Ahmed Mohamed Ali Ahmed
Cairo
Summary
Accomplished and resourceful professional with more than 10 years’ experience in BSS/VAS and Mobile Money as consultant for business and technical operations, and project management. Proven track record in handling the software solutions (BSS/VAS/Mobile Money (Fintech)), as well as providing technical and engineering support to the new and existing project in Egypt. Skilled in capturing opportunities, fulfilling technical requirements, managing account, and developing sales pipeline. Adept at assessing client needs and providing consistent services to ensure long-term relationships. Utilise leadership and business skills to create competent teams focusing on continuous improvement. Maintain an outstanding record of achievement leading to accelerate sales growth and improve operational efficiency. Areas of Expertise include: Strategic Planning & Analysis, Pre-sales Management, Project Management, Budgeting & Forecasting, Client Relationship Building, Risk management, Software Solutions (BSS/VAS/Mobile Money (Fintech)), Technical & Engineering Support, Team Building & Leadership.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Intelligent Network Engineer Team Leader
Huawei – MENA regional Office
Intelligent Network Engineer
Huawei – MENA Regional Office
UNIX Systems Administrator
IBM – Outsourcing
Senior Solution Sales Manager
HUAWEI - EGYPT OFFICE
01.2012 - Current
- Identify and capture all sales opportunities by executing strategic plans and take appropriate initiative to ensure achievement of target sales
- Support technical sales team and customers in establishing and closing business opportunities, also render expertise towards management of pre-sales for BSS/VAS and Mobile Money (Fintech) project in Egypt Office
- Guide and encourage back office sales team to timely complete assigned tasks and finalise the required solution
- Liaise with telecom Egypt office to handle the software solutions (BSS/VAS/Mobile Money (Fintech)) and assure delivery of excellent services
- Key Accomplishments:
- Guaranteed smooth running of new and existing projects by carrying technical and engineering support
- Fostered professional relationships with customers, which aided in increasing sales and revenue
- Conducted research and carried out market analyses to determine customer’s pain points and challenges
- Managed bidding project through estimating profitability and clarified technical requirements to customer
Carrier Software Managed Service Senior Expert
HUAWEI - NORTHERN AFRICA SUBREGIONAL OFFICE
01.2011 - 01.2012
- Designed, developed, and introduced HW MS for Mauritel Company in Mauritania
- Analysed current market trends and formulated the forecast for new MS projects within region, also generated detailed report on the status of each project
- Utilised excellent communication skills, while negotiating new MS contract with ZAIN Sudan South
- Key Accomplishments:
- Devised and implemented strategies to finish established KPIs and achieve desired goals/targets
- Negotiate with customer about the proposal and contract terms
- Deliver the scope for MS with customer
Carrier Software Customer Support Manager
HUAWEI - NORTHERN AFRICA SUBREGIONAL OFFICE
01.2009 - 01.2011
- Overcome significant challenges associated with business and retained KPI of service support department, including quality inspection, network incident, and maintenance contract
- Produced biweekly/monthly report on KPI status of the region and organised meeting with Key maintenance leader to discuss progress and issues
- Participated in the provision of OCS Syriatel Syria upgrade version and migration, as well as delivery of OCS Wana morocco
- Key Accomplishments:
- Streamlined various project functions by arranging and utilising resources, as well as aided project management team in maintaining operational efficiency
- Employed best practices to attain set KPIs and overcome technical challenges for seamless working
- Acted as a project manager for MENA MTN SRS (seamless roaming solution) project located in Cyprus, oversaw all operations, and contributed efforts to ensure attainment of optimal results
Intelligent Network Engineer Team Leader
HUAWEI – NORTHERN AFRICA SUBREGIONAL OFFICE
01.2008 - 12.2008
- Identified and recruited six new potential staff members for Arabic TAC and improved skills through intelligent network training
- Planned and structured processes to guarantee timely delivery for MTN OCS project in Sudan
- Key Accomplishments:
- Led, directed, and controlled network engineers’ team, monitored daily functions, and provided constructive feedback to enhance performance
- Evaluated and assessed project execution plan and suggested changes as per requirements
- Competently delivered technical support for implementation of new OCS Syriatel project in Syria
Education
Master Business Administration - undefined
Arab Academy for Science, Technology and Maritime Transport
01.2022 - 05.2022
Bachelor degree of Engineering - Telecommunication and Electronics Department
Cairo University
01.2001 - 05.2001
Skills
Strategic Planning & Analysis
Timeline
Master Business Administration - undefined
Arab Academy for Science, Technology and Maritime Transport
01.2022 - 05.2022
Senior Solution Sales Manager
HUAWEI - EGYPT OFFICE
01.2012 - Current
Carrier Software Managed Service Senior Expert
HUAWEI - NORTHERN AFRICA SUBREGIONAL OFFICE
01.2011 - 01.2012
Carrier Software Customer Support Manager
HUAWEI - NORTHERN AFRICA SUBREGIONAL OFFICE
01.2009 - 01.2011
Intelligent Network Engineer Team Leader
HUAWEI – NORTHERN AFRICA SUBREGIONAL OFFICE
01.2008 - 12.2008
Bachelor degree of Engineering - Telecommunication and Electronics Department
Cairo University
01.2001 - 05.2001
Intelligent Network Engineer Team Leader
Huawei – MENA regional Office
Intelligent Network Engineer
Huawei – MENA Regional Office
UNIX Systems Administrator
IBM – Outsourcing
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