Hi, I’m
AHMED MAGDY
Abu Dhabi
Summary
Accomplished Director of Operations skilled at driving key performance indicators and sales to achieve the budgeted goals and the company vision with the different departments cooperation.
Overview
8
years of professional experience
2
Languages
Work History
Le patchouliAbu Dhabi
Operations Manager
04.2024 - Current
Job overview
- Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry, and receives the service required to ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return
- Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
- Champion a training culture within the Food and Beverage team to ensure succession planning, and a culture that exceeds the very best the industry has to offer
- Assist the Food & Beverage Director with managing Health & Safety and Food Hygiene, ensuring there is strict compliance with all legislation
- Provide an environment of openness and trust, with constant feedback and performance coaching
- Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect.
Le patchouliAbu Dhabi
Area Operations Manager
02.2021 - 01.2024
Job overview
- Conducted training sessions to educate employees on best practices and procedures, increasing team performance
- Drove revenue increases and team morale by developing and deploying incentivized sales contests
- Exceeded sales forecast figures by 20% through superior customer care
- Approached new tasks and projects with enthusiasm and passion, increasing employee motivation and morale
- Resolved conflicts promptly to promote positive environments for customers
- Conducted audits and risk assessments to achieve regulatory compliance
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
Le PatchouliAbu Dhabi
Restaurant Manager
12.2019 - 02.2021
Il Cafe Di RomaAbu Dhabi
Supervisor
09.2016 - 12.2019
Education
Tanta University
Bachelor Degree
Skills
Sales strategies
Business development and planning
Order processing
Just In Time stock control
Merchandising and display management
Operations coordination
Mentoring and coaching
Key Performance Indicator monitoring
Controlling costs
Product knowledge
Employee management
Personal Information
- Driving license : Available
- Date of Birth: 08/07/90
- Nationality: Egyptian
Timeline
Operations Manager
Le patchouli
04.2024 - Current
Area Operations Manager
Le patchouli
02.2021 - 01.2024
Restaurant Manager
Le Patchouli
12.2019 - 02.2021
Supervisor
Il Cafe Di Roma
09.2016 - 12.2019
Tanta University
Bachelor Degree
6 2014