Summary
Overview
Work History
Education
Skills
Militaryservice
Coursework
Personal Information
Timeline
BusinessDevelopmentManager

Ahmed Haggag

Cash Manager
Cairo,Egypt

Summary

Cash Manager with 12 years Banking Experience, cash handling and teller experience. Directs flow of currency within branch and maintains prudent procedures in ordering and verifying shipments. Counts, records and reconciles money collected from all facets of operation to safeguard vault assets.

Overview

15
15
years of professional experience
2
2
Languages

Work History

Head Teller

Audi Bank
3 2016 - 03.2021
  • Accurately Execute all counter operations (deposits, foreign exchanges, transfers, withdrawals) in compliance with laws, regulations and internal policies
  • Handle Cash Deals From and to Other Banks (EGP\Foreign) and verify authenticity of received EGP and Foreign banknotes
  • assist Handling Cash flow Between Branches and providing The Needed Cash to branches in adherence with Branch Cash limits and receiving Branch Shipments and verify authenticity of received EGP and Foreign banknotes
  • Assist in daily cash inventory
  • Handle off-site ATM replenishments through contracted Cash shipment Company
  • In adherence with Bank policies
  • Maintaining good customer relationship and whenever possible, refers Potential Customers related to products and services of the CSO
  • Ensure performing all transactions within agreed time frame in an accurate order and to quality service standards in order to achieve Customer Excellence.

Teller

Ahli United Bank
03.2012 - 02.2016
  • Handles all counter operations (deposits, foreign exchanges, transfers, withdrawals, chqs, etc...) in compliance with laws, regulations and internal policies
  • Handles banknote workflows (incoming/outgoing) and verifies authenticity of received banknote
  • Assists in daily cash inventory
  • Handles ATM replenishments
  • Verifies customer's signature based on specimen of signatures on the system and ensures proper identification is used evidencing customer I.D
  • Maintains good customer's relationship and whenever possible, refers Potential Customers related to products and services of the CSO
  • Ensure performing all transactions within agreed time frame in an accurate order and to quality service standards.

Call Center agent representative

Raya Contact Center (UAE Directory Inquiry)
01.2011 - 01.2012

Cash Manager

First Abu Dhabi Bank
Cairo, Egypt
03.2021 - Current
  • Supervise and revise all counter operations (deposits, foreign exchanges, transfers, Cash and Cheque withdrawals) in compliance with laws, regulations and internal policies
  • Handle Cash Deals From and to Other Banks (EGP\Foreign) and verify authenticity of received EGP and Foreign banknotes
  • Handle and arrange Cash flow Between Branches and providing The Needed Cash to branches in adherence with Branch Cash limits and receiving Branch Shipments and verify authenticity of received EGP and Foreign banknotes
  • Assist in daily cash inventory
  • Implemented robust cash controls, reducing instances of fraud and loss while maintaining a secure environment for all transactions.
  • Collaborated with cross-functional teams to support financial objectives, optimize resources, and drive sustainable growth.
  • Handle off-site ATM replenishments through contracted Cash shipment Company In adherence with Bank policies
  • Ensure performing all transactions within agreed time frame in an accurate order and to quality service standards in order to achieve Customer Excellence.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Mentored junior bank tellers, fostering a positive work environment and encouraging professional growth.
  • Handled escalated customer service issues, resolving conflicts professionally while maintaining client satisfaction.

Call Center agent representative

Vodafone Egypt
01.2010 - 01.2011

Education

B.Sc. in Commerce - Accounting

Cairo University

Skills

Cash Flow Management

Militaryservice

Exemption

Coursework

  • ICDL computer course, 2007
  • Accounting Diploma, 2010, Egyptian Institute for Accountants & Auditors Computer Technology Center, Excellent 94.29%

Personal Information

  • Date of Birth: 01/02/87
  • Gender: Male
  • Nationality: Egyptian
  • Marital Status: Married

Timeline

Cash Manager

First Abu Dhabi Bank
03.2021 - Current

Teller

Ahli United Bank
03.2012 - 02.2016

Call Center agent representative

Raya Contact Center (UAE Directory Inquiry)
01.2011 - 01.2012

Call Center agent representative

Vodafone Egypt
01.2010 - 01.2011

Head Teller

Audi Bank
3 2016 - 03.2021

B.Sc. in Commerce - Accounting

Cairo University

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Ahmed HaggagCash Manager