Ahmed Hosny Shalaby
Retail Outlet Manager
Cairo
Summary
Dynamic and driven professional with a passion for growth and development in a management setting. Possesses a unique combination of leadership abilities and a strong appetite for learning, bringing valuable insights into strategic planning and operational procedures. Exceptional communication and organizational skills enable effective collaboration with teams and drive successful outcomes. Excited to apply and enhance these skills in the desired position, leveraging expertise to contribute to the organization's success.
Overview
16
16
years of professional experience
2011
2011
years of post-secondary education
Work History
Retail Outlet Manager
Etisalat
Cairo
07.2010 - Current
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Propose innovative ideas to increase my store share among the company
- Conduct personal performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
Marketing Research
Mobinil
10.2008 - 06.2010
- Updates Mobinil database with modification upon customer's request
- Build a new image and high reputation for Mobinil customers
- Survey the customers through different channels phone, e.mail or face to face
Education
International Marketing Diploma -
ESLSCA graduate school of management (École Supérieure Libre des Sciences Commerciales Appliquées)
License of Law - undefined
Faculty of Law, Cairo University
Primary, Secondary and preparatory School - undefined
La Rose De Lisieux Language School
Skills
- Active upon assignments
- Like working in a team
- Organized and punctual
- Dealing with others in a good sense of interpersonal communication
- Team leadership
- Strategic planning
- Decision-making
- Operations management
Militarystatus
Exempted
Personal Information
- Date of Birth: 11/20/83
- Nationality: Egyptian
- Marital Status: Married
Timeline
Retail Outlet Manager
Etisalat
07.2010 - Current
Marketing Research
Mobinil
10.2008 - 06.2010
License of Law - undefined
Faculty of Law, Cairo University
Primary, Secondary and preparatory School - undefined
La Rose De Lisieux Language School
International Marketing Diploma -
ESLSCA graduate school of management (École Supérieure Libre des Sciences Commerciales Appliquées)
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