Ahmed Mahmoud

• Responsible of RAN network capacity and quality objectives with direct impact on CAPEX/OPEX.
• Support all technology domains (Core CS& PS, Data network, Optimization , ?etc.) for Network expansion, redundancy and protection objectives by providing technical assistance regarding network plan & design to ensure adherence to quality parameters & standards.
• Introduce new Network elements for rollout; by providing necessary future proof RAN equipment with optimum architecture in accordance with technology standards roadmap & network expansion demand.
• Maintain RAN network KPIs as CBR, CDR, CSSR, etc. within agreed thresholds for area under accountability.
• Monitor and dimension traffic and signaling links on RAN interfaces as well as processors load.
• Provide & Evaluate technical design solutions for RAN network for 2G/3G/4G technologies and controllers dimensioning in line with the business requirements.
• Understand, plan and engineer different RAN features and solutions following the roadmap.
• Provides technical guidance to RAN Engineering team in regards to network planning / advanced optimization strategies / traffic balancing.
• Generate complete RAN master plan aligned with Group strategy for all assigned projects.
• Manage group of Engineers / consultants under own accountability and provide guidance, development, report work progress and evaluate performance.
• Engage in Budget activities including budget forecast, capitalization, WIP clearance, PO issuance, Acceptance, warehouse audit, ?., etc).
• Project management for different medium and large scale RAN projects (inter ? department), with full accountability on time, cost and quality of deliverables.
• Accountable on the transversal RAN projects across three regional teams covering OEG network footprint.
• Ensure as a PMO for the entire RAN Projects, alignment & synergy with other running projects inside the technology.
• Generates the Management plan for large scale cross departmental Projects.
• OEG SPOC to liaise with Orange group to develop and implement global group strategy for network transformation.
• Assessing and testing different radio sites solutions/controllers hardware and software solutions in cooperation with Skill center team.
• Drive studies and validation to the skill center/ vendor teams for the best solutions that contribute to OEG network strategy & technology evolution.
• Developing new solution in network to customize cost and simplify the network architecture for 4G and 5G future roadmap

• People management of TSO teams
• Manage skills of TSO teams
• Organise and train the team to be able to Troubleshoot, diagnose, and to suggest/perform corrective or preventive maintenance actions on incident and problems reported by customers. Escalate to subsequent support level as needed. Use and provide appropriate CARES and outage documentation, contribute to/review upgrade guides and other procedural documentation.
  Provide pragmatic and effective recovery. Manage and communicate the related risks.
• Provide appropriate follow-up to customers.
• Supply input to and uses the knowledge management tools. And Proactively share knowledge.
• Ensure every trouble identified is adequately documented for tracking purposes and learning opportunities.
• Identify and collaborate with knowledgeable internal resources to understand and resolve technical issues.

• Providing Radio network tools [NPO, OMC-R] level 2 remote support for GSM customers in EMEA
• Travelling for Site intervention to resolve critical blocking issue in projects.

o Pakistan – CMPAK Project
o UAE - Etisalat project

Providing L3 support for O&M products OMC-R, NPO servers, for Customers around the world.

• Radio network tools [NPO, OMC-R] level 2 Support
• Site Interventions to resolve specific problems:
  • SriLanka-TIGO project: supporting swap project (22-DEC-07 to 5-Jan-08)
  • Maldives – Dihraagu project: performing SW replacement (12-Nov-07 to 9-Dec-07)
  • Kenya- CellTel project: Solving OMC-R server problem (28-OCT-07 to 4-Nov-07)
  • Qatar- Qtel project: doing SW replacement (29-May-07 to 16-Jun-07)

• O&M servers [ OMC-R, NPO] Administration& maintenance
• BSS Operation Support
• Integrating new sites to the network
• Follow up with regional and central technical support for abnormalities
• Workstations/ Clients integration for different servers
• OMC-R Team Leader during Asian Games 2006