Ahmed Moammer
Loan Officer
Elsheikh Zayed
Summary
Motivated and detail-oriented banking professional with over two years of experience in customer service, sales, and credit management roles. Adept at achieving targets, fostering client relationships, and ensuring operational excellence. Seeking opportunities to leverage my skills and expertise in a dynamic financial environment.
Overview
3
3
years of professional experience
Work History
Credit Department - Loan Officer / Microfinance Sp
Bank Misr
10.2023 - Current
- Analyze credit applications and assess borrower eligibility.
- Prepare loan proposals and ensure compliance with bank regulations.
- Conduct client meetings to evaluate financial needs and provide tailored solutions.
- Conduct offline marketing by visiting small and medium-sized business owners to pitch Bank Misr’s loans, resulting in meeting all quarterly and annual targets.
- Collaborate with cross-functional teams to enhance loan processing efficiency.
Teller
Bank Misr
01.2023 - 10.2023
- Handled cash transactions, deposits, withdrawals, and account management.
- Ensured accuracy in daily balancing and reporting activities.
- Delivered exceptional customer service, addressing inquiries and resolving issues.
- Promoted bank products and services, achieving monthly sales targets.
Customer Service Representative
Bank Misr
01.2022 - 01.2023
- Assisted clients with account opening, updates, and inquiries.
- Delivered personalized solutions to enhance customer satisfaction.
- Identified opportunities for cross-selling banking products.
- Handled complaints and escalations effectively, ensuring client retention.
Direct Sales Representative
Gulf Insurance Group (GIG)
11.2021 - 01.2022
- Promoted and sold insurance products to individual clients.
- Conducted needs analysis to offer tailored insurance solutions.
- Maintained a client database and followed up on renewals.
- Consistently exceeded sales targets.
Education
Bachelor of Commerce - Accounting And Finance
Faculty of Commerce
Suez Canal University 04.2001 -
Skills
- Banking Expertise: Customer service, credit analysis, loan processing, cash handling
- Microfinance Practices: Supporting small and medium enterprises, loan structuring, and evaluation
- Sales and Marketing: Direct sales, cross-selling, offline marketing, and client relationship management
- Technical Skills: Microsoft Office Suite, banking software
- Languages: Fluent in Arabic, conversational English
- Soft Skills: Communication, teamwork, problem-solving, attention to detail
Courses
- Principles of Banking and Finance – Arab Academy for Science and Technology
- Principles of Stock Exchange – IBS Training Academy
- Conversational English – EF Live English
- Currently pursuing Frankfurt SME Course
Timeline
Credit Department - Loan Officer / Microfinance Sp
Bank Misr
10.2023 - Current
Teller
Bank Misr
01.2023 - 10.2023
Customer Service Representative
Bank Misr
01.2022 - 01.2023
Direct Sales Representative
Gulf Insurance Group (GIG)
11.2021 - 01.2022
Bachelor of Commerce - Accounting And Finance
Faculty of Commerce
04.2001 -
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