Microsoft Excel
Ahmed Hisham
Banker
Dahab
Summary
Proven track record in enhancing customer relationships and sales at National Bank of Egypt, showcasing expertise in consumer banking and exceptional relationship management. Spearheaded the adoption of new banking software, significantly improving productivity. Achieved and surpassed sales targets through innovative telesales strategies, contributing to substantial client base growth.
Overview
9
9
years of professional experience
Work History
Banker Excellent
National Bank of Egypt
01.2018 - Current
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
Junior Accountant Intern
Egyptain CPA'S
07.2017 - 01.2018
- Assisted in the implementation of new accounting software, increasing productivity within the department.
- Supported inventory management efforts by participating in periodic physical counts and updating records accordingly.
- Supported the preparation of quarterly financial statements, contributing to a more efficient close process.
Telesales Agent
Net One International
02.2016 - 12.2016
- Optimized call scripts by incorporating persuasive language techniques for more impactful conversations with prospects.
- Mastered product knowledge to confidently address customer inquiries while positioning the company''s offerings as an ideal solution for their needs.
- Expanded client base through targeted prospecting efforts, generating new leads for the company''s products or services.
- Boosted sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets with efficient telesales strategies.
Education
Bachelor of Commerce - Accounting
Ain Shams University
Egypt 04.2001 -
Skills
Consumer Banking
Software
Python programing langauge ( ongoing self study)
AI tools
Web search
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Banker Excellent
National Bank of Egypt
01.2018 - Current
Junior Accountant Intern
Egyptain CPA'S
07.2017 - 01.2018
Telesales Agent
Net One International
02.2016 - 12.2016
Bachelor of Commerce - Accounting
Ain Shams University
04.2001 -
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