Summary
Overview
Work History
Education
Skills
Militaryservice
Personal Information
Certification
Accomplishments
Work Availability
Languages
Software
Work Preference
Interests
Timeline
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Ahmed Sharawi

Ahmed Sharawi

Senior Sales
Giza,Haram

Summary

Polite and professional [Job Title] successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Customer Service Call Center Agent

Misr Pharmacies
01.2020 - Current
  • Company Overview: Call center for customer service
  • Call center for customer service
  • Followed up on open cases, ensuring timely resolution and customer satisfaction throughout the process.
  • Consistently met or exceeded monthly performance metrics for call quality, adherence to schedule, and efficiency.
  • Emphasized a customer-centric approach in all interactions by placing their needs and expectations at the forefront of each call.

Senior Beauty Specialist and PR

Misr Pharmacy
01.2016 - 01.2020
  • Company Overview: Senior beauty specialist and public relations
  • Senior beauty specialist and public relations
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales through effective product demonstrations and sharing expert knowledge on skincare routines.
  • Offered mini-makeovers or skincare demonstrations within the store to attract new clientele interested in trying out products before purchasing.
  • Stayed informed about industry trends, attending trade shows and professional development events to enhance expertise continually.

Beauty Specialist

Abden Pharmacies
01.2015 - 01.2016
  • Company Overview: Beauty specialist
  • Beauty specialist
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Developed tailored skincare regimens for clients based on individual needs, resulting in improved skin health and appearance.
  • Created effective displays to sell seasonal and promotional products.
  • Assisted in the organization and execution of seasonal sales events, ensuring that promotional materials were effectively displayed and staff were prepared for increased customer volume.

Sales and Promoter

Multitrade Company
01.2013 - 01.2015
  • Company Overview: Sales and promoter
  • Sales and promoter
  • Managed promotional booth setup, creating attractive displays to draw in potential customers.
  • Provided product samples, coupons and informational brochures to persuade people to buy products.
  • Identified interested and qualified customers to provide potential customers with additional information regarding product.
  • Identified potential marketing opportunities to increase brand awareness.
  • Developed strong relationships with potential customers for improved brand awareness and loyalty.

Stock and Sales Associate

El Sabaa Automotive Car Company
01.2010 - 01.2012
  • Company Overview: Automotive company
  • Automotive company

Education

Degree - Commerce, Accounting

Bani Swef

Skills

ICDL certificate

Militaryservice

Done

Personal Information

  • Place of Birth: El Menya
  • Date of Birth: 08/08/88
  • Gender: Male
  • Nationality: Egyptian
  • Marital Status: Married
  • Religion: Muslim

Certification

Senior Sales

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

  • Achieved [Result] through effectively helping with [Task].

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Arabic
Dutch

Software

Crm Microsoftword

Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteOn-Site

Important To Me

Work-life balanceCompany CultureCareer advancementFlexible work hoursPaid time offPaid sick leaveStock Options / Equity / Profit SharingHealthcare benefitsPersonal development programs

Interests

Money Paid Regularly

Timeline

Misr Pharmacies

01-2024

Senior Sales

01-2022

Customer Service Call Center Agent

Misr Pharmacies
01.2020 - Current

Senior Beauty Specialist and PR

Misr Pharmacy
01.2016 - 01.2020

Beauty Specialist

Abden Pharmacies
01.2015 - 01.2016

Sales and Promoter

Multitrade Company
01.2013 - 01.2015

Stock and Sales Associate

El Sabaa Automotive Car Company
01.2010 - 01.2012

Degree - Commerce, Accounting

Bani Swef
Ahmed SharawiSenior Sales