MicroSoft Office
Ahmed Mohamed
Administrator Section Head
Zagazig,Sharqiya
Summary
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Administration Manager
Abou Rashed Pastry
Zagazig, Al-Sharqia
06.2020 - Current
- Reduced operational costs through effective resource management and waste reduction initiatives.
- Contributed to marketing efforts by showcasing visually appealing desserts on social media platforms, attracting new customers.
- Enhanced customer satisfaction by crafting high-quality pastries and maintaining presentation standards.
- Elevated the overall guest dining experience by consistently delivering top-notch quality products while adhering to tight deadlines.
- Coordinated catering orders for large-scale events, ensuring timely delivery of fresh pastries that exceeded client expectations.
- Developed innovative recipes, keeping up with current trends and meeting diverse customer preferences.
- Implemented strict food safety protocols, maintaining a clean and sanitary working space to uphold health standards.
- Managed inventory control, ensuring adequate supplies for daily operations and reducing waste.
- Improved workflow efficiency by implementing standardized procedures for recipe preparation and equipment use across the team members.
- Collaborated with culinary team members to create cohesive menus that met client expectations for special events.
- Oversaw staff scheduling, balancing workload while controlling labor costs effectively.
- Expanded the variety of available offerings by introducing seasonal or themed dessert options based on market demands.
Sales Representative
Cadbury Egypt Co.
Zagazig, Al-Sharqia
02.2018 - 04.2020
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed and implemented sales strategies to increase profits.
- Trained and mentored new sales representatives.
- Exceeded monthly sales targets and quotas consistently.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Attended industry trade shows to network with potential clients and stay informed about emerging trends in the market.
- Increased territory revenue by identifying opportunities for new business development and account expansion.
Cashier
Alam HyperMarket
Zagazig, Al-Sharqia
09.2015 - 06.2017
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Faculty of Law - Law (Pre-Law)
Zagazig University
Al Sharqiya, Egypt 09.2013 - 06.2017
Skills
Ability to Work Under Pressure
Software
Computer Skills
Languages
Arabic
Native language
English
Intermediate
B1
Timeline
Administration Manager
Abou Rashed Pastry
06.2020 - Current
Sales Representative
Cadbury Egypt Co.
02.2018 - 04.2020
Cashier
Alam HyperMarket
09.2015 - 06.2017
Faculty of Law - Law (Pre-Law)
Zagazig University
09.2013 - 06.2017
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