Ahmed Ibrahim
Cairo
Overview
2
2
years of professional experience
Work History
APM Engineer
VAS
10.2023 - Current
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
- Completed comprehensive training on Dynatrace, gaining in-depth knowledge of its features and capabilities.
- Acquired hands-on experience in configuring and utilizing Dynatrace for application performance monitoring and analysis.
- Developed proficiency in using Dynatrace to identify, diagnose, and resolve performance issues, ensuring optimal application performance.
- Certificate
- Issuing Organization: Dynatrace
- Date Issued: MARCH2024
- Description: Demonstrates proficiency in utilizing Dynatrace for monitoring and performance analysis.
Technical Support / Part Time
Scientific Services Life Science.
9 2023 - 7 2023
- As a Technical Support Engineer at SSLS, my primary focus was delivering exceptional client assistance, effectively addressing product inquiries and resolving issues
- I had the privilege of receiving valuable training under top-notch engineers at multiple European manufacturers' sites, enriching my expertise
- Collaborating with cross-functional teams, I actively contributed to improving product functionalities and implementing efficient troubleshooting processes
- A key aspect of my role was building strong client relationships, achieved through clear and concise technical communication
- Moreover, I also conducted successful installations and provided timely service to machines at customer sites, further showcasing my dedication to excellence.
Event Organizer
Tazkarti
02.2023 - 06.2023
- During my tenure at Tazkarti, I honed my expertise in event organization and demonstrated a remarkable ability to coordinate and manage large-scale gatherings
- I played an integral role in orchestrating events such as the Egyptian Premier League matches, ensuring seamless logistics and a memorable experience for attendees
- Additionally, I had the privilege of contributing to the success of iconic concerts featuring renowned artist Amr Diab
- My responsibilities involved meticulous planning, efficient resource allocation, and precise execution, all while maintaining a keen eye on detail and a customer-centric approach
- Working with Tazkarti has enriched my skills in handling diverse events and reinforced my passion for creating unforgettable moments for the audience.
Education
Bachelor in computer science -
Arab Academy for Science, Technology & Maritime Transport
Summer Course On AI - undefined
Autonomous University of Barcelona.
Technical Support / Part Time - undefined
Scientific Services Life Science.
Skills
Data Science and Analytics
Teamwork
AI/ML Concepts
Cybersecurity
Problem-Solving
Leadership
Timeline
APM Engineer
VAS
10.2023 - Current
Event Organizer
Tazkarti
02.2023 - 06.2023
Technical Support / Part Time
Scientific Services Life Science.
9 2023 - 7 2023
Bachelor in computer science -
Arab Academy for Science, Technology & Maritime Transport
Summer Course On AI - undefined
Autonomous University of Barcelona.
Technical Support / Part Time - undefined
Scientific Services Life Science.
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