SPSS
Ahmed Fouad
Healthcare Executive In Clinical Operations, Quality,Infection Control, Health Informatics, RCM, And Data Analytics
10th Of Ramadan - Cairo
Summary
Results-driven healthcare manager with a demonstrated ability to develop policies that enhance patient care and operational efficiency. Skilled in building high-performing teams and fostering a collaborative work environment. Maintains a strong focus on compliance, quality standards, and patient satisfaction. Committed to continuously improving healthcare delivery and achieving positive outcomes.
Overview
7
7
years of professional experience
2078
2078
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Quality Head,RCM Coordinator& Unit's Vice Manager
AlAbtal Family Med. Unit
08.2024 - Current
- Spearheaded 50+ healthcare operations, boosting compliance 30% via staff training.
- Implemented 84+ KPIs, optimizing clinical/administrative performance metrics.
- Achieved 100% regulatory alignment through 142+ GAHAR policy reviews.
- Slashed documentation errors 30% via standardized protocols.
- Increased RCM culture among unit practitioners through targeted training and incentives.
- Reduced claim denials 18% through meticulous coding audits.
- Coordinated 30+ staff, improving patient flow efficiency 40%.
- Expanded facility capacity 25% without quality compromises.
- Maintained 95%+ audit readiness across all departments.
Owner & Manager
Habib Dental Centers
04.2018 - Current
- Served 7,800+ patients with 20,000+ dental procedures, achieving 95% patient satisfaction.
- Led 17+ awareness campaigns, boosting community oral health engagement by 40%.
Unit Manager
Al Salam Family Medicine Unit
09.2023 - 07.2024
- Managed 30+ multidisciplinary staff, optimizing schedules to reduce patient wait times by 20%
- Streamlined facility workflows, cutting administrative delays by 30% while ensuring 100% compliance with MOH standards.
Operation Manager
Dental Clinics of Sinai University
08.2019 - 09.2023
- Boosted patient satisfaction from 80% to 95% in 12 months by streamlining workflows and enhancing staff training.
- Cut operational costs by 15% through strategic vendor negotiations and resource optimization.
- Reduced wait times by 25% by redesigning appointment scheduling and triage processes.
- Led a team of 40+ medical and administrative staff, improving productivity by 30%.
- Ensured 100% compliance with healthcare regulations through audits and staff certifications.
Board Member – Projects & Events Executive Manager
Sharkia Dental Syndicate
03.2018 - 03.2022
Education
Diploma - Infection Prevention & Control
Faculty Of Medicine - Tanta University
Tanta 04.2001 -
Diploma - Health Informatics Management
Health Information Technology & Statistics TC-MOHP
Cairo 04.2001 - 07.2024
Arab Diploma - Healthcare Quality Management
Arab Institute For Professional And Development
Cairo 04.2001 - 01.2023
MBA - Healthcare Economics & Management
Arab Academy For Science And Technology
Cairo02-2019
Bachelor of Science - Oral And Dental Medicine
Suez Canal University
Ismalia07-2014
Skills
Staff development
Financial planning
KPI tracking
Strategic planning
Financial management
Attention to detail
Time management
Performance improvement
Multitasking
Decision-Making
Risk Management
Team management
Certification
Certified Occupational Health & Safety Specialist
Software
MS Office
Power BI
Timeline
Quality Head,RCM Coordinator& Unit's Vice Manager
AlAbtal Family Med. Unit
08.2024 - Current
Unit Manager
Al Salam Family Medicine Unit
09.2023 - 07.2024
Operation Manager
Dental Clinics of Sinai University
08.2019 - 09.2023
Owner & Manager
Habib Dental Centers
04.2018 - Current
Board Member – Projects & Events Executive Manager
Sharkia Dental Syndicate
03.2018 - 03.2022
Diploma - Infection Prevention & Control
Faculty Of Medicine - Tanta University
04.2001 -
Diploma - Health Informatics Management
Health Information Technology & Statistics TC-MOHP
04.2001 - 07.2024
Arab Diploma - Healthcare Quality Management
Arab Institute For Professional And Development
04.2001 - 01.2023
MBA - Healthcare Economics & Management
Arab Academy For Science And Technology
Bachelor of Science - Oral And Dental Medicine
Suez Canal University