Competent Credit Analyst bringing a wealth of experience in analyzing documentation to determine the level of risk involved. Offering excellent time management and interpersonal skills and a desire to take anew challenging role.
Overview
11
11
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Credit Analyst
Banque Misr
03.2019 - Current
Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
Analyzed credit scores to determine borrowers' creditworthiness.
Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
Gathered loan documentation for underwriting.
Attended credit-related training and conferences to stay informed about industry trends and developments.
Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
Maintain and managed credit portfolio of more than 150 borrowers with credit lines from 300 k to 8 M EGP.
Sales Representative
Banque Misr
01.2018 - 02.2019
Managed customer accounts to secure customer satisfaction and repeat business.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Recorded accurate and efficient records in customer database.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Successfully achieved 100% of SME,s yearly target.
Microfinance Specialist
Banque Misr
10.2016 - 12.2017
Followed all company policies and procedures to deliver quality work.
Interpreted clients' needs and introduced services to fit specific requirements.
Gathered loan documentations for underwriting
Follow up monthly payments
Onsite visits and offsite follow up.
Maintain and managed portfolio of around 400 borrowers with credit lines from 10 k to 150 k EGP.
Customer Service Representative
Banque Misr
04.2016 - 09.2016
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Managed over 10 to 15 customers different needs per day plus daily calls.