Ahmed Mohiy Elden
El-zatoun, Cairo
Summary
I am looking for position in my field that enables me to develop and enhance my experience and become an active patrician in the organization success
Overview
2
2
Languages
3
3
Certifications
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Business Operation Electronic Payment
Banque du caire
08.2019 - Current
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Handling all inquiries and complaints
- Monitoring services performance with all parties
- Analysis and preparing internal service
- Analysis and reporting external reports on the service (CBE & Master card)
Call Center Agent
Attijary Wafa Bank of Egypt
02.2019 - 08.2020
- Receive calls from customers
- Good knowledge about debit and credit transactions
- Problems solving
- Good knowledge about banking sectors
Education
Faculty Of Commerce, English Section
Banha Universiry 09.2013 - 07.2017
Skills
Microsoft excel
Certification
Trainee at Industrial development and workers Bank of Egypt
Timeline
Business Operation Electronic Payment
Banque du caire
08.2019 - Current
Call Center Agent
Attijary Wafa Bank of Egypt
02.2019 - 08.2020
Faculty Of Commerce, English Section
09.2013 - 07.2017