Ahmed Haggag
Cash Manager
Cairo,Egypt
Summary
Cash Manager with 12 years Banking Experience, cash handling and teller experience. Directs flow of currency within branch and maintains prudent procedures in ordering and verifying shipments. Counts, records and reconciles money collected from all facets of operation to safeguard vault assets.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Head Teller
Audi Bank
3 2016 - 03.2021
- Accurately Execute all counter operations (deposits, foreign exchanges, transfers, withdrawals) in compliance with laws, regulations and internal policies
- Handle Cash Deals From and to Other Banks (EGP\Foreign) and verify authenticity of received EGP and Foreign banknotes
- assist Handling Cash flow Between Branches and providing The Needed Cash to branches in adherence with Branch Cash limits and receiving Branch Shipments and verify authenticity of received EGP and Foreign banknotes
- Assist in daily cash inventory
- Handle off-site ATM replenishments through contracted Cash shipment Company
- In adherence with Bank policies
- Maintaining good customer relationship and whenever possible, refers Potential Customers related to products and services of the CSO
- Ensure performing all transactions within agreed time frame in an accurate order and to quality service standards in order to achieve Customer Excellence.
Teller
Ahli United Bank
03.2012 - 02.2016
- Handles all counter operations (deposits, foreign exchanges, transfers, withdrawals, chqs, etc...) in compliance with laws, regulations and internal policies
- Handles banknote workflows (incoming/outgoing) and verifies authenticity of received banknote
- Assists in daily cash inventory
- Handles ATM replenishments
- Verifies customer's signature based on specimen of signatures on the system and ensures proper identification is used evidencing customer I.D
- Maintains good customer's relationship and whenever possible, refers Potential Customers related to products and services of the CSO
- Ensure performing all transactions within agreed time frame in an accurate order and to quality service standards.
Call Center agent representative
Raya Contact Center (UAE Directory Inquiry)
01.2011 - 01.2012
Cash Manager
First Abu Dhabi Bank
Cairo, Egypt
03.2021 - Current
- Supervise and revise all counter operations (deposits, foreign exchanges, transfers, Cash and Cheque withdrawals) in compliance with laws, regulations and internal policies
- Handle Cash Deals From and to Other Banks (EGP\Foreign) and verify authenticity of received EGP and Foreign banknotes
- Handle and arrange Cash flow Between Branches and providing The Needed Cash to branches in adherence with Branch Cash limits and receiving Branch Shipments and verify authenticity of received EGP and Foreign banknotes
- Assist in daily cash inventory
- Implemented robust cash controls, reducing instances of fraud and loss while maintaining a secure environment for all transactions.
- Collaborated with cross-functional teams to support financial objectives, optimize resources, and drive sustainable growth.
- Handle off-site ATM replenishments through contracted Cash shipment Company In adherence with Bank policies
- Ensure performing all transactions within agreed time frame in an accurate order and to quality service standards in order to achieve Customer Excellence.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Mentored junior bank tellers, fostering a positive work environment and encouraging professional growth.
- Handled escalated customer service issues, resolving conflicts professionally while maintaining client satisfaction.
Call Center agent representative
Vodafone Egypt
01.2010 - 01.2011
Education
B.Sc. in Commerce - Accounting
Cairo University
Skills
Cash Flow Management
Teamwork Skills
Payment Processing
Problem-solving aptitude
Hard Worker and have the Ability to work under Pressure
Staff Management
Organization and Planning
focused, self-motivated, and cooperative
Cash handling expertise
Transaction processing accuracy
Cash Position Monitoring
Microsoft Office (Excellent Knowledge)
Militaryservice
Exemption
Coursework
- ICDL computer course, 2007
- Accounting Diploma, 2010, Egyptian Institute for Accountants & Auditors Computer Technology Center, Excellent 94.29%
Personal Information
- Date of Birth: 01/02/87
- Gender: Male
- Nationality: Egyptian
- Marital Status: Married
Timeline
Cash Manager
First Abu Dhabi Bank
03.2021 - Current
Teller
Ahli United Bank
03.2012 - 02.2016
Call Center agent representative
Raya Contact Center (UAE Directory Inquiry)
01.2011 - 01.2012
Call Center agent representative
Vodafone Egypt
01.2010 - 01.2011
Head Teller
Audi Bank
3 2016 - 03.2021
B.Sc. in Commerce - Accounting
Cairo University