Ahmed Mohsen
Shift Operations Manager APM Terminals
Cairo,Madinty
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Shift Operations Manager
APM Terminals
01.2023 - Current
- Directly supervised multiple teams simultaneously while maintaining high level of quality and productivity.
- Oversaw recruitment efforts for shift personnel, selecting qualified candidates who contributed positively to team dynamic.
- Optimized shift scheduling by implementing efficient resource allocation, reducing overtime costs.
- Led safety initiatives, resulting in improved workplace conditions and reduced incidents of work-related injuries.
- Implemented cost-saving measures by identifying areas of inefficiency and recommending process improvements.
- Collaborated with other operations managers to share best practices and drive continuous improvement across organization.
- Increased customer satisfaction through timely resolution of complaints and consistent delivery of high-quality products or services.
- Reduced downtime during equipment maintenance by implementing a proactive preventive maintenance schedule.
- Coordinated emergency response plans, ensuring swift action during crisis situations and minimizing potential impact on operations.
- Managed budgets effectively, staying within allocated resources while meeting operational requirements.
- Promoted culture of open communication within team, fostering trust and collaboration among team members committed to achieving common goals together.
- Conducted regular audits of operational processes for compliance with company policies and industry regulations, mitigating potential risks to business.
- Spearheaded cross-functional collaboration for better communication between departments, resulting in increased operational effectiveness.
- Enhanced team productivity by providing regular coaching and constructive feedback to employees.
- Facilitated employee training programs, leading to a more skilled and knowledgeable workforce.
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Streamlined daily operations with introduction of standardized procedures, improving overall efficiency.
- Implemented lean manufacturing principles into production lines which led to increase in output efficiency.
Operations Shift Superintendent
Suez Canal Container Terminal (SCCT)
Port Said, PTS
01.2016 - 12.2022
- Supervision of all elements of execution and team leader of shift supervisors
- Ensure that safe working environment is in place
- Ensure achieving Agreed target productivity with zero accidents
- Ensure that satisfactory level of staff discipline is maintained
- Ensure that high motivation level for operation staff is maintained
- Ensure that Container Handling Equipment is running in optimal mode.
acting as Operations shift manager
Suez Canal Container Terminal (SCCT)
01.2020 - 01.2022
- Ensure that safe, accident tree working environment is in place
- Ensure achieving the agreed target productivity for vessel and gate operations
- Ensure targets achieved with optimum efficiency, focusing on cost savings
- Ensure that high motivation level for operation Staff is maintained
- Effectively communicate the terminals vision and needs to all of the team
- Assign responsibility to each department and or individual
- Resources management (Staff and Equipment)
- Achieved the top SCCT record ever during shift 5683 moves / 36.42 GMPH.
STA operations shift manager
Morocco APMT Tangier TM2 automation terminal
01.2019 - 01.2020
- Short term assignment in Morocco APM Terminal tangier TM2 automation terminal for 6 months to support terminal start up and go live.
Operations supervisor (vessel & yard)
Suez Canal Container Terminal (SCCT)
01.2011 - 01.2016
- Supervise the RTG/RS/EH Operators as a team leader
- Monitor all of the yard activities and solve/report any operational issues during the shift (Yard Operation Consolidation)
- Check the operator attendance and handle any rotation issues
- Liaise with the Engineering department regarding sending and receiving the Equipment
- Report the defected equipment to the shift Superintendent and the Engineering Department, updating IFS as required
- Ensure that Safe working environment is in place at all times
- Ensure achieving the agreed target productivity with zero accident
- Ensure that satisfactory level of staff discipline is maintained
- Ensure that all the container handling equipment are being efficiently utilized to maximize vessel productivity and/or yard consolidation requirements
- Supervise the D&W and QC operators as a team leader
- Berth and sail the vessel safety, smoothly and according to schedules
- Ensure that a safe working environment is in place at all times
- Ensure achieving the agreed target productivity with zero accidents
- Closely monitor the vessel operation and solve/report all the operational problems
- Ensure that a satisfactory level of staff discipline is maintained
- Ensure that tractor units are being correctly utilized to maximize vessel productivity and efficiency.
Deck and wharf controller
Suez Canal Container Terminal (SCCT)
9 2005 - 1 2011
- Responsible for both position as Deck Forman and As Wharf Forman
- Wharf Forman ensure that containers arrive under crane in correct loading sequence and the final loading position is confirmed by The Hand Field and the correct discharged container is confirmed as discharged to the Truck Trailer
- Deck Forman ensure that containers are loaded/discharged to/from vessels as per the loading/discharge plan
- Ensure that safe working environment is in place (Vessel / Quay Side)
- Ensure that 100% data quality is in place
- Ensure achieving the Agreed target productivity with Zero Accident.
Education
Bachelor of Science - Management Information Systems
High Institute of Management And Computer
Egypt 08.2001 - 07.2005
Skills
- Standard Operating Procedures
Time Management
Delegation
Team Leadership
Task Prioritization
Multitasking Abilities
Problem-solving abilities
Performance Improvement
Data Analysis
KPI Tracking
Staff Motivation
Operations Management
Documentation And Reporting
Process Improvements
Staff Training and Onboarding
Team Development
Effective Leadership
Standard Operating Procedures
Navis N4 Operating System Super user
Timeline
Shift Operations Manager
APM Terminals
01.2023 - Current
acting as Operations shift manager
Suez Canal Container Terminal (SCCT)
01.2020 - 01.2022
STA operations shift manager
Morocco APMT Tangier TM2 automation terminal
01.2019 - 01.2020
Operations Shift Superintendent
Suez Canal Container Terminal (SCCT)
01.2016 - 12.2022
Operations supervisor (vessel & yard)
Suez Canal Container Terminal (SCCT)
01.2011 - 01.2016
Bachelor of Science - Management Information Systems
High Institute of Management And Computer
08.2001 - 07.2005
Deck and wharf controller
Suez Canal Container Terminal (SCCT)
9 2005 - 1 2011
Similar Profiles
Sachin C ParabSachin C Parab
AGM Operations at APM Terminals Mumbai, Gateway Terminals India Pvt LtdAGM Operations at APM Terminals Mumbai, Gateway Terminals India Pvt Ltd
Chukwuka W. UkuteChukwuka W. Ukute
Dynamic Vessel Planner at APM TERMINALS NIGERIA LTD (MAERSK GROUP)Dynamic Vessel Planner at APM TERMINALS NIGERIA LTD (MAERSK GROUP)
Mansi GadgilMansi Gadgil
Senior Advisor at APM Terminals, MaerskSenior Advisor at APM Terminals, Maersk
Dany-kevin Djemba NsaloDany-kevin Djemba Nsalo
Warehouse Assistant at APM TerminalsWarehouse Assistant at APM Terminals
Banan ElgadwyBanan Elgadwy
HR Manager at Plp Consultancy RealestateHR Manager at Plp Consultancy Realestate