Ahmed Mahmoud Mohammed

• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and implemented strategies to maximize customer satisfaction.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Facilitated smooth collaboration between departments through clear communication channels.
• Increased profit by streamlining operations.
• Handled staff training initiatives aimed at enhance the workforce to meet dynamic industry demands.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analyzed and reported on key performance metrics to senior management.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Managed approximately 30 to 40 incoming calls, emails and per day from customers, suppliers ,Managers and stockholders '

• Exceed regional sales objectives by coordinating sales team, developing successful strategies, and

servicing accounts to strengthen business relationships.

• Constant and updated search for new projects at the regional level, covering them with workers ,tools and controlling all processes that lead for implementing projects in the shortest time and highest productivity.

• Collaborated with senior executives and stakeholders to evaluate performance in regional area and develop strategies to expand revenue generation.

• Finalized sales contracts with high-value customers.

• Conducted product demonstrations and presentations with potential clients to capture more sales.

• Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth

• Developed and managed budgets to confirm proper use of resources and maximize profitability.

• Managed team of 150 regional sales representatives and consistently achieved high sales targets.

• Led regular meetings with team leaders and front-line staff to convey important operational information and new targets.
• Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
• Served needs of 3000+ customers per day as head of skilled 55 team
• Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
• Maximized team performance by hiring, training and disciplining staff to consistently exceed expectations.
• Enforced organizational rules and incorporated policy changes into departments' day-to-day activities
• Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures
• Continuous cooperation with all departments (marketing, technology, purchasing,accounts ,warehouses ,branches and human resources) to achieve highest level of discipline and benefit for all.
• Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
• Cultivated collaborative, performance-oriented culture to keep team motivated and enthusiastic about achieving shared goals.
• Promoted positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
• Played critical role in talent acquisition, interviewing, selecting, and on boarding new employees to build strong, diverse team of professionals.

• Improved employee engagement rates through open lines communication forums where concerns could be addressed promptly and effectively.
• Established effective communication channels between departments, promoting collaboration and information sharing.
• Optimized workflow processes for increased efficiency, resulting in reduced turnaround times for deliverables.
• Collaborated with stakeholders to develop clear objectives, strategies, timelines, budgets, risk assessments, monitoring plans, evaluations/results reporting frameworks for successful
  implementation of initiatives.
• Developed a comprehensive training program for new hires, resulting in reduced on boarding time and improved job satisfaction.
• Collaborated with 10 department to support projects, identify issues and implement improvement activities.

• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Completed point of sale opening and closing procedures.
• Analyzed store performance trends and created action plans to improve store operations.
• Performed daily store opening and closing duties, ensuring that all store policies were followed.
• Developed and implemented filing system to track and store documents, resulting in improved organization and retrieval of documents.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.