Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ahmed Hussein Ismail

Cairo

Summary

Biotechnology graduate with hands-on experience in Patient Support Programs (PSP), patient education, and care pathway coordination through both field-based and tele-based roles. Experienced in supporting patients, coordinating with healthcare professionals and pharmacies, and contributing to patient-centered healthcare services. Background includes exposure to pharmaceutical sales and healthcare operations.

Overview

5
5
years of professional experience

Work History

Patient Educator / Customer Experience – PSP

Innovaxcess Healthcare
Cairo, Egypt
12.2025 - Current
  • Supported patients through structured Patient Support Programs via field visits and tele-based follow-ups
  • Provided patient education on treatment plans, adherence, and program enrollment
  • Coordinated with pharmacies and healthcare providers to ensure continuity of care
  • Collected patient feedback and documented cases for reporting and follow-up

Medical Sales Representative

Marcyrl Pharmaceutical Industries
Cairo, Egypt
04.2024 - 11.2025
  • Engaged with healthcare professionals to promote pharmaceutical products
  • Built and maintained professional relationships with physicians and pharmacists
  • Conducted structured field visits to pharmacies and clinics

Operations Coordinator – Healthcare & Events

Premier Solutions
Cairo, Egypt
07.2021 - 09.2023

Achieved successful coordination of on-ground operations and logistics for large-scale programs and events. Streamlined team schedules and improved stakeholder communication. Facilitated comprehensive reporting documentation and resolved issues promptly. Strengthened organizational and communication skills transferable to healthcare settings.

Education

Bachelor's Degree - Biotechnology

MSA University
Egypt
06-2023

Skills

  • Patient Support Programs (PSP)
  • Patient Education (Field & Tele)
  • Care Pathway Coordination
  • Patient Journey & Adherence Support
  • HCP & Pharmacy Engagement

Languages

Arabic
Native or Bilingual
English
Professional Working

Timeline

Patient Educator / Customer Experience – PSP

Innovaxcess Healthcare
12.2025 - Current

Medical Sales Representative

Marcyrl Pharmaceutical Industries
04.2024 - 11.2025

Operations Coordinator – Healthcare & Events

Premier Solutions
07.2021 - 09.2023

Bachelor's Degree - Biotechnology

MSA University
Ahmed Hussein Ismail