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Ahmed Mostafa
Quality Control Manager
Cairo,C
Summary
Accomplished Quality Control Manager with a proven track record at my career, enhancing product quality by implementing rigorous inspection procedures and fostering a culture of continuous improvement. Expert in Quality Management Systems and adept at employee supervision, I significantly reduced production defects and streamlined processes, leading to increased efficiency and customer satisfaction. Skilled in preparing comprehensive quality control reports, including origins of defects and shift production. Committed to efficiently inspecting all products for safety and quality issues to enhance customer experience. Proficient in Saab and Oracle
paired with first-rate organizational and time management abilities.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Quality Control Manager
Upper Egypt For Food Industry (UEFFI)
03.2024 - Current
- Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
- Reduced production defects by closely monitoring manufacturing processes and providing timely feedback to production teams.
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
- Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
- Conducted regular audits of production facilities, ensuring compliance with industry standards and regulations.
- Developed comprehensive training programs for new quality control team members, ensuring consistent performance across the board.
- Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
- Maintained an up-to-date knowledge of industry innovations and advancements, ensuring the Quality Control department remained at the cutting edge of best practices.
- Implemented data-driven decision-making strategies, enabling more accurate identification of trends and areas for improvement.
- Reported production malfunctions to managers and production supervisors.
- Managed supplier relationships to ensure high-quality raw materials were consistently used in production processes.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Consistently maintained detailed records of all quality control activities for easy reference during audits or process evaluations.
- Streamlined quality control processes, resulting in increased efficiency and reduced costs.
- Initiated corrective actions when necessary, addressing product or process issues promptly to minimize impact on operations.
- Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
- Coordinated with other departments to establish preventive maintenance schedules for equipment, reducing downtime due to unexpected failures or malfunctions.
- Enhanced product quality by implementing rigorous inspection procedures and standardized testing protocols.
- Played an instrumental role in achieving BRC certification by diligently adhering to all required industry standards and best practices.
- Monitored staff organization and suggested improvements to daily functionality.
- Recorded, analyzed, and distributed statistical information.
- Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement
- Updated quality control standards, methods, and procedures to meet compliance requirements
- Conducted audit inspections and independent checks to verify parts and materials
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production
Quality Control Supervisor
ICAPP - Americana Group - Egypt
01.2012 - 03.2024
- Coordinated disposal of discrepant materials unsuitable for rework or recycling.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Provided detailed reports on quality metrics, enabling management to make informed decisions regarding process improvements.
- Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Identified areas of improvement, implementing necessary changes to enhance overall product quality.
- Reviewed raw material specifications for alignment with company requirements, reducing instances of non-conformance in finished products.
- Advocated for a culture of continuous improvement within the organization by sharing best practices and promoting open dialogue among team members about potential enhancements to current workflows.
- Mentored new hires in company policies and procedures, ensuring rapid integration into the quality control team.
- Implemented corrective actions in response to identified deficiencies, preventing recurring issues and maintaining high-quality standards.
- Analyzed root causes of defects by conducting thorough investigations into each issue reported by customers or during internal inspections.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
- Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Monitored ongoing performance of equipment, scheduling maintenance as needed to prevent downtime or reduced productivity.
- Improved supplier relationships through consistent communication and feedback on product specifications.
- Managed a diverse team of quality control technicians, fostering collaboration and open communication.
- Reduced customer complaints with thorough testing and prompt resolution of identified issues.
- Oversaw loading and unloading of packages in warehouse.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Quality Control Inspector
Al-Jabri For Pastry And Baked
06.2009 - 10.2011
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Developed and implemented inspection processes to define criteria and quality control measures.
- Monitored inventory levels to restock materials and maintain consistent supply.
- Resolved customer complaints by investigating problems and developing solutions.
- Lead design production reports.
- Prepare the factory for quality certified certificates.
Quality Control Inspector
President Cheese
06.2008 - 06.2009
- Inspected incoming and outgoing materials for accuracy and quality.
- Continue to load export vehicles domestic distribution (product quality loaded - cooling degrees).
- Occupational Safety and Health Department official.
- Inspected incoming and outgoing materials for accuracy and quality
- Communicated with production team members about quality issues
Quality Control Inspector
Bake Land
08.2007 - 06.2008
- Follow-up to the daily operations of the factory production.
- Application Hygiene system.
- Worked in Company lab and conduct chemical and microbiological analysis.
Education
Bachelor's In Food Science And Technology - Food Sciences And Technology
Faculty of Agriculture, AL-Azhar University
Cairo, Egypt 10.2003 - 06.2007
Skills
Quality Management Systems
Operation Monitoring
Documentation Control
Corrective Actions
Preventive Actions
Auditing Techniques
Problem-Solving
Employee Training
Employee Supervision
Multitasking Abilities
Product Inspections
Certification
ISO9001,HACCP Training - Bake-land
Interests
Football
Timeline
Quality Control Manager
Upper Egypt For Food Industry (UEFFI)
03.2024 - Current
Quality Control Supervisor
ICAPP - Americana Group - Egypt
01.2012 - 03.2024
Quality Control Inspector
Al-Jabri For Pastry And Baked
06.2009 - 10.2011
Quality Control Inspector
President Cheese
06.2008 - 06.2009
Quality Control Inspector
Bake Land
08.2007 - 06.2008
Bachelor's In Food Science And Technology - Food Sciences And Technology
Faculty of Agriculture, AL-Azhar University
10.2003 - 06.2007