07.2022
Job overview
- Improved customer satisfaction ratings by implementing effective call center strategies and employee training programs.
- Streamlined call center operations, optimizing staff scheduling and reducing average call wait times.
- Supported call center associates by taking on escalated calls, handling complex concerns and achieving customer satisfaction targets.
- Played a key role in the development and implementation of quality assurance programs designed to maintain high levels of service excellence within the call center environment.
Education
Physical Education Faisal
Bachelor Of Physical Education from Sports Management
08.2024
University Overview
Skills
Excellent people skills
Timeline
Sales
Infinity 2 Z
01.2023 - 04.2024
Debriefing
Amazon
10.2022 - 12.2022
Call Center
Black Deerz
12.2020 - 07.2022
Physical Education
Bachelor Of Physical Education from Sports Management
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