Ahmed Mohiy Elden
El-zatoun, Cairo
Summary
I am looking for position in my field that enables me to develop and enhance my experience and become an active patrician in the organization success
Overview
2
2
Languages
3
3
Certifications
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Business Operation Electronic Payment
Banque du caire
08.2019 - Current
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Handling all inquiries and complaints
- Monitoring services performance with all parties
- Analysis and preparing internal service
- Analysis and reporting external reports on the service (CBE & Master card)
Call Center Agent
Attijary Wafa Bank of Egypt
02.2019 - 08.2020
- Receive calls from customers
- Good knowledge about debit and credit transactions
- Problems solving
- Good knowledge about banking sectors
Education
Faculty Of Commerce, English Section
Banha Universiry 09.2013 - 07.2017
Skills
Microsoft excel
Microsoft word
Microsoft powerpiont
Communication skills
Team player
Microsoft outlook
Certification
Trainee at Industrial development and workers Bank of Egypt
Timeline
Business Operation Electronic Payment
Banque du caire
08.2019 - Current
Call Center Agent
Attijary Wafa Bank of Egypt
02.2019 - 08.2020
Faculty Of Commerce, English Section
09.2013 - 07.2017