Ahmed Kotb
Sales Account Manager
Maadi
Summary
Experienced commercial profile with experience in direct sales, account management, E-Commerce, product management & in-direct sales management, consistently demonstrated exceptional leadership skills and a deep understanding of how to deliver an epic customer experience, Sales manager with experience in telecommunications and consumer electronics goods.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
Enterprise Sales Manager
e& Egypt
07.2024 - Current
- Manage and grow strategic relationships with the key Government entities, ensuring long-term partnerships
- Promote e& products focusing on connectivity solutions, IOT, cloud & cybersecurity
- Develop tailored solutions that align with the digital transformation goals of the government sector
- Maintain strong relationships with key stakeholder across ministries and government organizations
Business Development Manager
DCarbon Global
04.2023 - 07.2024
- Developed and implemented strategic business plans to increase Dcarbon market share
- Generate and manage a robust sales pipeline, consistently exceeding sales targets
- Built and maintained strong relationships with key clients, leading to the increase in customer retention
- Negotiating and close high-value contracts with new accounts by reviewing the contracts terms and Collaborating with the legal team to ensure the company’s interest
- Conducted market research and competitive analysis to identify key areas for growth and improvement
- Monitoring market trends and competitors, providing regular reports and insights for the board members
Account Manager
Samsung Electronics Egypt
01.2022 - 04.2023
- Create Channel development and expansion plan with focus on ROI and company strategic direction
- Assuring a new revenue stream by adding the ME products to the accounts KPI
- Finalizing partnerships with 2 new accounts to increase the department revenue and market share
- Plan Sales forecast and track available stocks at the accounts to ensure healthy WOS
- Secure product competitiveness by setting up differentiating strategy after analyzing the market, customers, competitors
- Set up promotion strategy for expanding market dominance and maximizing SEEG’s product sales
E-Commerce Manager
Samsung Electronics Egypt
10.2020 - 01.2022
- Launching the HA products for the first time on Samsung eStore
- Increasing the eStore contribution to 10% from Samsung total sales after 9 months from the launch
- Activating the e-Promoter service after finalizing the required UAT, hiring & training process
- Plan services and methodologies of logistics and payments
- Oversee weekly, monthly and annual sales revenue by managing the status of logistics, inventory and delivery
- Establish an online-specific line-up and drive its expansion
- Build a strategy for increasing actual sales by managing Samsung eStore page layouts, content optimization, testing, promotion planning, etc
- Establish a brand shop (EPP: Enhanced Partnership Program) on Samsung e-store by cooperating with related stakeholders and planning platform features
- Manage web analysis and key KPIs including CTR (Click-Through Rate), bounce rate, cart abandonment, conversion rate, AOV (Average Order Value), drop-off rate, and etc., and derive insights based on the analyzed data
Corporate Channel Strategy Manager
Samsung Electronics Egypt
05.2018 - 10.2020
- Maximize revenue and profit by setting sales strategies and plans that focus on the assigned region / market
- Build a foundation for continued revenue and profit creation by identifying new opportunities and linking them to sales
- Design the optimal sales strategy that will allow meeting the sales target using market, product, and competitor’s data analysis
- Develop effective sales strategies based on the deep understanding of the industry and market
- Manage strategic partner relation & distributors profile management
Regional Sales Manager
Samsung Electronics Egypt
05.2016 - 05.2018
- Achieving 40% Market Share for the first time in the TV business
- Increase the sales in the current POS and expanding in new POS in Greater Cairo by 20%
- Ensure the operation flow of the sell through and sellout of the CE products
- Managing traditional channel (dealers) and Brand shops in terms of setting targets, incentives schemes, products availability, display and price control, monitoring competition activities
- Responsible for enhancing distribution operations and market penetration to increase market share
- Aligning with distributors sales force to increase sell-through and enhance sales operations in the assigned regions
- Managing smart sense field force operations (market sensing, solving dealers issues, branding and visibility, communication and reporting)
AC Assistant Sales Manager and Product Manager
Samsung Electronics Egypt
01.2015 - 05.2016
- Responsible for studying, launching and managing all KD Manufacturing projects for the AC in partnership with local manufacturers in Egypt
- Workout the overstock problem and increasing the sales to 165 Million EGP per year
- Overlook distributor's infrastructure (sales representatives, warehouses and vans) and ensure that they are up to the level of achieving the company distribution expansion plan
- Managing the distributor week of sales and ensure having a healthy stock
- Line-up selection, Pricing and PSI analysis
Sales Supervisor, Direct Sales
Vodafone Egypt
03.2012 - 12.2014
- Recruit & train candidates to make sure that all the Nile Tel operational activates for the 500 outlets are running according to the company strategy
- Increasing the Number of outlets from 30 to 150 during the 1st year
- Negotiate and finalize the contract terms with the account
- Increasing the Sales from 15 Million to 24.6 Million per month
- Monitor the team performance in terms of quality of service, reports, maintain a healthy relationship with our account in terms of B2B partnership
Senior Sales Executive, Indirect Sales
Vodafone Egypt
04.2007 - 03.2012
- Achieving the department target and the company objectives through Vodafone Egypt dealer's channel
- Develop the assigned zone and improve the customer experience in the dealer's outlets
- Ensure that the dealers have sufficient quantities from our products at all times
- Conduct frequent training to the dealers to enhance their product knowledge
Retail Sales Executive
Vodafone Egypt
06.2005 - 04.2007
- Selling the company products and services through the company outlet
- Handling customer’s complaints / escalated cases in timely manner that ensure maximum customer satisfaction
- Responsible for the shift inventory & the look & Feel
Assistant Retail Area Manager
Adidas and Timberland
06.2004 - 05.2005
- Approve the distribution channels and check how they present our products
- Transferring product between shops in order to maintain a healthy inventory
- Frequent visits to the stores to ensure that the company policies are applied in a good way
Education
Business Administration -
Faculty of Commerce and Business Administration - Helwan University
09.1998 - 09.2003
Learning And Development
- SPIN Selling
- Succession Planning
- Advanced Leadership Skills
- Advanced Coaching Skills
- Ecommerce Fundamentals
- Consumer Sales competencies
Timeline
Enterprise Sales Manager
e& Egypt
07.2024 - Current
Business Development Manager
DCarbon Global
04.2023 - 07.2024
Account Manager
Samsung Electronics Egypt
01.2022 - 04.2023
E-Commerce Manager
Samsung Electronics Egypt
10.2020 - 01.2022
Corporate Channel Strategy Manager
Samsung Electronics Egypt
05.2018 - 10.2020
Regional Sales Manager
Samsung Electronics Egypt
05.2016 - 05.2018
AC Assistant Sales Manager and Product Manager
Samsung Electronics Egypt
01.2015 - 05.2016
Sales Supervisor, Direct Sales
Vodafone Egypt
03.2012 - 12.2014
Senior Sales Executive, Indirect Sales
Vodafone Egypt
04.2007 - 03.2012
Retail Sales Executive
Vodafone Egypt
06.2005 - 04.2007
Assistant Retail Area Manager
Adidas and Timberland
06.2004 - 05.2005
Business Administration -
Faculty of Commerce and Business Administration - Helwan University
09.1998 - 09.2003
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