Ahmed Hesham
Chief Operations Officer
6th Of October
Summary
Resourceful operations leader experienced in monitoring the daily operations of the company and business executives. Adept at leading employees and encouraging maximum growth, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Chief Operations Officer
Alu adams
6th Of October
07.2019 - Current
- Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels.
- Established a better work flow and hierarchy to accommodate more project.
- Manage over 200Million EGP worth of project with different scopes and client categories
- Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning.
- Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met
- Ensure effective recruiting, onboarding, professional development, performance management, and retention.
- Ensure compliance with national and local business regulations, and take appropriate action when necessary.
Account Manager
MSpired
Cairo
07.2017 - 01.2018
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Liaised with marketing and sales teams to develop targeted campaigns.
- Developed and implemented strategies to increase client retention.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Education
Bachelor of Science - Accounting And Finance ( ACCA Exempted)
University of Sunderland
United Kingdom 09.2014 - 06.2017
High School Diploma -
D.E.T
Cairo 09.2011 - 06.2013
Skills
Budgeting and finance
undefinedAccomplishments
Became the COO of Alu adams within few months of hiring, after offering a solid business plan and closing deal with a foreign company that was on hold for long time.
Certification
PMP exam prep
Timeline
Google project management certificate
07-2022
PMP exam prep
12-2021
Chief Operations Officer
Alu adams
07.2019 - Current
Account Manager
MSpired
07.2017 - 01.2018
Bachelor of Science - Accounting And Finance ( ACCA Exempted)
University of Sunderland
09.2014 - 06.2017
High School Diploma -
D.E.T
09.2011 - 06.2013
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