Exelword MODEL
Ahmed Gamal
Director Of Marketing And Public Relations
Alexandria
Summary
Dynamic sales leader with a proven track record at Milat Carpet, enhancing client satisfaction and boosting sales through strategic planning and relationship management. Excelled in staff management and sales operations, achieving consistent target surpassals. Skilled in direct sales and client relationship management, fostering significant market control and operational efficiency.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Sales Manager
Milat Carpet
Elmonofya, Egypt
06.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Control the local market.
Area Manager
Roza Carpet Elbahr Elahmr Company
02.2019 - 07.2023
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Assistant Manager
Premoda
08.2018 - 01.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Salesperson
Premoda
07.2016 - 08.2018
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
Bachelor of Arts - Geographic Information Systems
Alexandria Univrsty
Alexandria, Egypt 01.2015 - 01.2023
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Sales operation
Relationship building
Direct sales
Solution selling
Operations
Rapport and relationship building
POS MODEL expert
Experience in carpet field
Experience in retal field
Software
Timeline
Sales Manager
Milat Carpet
06.2023 - Current
Area Manager
Roza Carpet Elbahr Elahmr Company
02.2019 - 07.2023
Assistant Manager
Premoda
08.2018 - 01.2019
Salesperson
Premoda
07.2016 - 08.2018
Bachelor of Arts - Geographic Information Systems
Alexandria Univrsty
01.2015 - 01.2023
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