Ahmed Mohamed Samir Mustafa
Senior Manager
6th Of October City,GZ
Summary
Seeking a challenging and interesting career where I can leverage my academic background, enhance interpersonal skills, and develop my career. Forward-thinking Senior Manager skilled at managing teams of 20 employees with 20 direct reports to accomplish objectives. Ability to impart clear vision that guides cohesive, high-performing teams. Specialize in planning, implementing, and overseeing key improvements to drive business growth and efficiency. History of cultivating open culture that encourages free exchange of information. Currently pursuing new professional challenges with growth-oriented company. Strong leader and problem-solver dedicated to streamlining operations, decreasing costs, and promoting organizational efficiency. Independent decision-making skills and sound judgment positively impact company success. Excellent customer relations aptitude and relationship-building skills, along with ability to motivate and lead teams effectively. Enhance employee engagement and boost performance through training, monitoring, and morale-building abilities. Resourceful mindset for coordinating and monitoring operations across various departments. Commitment to maintaining quality of services and products, making me an effective leader and problem-solver focused on organizational efficiency.
Overview
20
20
years of professional experience
Work History
Senior Manager ( B2B Sales Across all segments )
Raya Trade
01.2022 - Current
- Recruiting for expanding an existing team to cover all the B2B segments
- Leading this team to Hunt all B2B Non existing Accounts and Handling the existing accounts, build a long term relationship depending on fulfillment of all the customer needs, consult/advise for all the current portfolio to ensure win - win relationship and creation of a pipe line through our on the shelf products and close deals
- Develop strategy, tactics, sales plans and profit targets
- Identify business opportunities in target markets through a detailed market sizing that includes all data about the targeted accounts
- Increase market share in existing markets and maximize new business development opportunities
- Responsible for profit and loss while achieving targets for revenue, profitability and sales growth
- Develop relationships with customers and play a vital role in negotiations of major Deals
- Develop and execute annual budget, including but not limited to expense and capital budgeting, planning, inventory (asset & product), cost controls, revenue and productivity objectives, and operational execution
- Responsible for clear, focused leadership to further reduce the barriers to delivering competitive advantage
- Creating value added services for the real estate sector that will produce more revenues and profits and to be a differentiator from the competitors
- Creating a channel that will penetrate All B2B accounts
- Ensuring that the team is educating the customers of All Raya's product portfolio (Home appliances, ACs and IT products)
- Translate market trends and customer needs into actionable goals that create competitive advantage
- Define the value proposition to the market, customers and industry including service, price and product platform strategies
- Ensure that reporting systems are fully implemented by the sales force and reports are provided to the top management on time
- Communicate the plans and goals to direct reports
Enterprise sales Manager ( Real state Segment )
Raya Trade
01.2021 - 01.2022
- Recruiting a new team with a job description of hunting all large Non existing accounts (Developers and contractors)
- Leading this team to Hunt all Developers and Contractors Non existing Accounts, build a long term relationship depending on fulfillment of all the customer needs, consult/advise for all the current portfolio to ensure win - win relationship and creation of a pipe line through our on the shelf products and close deals
- Develop strategy, tactics, sales plans and profit targets
- Identify business opportunities in target markets through a detailed market sizing that includes all data about the targeted accounts
- Increase market share in existing markets and maximize new business development opportunities
- Responsible for profit and loss while achieving targets for revenue, profitability and sales growth
- Develop relationships with customers and play a vital role in negotiations of major Deals
- Develop and execute annual budget, including but not limited to expense and capital budgeting, planning, inventory (asset & product), cost controls, revenue and productivity objectives, and operational execution
- Responsible for clear, focused leadership to further reduce the barriers to delivering competitive advantage
- Creating value added services for the real estate sector that will produce more revenues and profits and to be a differentiator from the competitors
- Creating a channel that will penetrate the Gated communities
- Ensuring that the team is educating the customers of All Raya's product portfolio (Home appliances, ACs and IT products)
- Translate market trends and customer needs into actionable goals that create competitive advantage
- Define the value proposition to the market, customers and industry including service, price and product platform strategies
- Ensure that reporting systems are fully implemented by the sales force and reports are provided to the top management on time
- Communicate the plans and goals to direct reports
IT Distribution sales Manager
Raya Trade
01.2019 - 01.2021
- Lead and motivate sales team to ensure a continually high standard of performance and high level of morale to meet the company's goals
- Develop strategy, tactics, sales plans and profit targets for IT Sales Distribution
- Identify business opportunities in target markets
- Increase market share in existing markets and maximize new business development opportunities
- Responsible for IT Sales Distribution profit and loss while achieving targets for revenue, profitability and sales growth
- Develop relationships with distributor partners and plays a vital role in negotiations of major contracts
- Develops and executes IT Sales Distribution annual budget, including but not limited to expense and capital budgeting, planning, inventory (asset & product), cost controls, revenue and productivity objectives, and operational execution
- Responsible for clear, focused leadership to further reduce the barriers to delivering competitive advantage
- Translate market trends and customer needs into actionable goals that create competitive advantage
- Define the value proposition to the market, customers and industry including service, price and product platform strategies
- Set pricing strategies for the IT Sales distribution channel, monitor pricing and profitability in collaboration with product line managers
- Ensure that reporting systems are fully implemented by the sales force and reports are provided to the top management on time
- Communicate the plans and goals to direct reports
- Performs other related duties
Enterprise sales Manager ( Hunting team )
Etisalat Masr
01.2017 - 12.2018
- Recruiting a new team with a job description of hunting all large Non existing accounts
- Leading this team to Hunt all Large Industrial, retail and trading Non existing Accounts, build a long term relationship depending on fulfillment of all the customer needs, consult/advise for all the current services to ensure win - win relationship and creation of a pipe line through our on the shelf and tailored products and close deals
- Ensuring that the team is delivering end to end telecommunication services including GSM services (voice & data), ISP (connectivity, internet, VPN, hosting & clouds) and NON Traditional Services (HR services, ERP, E Health, E Learning & call center seats)
- Ensuring signing min
- 2 years' contract with all new accounts to reserve market share & revenue
- Ensuring that the team is providing all the accounts with fully integrated end to end solution covering connectivity, hosting, cloud and software with one focal point of contact
- Set Segments sales targets and implement means to achieve them, Participate in the planning cycle with my sales team
- Develop and produce monthly performance updates on products, KPI monitoring and development and provide analysis on markets
- Supervise and monitoring team in terms of daily activity, monthly plan, forecasting, requirements, action plan, tasks and strictly monitoring the target (quota)
- Prepare weekly Trade Review of Handled segment activity, results, plan and forecast
- Coordinate between all sales related departments (marketing, customer care, operations, account management and collection) in order to achieve our target
Corporate Sales senior Supervisor
Etisalat Masr
01.2016 - 01.2017
- Leading a team responsible for all Etisalat Existing Oil and gas and FMCG Large accounts and ensuring WOW customer satisfaction, build a long term relationship depending on fulfillment of all the customer needs, consult/advise for all the current services to ensure win - win relationship and creation needs based on Etisalat current & pipeline services
- Set Segments sales targets and implement means to achieve them, Participate in the planning cycle with my sales team
- Develop and produce monthly performance updates on products, KPI monitoring and development and provide analysis on markets
- Supervise and monitoring team in terms of daily activity, monthly plan, forecasting, requirements, action plan, tasks and strictly monitoring the target (quota)
- Prepare weekly Trade Review of Handled segment activity, results, plan and forecast
- Coordinate between all sales related departments (marketing, customer care, operations, account management and collection) in order to achieve our target
- Ensuring that the team is delivering end to end telecommunication services including GSM services (voice & data), ISP (connectivity, internet, VPN, hosting & clouds) and NON Traditional Services (HR services, ERP, E Health, E Learning & call center seats)
- Ensuring signing min
- 2 years' contract Oil and Gas accounts to reserve market share & revenue
- Ensuring that the team is providing the Oil and Gas accounts with fully integrated end to end solution covering connectivity, hosting, cloud and software with one focal point of contact
- Ensuring that the team is focusing on growing and developing existing clients, together with generating new business
- Develop and manage sales funnel to analyze and manage activity and provide accurate and detailed forecasts of identified and proposed opportunities
- Develops, implements, and manages actions to cross-sell and up-sell services to existing customers earn additional business
- Set strategies with the team for protecting accounts and penetrating accounts held by competitors
Corporate Sales Supervisor
Etisalat Masr
01.2015 - 01.2016
- Leading a team responsible for all Etisalat Oil and gas accounts and ensuring WOW customer satisfaction, build a long term relationship depending on fulfillment of all the customer needs, consult/advise for all the current services to ensure win - win relationship and creation needs based on Etisalat current & pipeline services
- Set Segments sales targets and implement means to achieve them, Participate in the planning cycle with my sales team
- Develop and produce monthly performance updates on products, KPI monitoring and development and provide analysis on markets
- Supervise and monitoring team in terms of daily activity, monthly plan, forecasting, requirements, action plan, tasks and strictly monitoring the target (quota)
- Prepare weekly Trade Review of Handled segment activity, results, plan and forecast
- Coordinate between all sales related departments (marketing, customer care, operations, account management and collection) in order to achieve our target
- Ensuring that the team is delivering end to end telecommunication services including GSM services (voice & data), ISP (connectivity, internet, VPN, hosting & clouds) and NON Traditional Services (HR services, ERP, E Health, E Learning & call center seats)
- Ensuring signing min
- 2 years' contract Oil and Gas accounts to reserve market share & revenue
- Ensuring that the team is providing the Oil and Gas accounts with fully integrated end to end solution covering connectivity, hosting, cloud and software with one focal point of contact
- Ensuring that the team is focusing on growing and developing existing clients, together with generating new business
- Develop and manage sales funnel to analyze and manage activity and provide accurate and detailed forecasts of identified and proposed opportunities
- Develops, implements, and manages actions to cross-sell and up-sell services to existing customers earn additional business
- Set strategies with the team for protecting accounts and penetrating accounts held by competitors
Corporate Sales Supervisor
Etisalat Masr
03.2012 - 01.2015
- Leading a team responsible for Hunting Large FMCG and Industrial construction Non existing Account, build a long term relationship depending on fulfillment of all the customer needs, consult/advise for all the current services to ensure win - win relationship and creation of a pipe line through our on the shelf and tailored products and close deals
- Set Segments sales targets and implement means to achieve them, Participate in the planning cycle with my sales team
- Develop and produce monthly performance updates on products, KPI monitoring and development and provide analysis on markets
- Supervise and monitoring team in terms of daily activity, monthly plan, forecasting, requirements, action plan, tasks and strictly monitoring the target(quota)
- Prepare weekly Trade Review of Handled segment activity, results, plan and forecast
- Coordinate between all sales related departments (marketing, customer care, operations, account management and collection) in order to achieve our target
Senior Corporate Sales Executive
Etisalat Masr
06.2010 - 03.2012
- Increase ET market share in the assigned segment
- Reporting
- Establish superior brand image in the corporate market
- Ensure the quality of business gained
Corporate Sales Executive
Etisalat Masr
06.2008 - 06.2010
- Segment and Sub-Segment Planning and Development
- Achieve 100% of the total monthly target to ensure building and developing the corporate customer base
- Establish superior brand image in the corp
- Market
- Ensure the quality of the business gained
Account Manager
Xerox
01.2006 - 06.2008
- Company Overview: High tech trading Xerox authorized consigner
- Generate, and prospect new market potentials, and opportunities
- Set new market plans to match the market requirements
- Expand our market shares in terms of machines and supplies
- Participate in setting the prices and actions in order to achieve the maximum potentials
- Set plans to hit the gray markets, and responsible for sales policy for each account as a translation of the company policy
- Supervise and training a team of Junior Account Executives, to leverage their Capabilities and skills, both technically and practically
- Influence the decision making process with related departments like Finance and Products Managers (PM) to ensure strategic investments/budgets
- Develop and define Sales strategy, business plan and strategic (pricing) Scenario's with PM into the market segment
- Influence customer specifications by introducing Xerox solutions and products specifications that meet the customer needs and to be in favor of Xerox
- Monitor competitors; analyzing market information for proposals to meet the market prices level/customer budget and to be in line with corporate benefits
- High tech trading Xerox authorized consigner
Senior Sales
Xerox
03.2005 - 12.2006
- Company Overview: High tech trading Xerox authorized consigner
- Mediate between customers and the company in case of problems' occurrence
- Research on the customers needs and try to satisfy them through the company's products
- Provide the company with feedback from sales contacts, including daily planner, accurate
- Forecast future sales and competitive actions on territory
- Provide customer care in accordance with the commercial OPS
- Requirements
- Conform to company policies
- Find and create new business within each account by composing an aggressive, coherent strategy, balanced on the many different factors (Political, financial, economical, and technical, competitor/customer scene)
- High tech trading Xerox authorized consigner
Education
BSc of commerce - accounting
Cairo University
01.2004
Secondary - undefined
Dar El Tarbiah Language School
01.2000
Skills
- Knowledge of MS Word, Excel, PowerPoint, Data (MS Office 97-2000-XP)
- Knowledge of Windows 98-2000-XP
- Usage of internet to compile and conduct researches and communication
- Excellent Communication skills
- Excellent leading Skills
- Consistently meeting deadlines
- Team player
- Ability to self-train and to work independently
- Entertain a good relationship with colleagues, managers and internal customers
- Speaking, listening and writing effectively
- Expressing ideas and providing appropriate feedback
- Facilitating group discussions
- Negotiating with people and persuasion
- Developing rapport & providing support for others
- Reporting oversight
- Business performance management
- Innovation management
- Troubleshooting and problem resolution
- Material processing
- Cross-functional team leadership
- Operations planning
- Cross-functional communication
- Documentation and reporting
- Operations management
- Corporate communications
- Data analytics
- Logistics operations management
Personal Information
- Date of Birth: 11/24/82
- Nationality: Egyptian
- Marital Status: Single
Militaryservice
Exempted
Hobbies and Interests
- Traveling
- Swimming
- Diving
- Listening to music
- Working on various projects & researches
Training
- Value for Money (Xerox Training Center)
- Buyer's Focus Selling Skills (Xerox Training Center)
- Selling for success (Xerox Training Center)
- Key Accounts Management (Xerox Training Center)
- Spin selling (Logic Training Center)
- Presentation and communication skills
- Performance management
- Strategic Selling
- Planning & Executing
- Leadership
- The Choice
- Lead
- Coach them... Don't Catch them
- WOW Customer Experience
- The 7 Habits of Highly Effective People
- Advanced Spin Selling
- Emotional Intelligence
- Managing Change - Wall Breakers
- CELEMI Enterprise
- MDP (Senior Managers Development Plan)
Timeline
Senior Manager ( B2B Sales Across all segments )
Raya Trade
01.2022 - Current
Enterprise sales Manager ( Real state Segment )
Raya Trade
01.2021 - 01.2022
IT Distribution sales Manager
Raya Trade
01.2019 - 01.2021
Enterprise sales Manager ( Hunting team )
Etisalat Masr
01.2017 - 12.2018
Corporate Sales senior Supervisor
Etisalat Masr
01.2016 - 01.2017
Corporate Sales Supervisor
Etisalat Masr
01.2015 - 01.2016
Corporate Sales Supervisor
Etisalat Masr
03.2012 - 01.2015
Senior Corporate Sales Executive
Etisalat Masr
06.2010 - 03.2012
Corporate Sales Executive
Etisalat Masr
06.2008 - 06.2010
Account Manager
Xerox
01.2006 - 06.2008
Senior Sales
Xerox
03.2005 - 12.2006
Secondary - undefined
Dar El Tarbiah Language School
BSc of commerce - accounting
Cairo University
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