Ahmed Mohamed Hamada

• Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
• Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
• Handled sensitive information with professionalism and discretion.
• Experienced Sabre Agent with expertise in international bookings, involuntary changes, refunds, and ticket reissuance
• Hotel Bookings

•Use promotional techniques and prepare promotional materials to sell itinerary tour packages.

•Maintain statistical and financial records .

•Cooperate with clients to determine their needs and advise them appropriate destination and travel dates.

•Deal with occurring travel problems, complaints or refunds •Enter data into our software and maintain client files.

• Ensure the accuracy and completeness of travel policies and process documentation.
• Develop and implement corporate travel policies.
• Negotiate contracts or rates with travel service providers.
• Provide advice on travel documents, insurance, import/export regulations etc.
• Deal with occurring travel problems, complaints or refunds.
• Enter data into our software and maintain T&E records.
• 6 Months

• Deal with occurring travel problems complaints or refunds.
• Modify reservations based on client needs.
• Amadeus Expert User
• 2 Years

• Generating Leads
• Meeting or Exceeding sales goals.
• Closing deals and submitting sales contracts
• 1 Year

• Plan details for travel including transportations, accommodations, and airlines.
• Work with clients to determine their traveling needs
• 6 Months

• Make arrangements for tours, including but not limited to tourist attractions, transport, accommodation, and car rentals.
• 1 Year

• Interview and listen to clients to identify their needs and provide solutions effective in addressing their problems.
• Troubleshoot software and hardware components to identify and resolve issues related to network malfunction or poor internet connectivity
• 6 months

• Ability to deal with different types of customers.
• Explore new elements, Adobe Photoshop Mastery to create and edit photographs, create new designs along with Photo capturing skills.
• 1 year