Ahmed Foaad Abdelhamid Kora

Lead multi-store operations across 16 pharmacy branches, driving business growth while leading regional insurance and specialty business initiatives across the East Region.

• Lead operations across 16 pharmacy branches, managing a business portfolio exceeding SAR 180M in annual revenue.
• Lead sales performance across the assigned group, driving growth from 11% in Q1 2026 to 17% from April through July 2026.
• Lead the regional insurance business exceeding SAR 170M in annual revenue, turning performance from -15% growth in Q1 2026 to +5% in Q2 2026 as the initial step in the East Region insurance strategy.
• Lead the Specialty Business across the East Region, managing SAR 22M in annual revenue and increasing monthly run-rate from SAR 1.7M to SAR 2M.
• Drive Specialty Business performance, improving growth from 1% in Q1 2026 to 11% in Q2 2026, establishing a stronger foundation for the regional growth strategy.
• Lead a team of 100+ employees and 3 Store Managers, driving operational performance, people development, and execution of regional priorities.

Led multi-store operations across 15 pharmacy branches, driving regional business performance, growth, and operational excellence.

• Manage business portfolio of 120M SAR annually across 15 branches, delivering 15% year-over-year growth.
• Lead regional sales performance across 213 pharmacies contributing to 1.3B SAR revenue, achieving 1% growth YoY.
• Drive insurance business growth by 30%, contributing to 260M SAR annual revenue in South Region.
• Lead specialty and provider business expansion, growing specialty from 9M to 22M SAR, and improving key provider account profitability from 6% to 11% (24M SAR annual sales) after turnaround.
• Expand regional footprint by opening 6 new stores generating 48M SAR annually, strengthening market presence.
• Develop leadership pipeline by promoting 6 employees (3 to managerial roles and 3 to Store Managers), building high-performing teams.

Supervised multi-store operations across 18 pharmacy branches, driving sales growth, business expansion, and operational performance.

• Managed business portfolio of approximately 100M SAR across 18 branches, delivering 7% sales growth.
• Expanded regional footprint by opening 3 new stores generating 35M SAR annually.
• Drove insurance business growth by 12%, supporting regional revenue expansion.
• Led early-stage specialty business development, growing revenue from 6M SAR to 9M SAR.
• Improved customer experience by increasing NPS score from 78 to 84, enhancing service quality.
• Developed leadership pipeline by promoting 4 pharmacists to Store Managers, strengthening team capability and performance.

Managed multi-store operations, driving business performance, operational improvements, and regional project execution.

• Managed operations across 15 pharmacy branches with team of approximately 70 employees, overseeing business portfolio of 80M SAR and achieving 3% sales growth.
• Led implementation of DAWAMY attendance system across South Region, supporting rollout across 212 stores and achieving 100% compliance as first fully compliant region.
• Improved product availability by leading availability assignment initiatives, increasing OSA from 93% to 97% within 6 months.
• Monitored and improved store performance through KPI tracking, focusing on operational efficiency and sales performance.
• Coordinated with cross-functional teams to support regional initiatives and ensure alignment with company operational standards.
• Strengthened team performance and engagement through daily follow-up, coaching, and performance management practices.

Managed a high-volume pharmacy store, driving sales growth, customer experience improvement, and team development.

• Managed store operations generating approximately 7M SAR annual revenue, ensuring strong sales and operational performance.
• Delivered consistent 5% year-over-year sales growth for three consecutive years through effective store management and commercial initiatives.
• Drove category growth, achieving 20% OTC growth, 10% wellness growth, and 12% premium beauty growth.
• Improved customer experience by increasing NPS score from 48 to 80, enhancing service quality and customer satisfaction.
• Led and developed store team (3 Pharmacists, 3 Labor staff, 2 Assistants), ensuring high performance and engagement.
• Developed talent by promoting 1 assistant to Regulatory Supervisor, strengthening internal leadership pipeline.

Delivered pharmaceutical care while supporting store operations and customer experience.

• Provided professional medication dispensing and patient counseling, ensuring safe and accurate pharmaceutical care.
• Supported daily store operations including sales support, inventory control, and customer service excellence.
• Advised customers on OTC products and healthcare solutions, contributing to sales and customer satisfaction.
• Ensured compliance with company policies and healthcare regulations, maintaining high operational standards.

Provided pharmaceutical services while contributing to business growth and customer satisfaction.

• Delivered pharmaceutical care and medication counseling, ensuring accurate dispensing and patient safety.
• Provided guidance on OTC products and healthcare needs, improving customer experience and trust.
• Managed inventory and stock control, ensuring product availability and proper storage conditions.
• Contributed to business expansion by supporting opening of new pharmacy branch.