Ahmed Khairy Hammad

• Managing team performance, rates, quality and productivity to ensure we are on track achieving our target/ KPIs as per Amazon standards
• collect performance data to create reports and dashboards identifying weaknesses and opportunities.
• adjust the exact correct headcount throughout shifts to meet and exceed plans and forecasts
• Encourage and promote ideas aligned to business needs and benefits.
• Managing all receive areas and ensure all process are complied with Amazon SOP
• Direct teams to process all inbound shipments with speed and accuracy.
• Conduct root cause analysis in deficient areas to identify and resolve issues.
• Implement a comprehensive defect tracking process, dive deep to the root cause and provide corrective coaching to all offenders
• Highlighted performance issues to reduce gaps and enable aligned tracking with current business plans.
• Analyze department metrics and performance and reported findings to management.
• create and cultivate a safe working environment by identifying Safety opportunities across work areas
• engage with all support functions and/or other departments to Adress common issues to keep operations on process
• help to solve all logistics and supply chain challenges through data analysis, innovation and process optimization
• Motivate and train employees to maximize team productivity.
• Coordinate individual duties after careful evaluation of each employee's skill level and knowledge.
• Enforce regulatory and company policy compliance to improve workplace and employee safety and readiness.

☆ Managed and operated the launch of the first Amazon-standard Large Fulfillment Center in Egypt (SPX5)

• Managing, Monitoring, Analyzing, And Reporting All Exported And Imported DHL Egypt Materials, Ensuring No Failures And Applying Suitable Contingency Plans In Case Of offload Incidents, Space Shortage Or Booking Limitations.
• Communicating With All Concerned Teams/Parties Inside/Outside Egypt To Ensure Transit Time Accuracy And All Networks Alerts Are Up To Date.
• Plan And Create All Network & Commercial Airline Bookings, Prepare Paperwork, And Monitor Flights Recovery To Ensure Updates Via “CALMS” With Accurate Configuration To Keeping The Business Updated.
• Managing All GTW Loadings & Activities, Audits, ULD Checkups & Updates Via “RUM”/ “NMIV”, Create Pallet Tags For All Unites, Responsible For DG Shipments Acceptance, And Direct The Buildup Team In The Sorting & Loading Process To Meet The Requirements Till Dispatch.
• Keep Track Of All The Clearance & Customs Process And Ensure All Activities In Accordance With Objectives And Country Policies.
• Following Up All Inbound And Outbound Heavy Weight Requests, By Finding Best Available Route According To Shipment Weight Specifications, Available Flights, And
  Cost Efficient.
• Ensure That All NCG Activities Are Performed In Efficient And Effective Way Aligned With DHL GSOP And To Make Sure That All Tasks Are Processed According To DHL High Safety Standards.

☆ MENA Energizer Award 2020, DHL Express
Recognition For Being A Brave Soul Agent, Going The Extra Mile, And On Board Of The Most Inspiring Stories At DHL Express.