Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Timeline
CustomerServiceRepresentative
Ahmed  Hossam

Ahmed Hossam

Parliamentary Assistant in the Egyptian Senate - Office of Senator Mahmoud Sami
Cairo

Summary

Dynamic and results-oriented professional with experience as an Assistant in the Egyptian Senate, demonstrating exceptional teamwork, research, and analysis skills. Excelled in roles requiring fast learning, effective time management, and robust computer skills. Proven track record in enhancing team communication and streamlining project execution, significantly boosting customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience
3
3
Certifications

Work History

Assistant in the Egyptian Senate

Mahmoud Sami El-Imam in the Egyptian Senate
10.2021 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
  • Streamlined communication within team, scheduling and coordinating meetings for all members.

Education

No Degree - Marketing.

Ahram Candian Universty
Cairo, Egypt
04.2001 -

Skills

Fast learner

Certification

Artifical Intelligence Fundamentals

Accomplishments

  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Effective Presentations

12-2024

Artifical Intelligence Fundamentals

10-2024

Digital Marketing Framework

10-2024

Assistant in the Egyptian Senate

Mahmoud Sami El-Imam in the Egyptian Senate
10.2021 - Current

No Degree - Marketing.

Ahram Candian Universty
04.2001 -
Ahmed HossamParliamentary Assistant in the Egyptian Senate - Office of Senator Mahmoud Sami