Ahmed Naguib Sliem Bakry
Noon in minutes AE - Q-commerce platform
Al Ain,UAE
2
Languages
1
Certification
18
years of professional experience
Accomplished professional specialising in process improvement and operations management. Enhanced warehousing efficiency and led project planning initiatives while driving team performance. Skilled in Microsoft Office, Windows Server administration, and VMware virtualisation, with expertise in data protection using Symantec Backup Exec and delivering end-user support in Windows environments.
Work history
Area Manager “ Dark Stores ”
1 Year 5 Months- Led store-level operations to align with enhanced fulfilment strategies and delivery standards.
- Maintained service quality and operational consistency across multiple dark-stores, enhancing customer satisfaction.
- Led team efforts to refresh fulfilment plans and coordinate dark-store execution.
- Transitioned daily coverage from central warehouse optimisation to Abu Dhabi dark-store supervision.
- Coordinated with warehouse and last-mile teams, ensuring accurate stock levels and minimising discrepancies.
- Worked with store teams to streamline inventory flow and improve delivery efficiency.
- Monitored KPIs including order processing time, delivery success rate, inventory turnover.
- Ranked supervisors across UAE, achieving 3rd highest overall rating to foster competitive performance.
- Completed performance evaluations and delivered training to drive accountability culture.
- Supported rollout of new fulfilment strategies aligned with central logistics enhancements.
- Acted as communication bridge between central management goals and store-level teams.
- Planned and delivered improvements through review and completion of actions.
Supervisor “ Dark Stores ”
6 Months- Led fulfillment planning for dark stores and warehouse teams concurrently.
- Ranked 3rd among supervisors across UAE, highlighting leadership and operational excellence.
- Led store-level operations aligned with newly enhanced fulfilment strategies and delivery standards.
- Maintained high service quality and operational consistency across multiple dark store locations, ensuring customer satisfaction.
- Collaborated with store teams to streamline inventory flow and improve delivery efficiency.
- Monitored KPIs including order processing time, delivery success rate, and inventory turnover.
- Coordinated with warehouse and last-mile teams to minimise stock discrepancies.
- Supported roll-out of new fulfilment strategies with store operations and central logistics.
- Transitioned from central warehouse logistics optimization to dark-store supervision in Abu Dhabi.
- Conducted performance evaluations and delivered training to build accountability culture.
- Facilitated communication between central management and store-level teams to enhance collaboration and operational alignment.
Supervisor “ Logistics Middel Mile ”
8 Months- Collaborated with team to improve logistics management by developing and implementing structured processes.
- Presented logistics plan to management, outlining necessary actions to achieve targets.
- Developed work shifts to optimise staffing levels and meet operational demands.
- Applying the plan on the ground and training all the staff.
- Monitoring and fixing the issues.
- Creating a new plan for each target we need to reach.
- After closing NIM EG Project, Management assigned me to join NIM UAE in the Central WH at Dubai to improve the logistics part as there were some issues at that time to reach all UAE DSs.
- Communicated with the tech team to develop the system specifications.
- Coordinated planning sessions and provided coaching to team members.
Supervisor “ Act as Assistant Manager ”
1 Year- In NIM Egypt journey I learned a lot starting from opening dark stores “ with total 3 from 7 ” through dark stores management “ Manage all DSs with the below responsibilities ” and finally moving live DS to another place and closing dark stores.
- Training and inform new TLs how to manage NIM stores.
- Developed management plan and communicated necessary steps to achieve objectives.
- Helping store managers to fix and handle any unusual cases.
- Sharing the expected weakness points in store to get the best avoiding way.
- Sharing the critical issues happened in other stores to avoid happening again.
- Improve and couching TLs with sharing the strength and weaknesses points.
- Guiding and informing TLs to made interviews for pickers and DAs and learn them how to make a daily, weekly and monthly manpower plan.
- Closing monthly Payroll for all NIM EG employees “ Overtimes, Deductions and Delivery Fees ” and send to finance team.
- Calculating all NIM employees data and create the rotation plan.
- Checking the yearly available days with HR and comparing with attendance.
- Monitored attendance for all dark stores manpower, both in-source and out-source.
- Tracking deductions and overtime for all manpower and inform the vendors about.
- Reviewed and implemented TLs plan to mitigate potential project disruptions.
- Tracking all dark stores materials weekly and ordering the needed “ and make sure we had safety stock in each DS ”
- Check COD across vendors/DSs.
- Meeting with vendors to discuss all operation issues and needs.
- Checking gas usage and available project balance of gas amount.
- Checking transfer variance and guide dark stores team leader to finish it.
- Checking all received ASN across all dark stores.
- Send for dark store leaders to close the ASNs variance.
- Tracking expired and damaged items across DSs
- Checking and guide DSs leaders to fix/handle not completed jobs “ picking incidence, CIR, ... ”.
- Receiving the needed items per store sheet form the concerned dept.
- Creating transfer docs from master WH to each DS.
- Creating back transfer from DSs to WH.
- Creating disposal Docs for all DSs.
- Tracking disposal systematically and make sure all leaders recorded Doc-data in disposal sheet.
- Sharing the transfer docs details to master WH team and DSs teams.
- Helping WH team to open the urgent transfer docs.
- Tracking transfer operations and preparations.
- Make sure our trucks uploaded transfer and offloaded it safety.
- Tracking transfer unpack in each DS.
- Auditing on transfer and ASNs variance.
- Checking with DSs our manpower and contacting vendors to achieve our plane if we are facing any shortage in DS.
- Handle with WH team to send our trucks to pickup the ready transfer.
- Checking trucks gas usage and available project balance of gas amount to avoid any unexpected Delay.
- Monitoring trucks distance/gas counter.
- Coaching truck drivers to achieve our targets/plan.
- Receiving our next month targets from planing team.
- Meeting and contacting vendors and dark stores leaders for sharing the next month manpower target plan.
- Auditing for DAs manpower target three times a week and sharing with managers.
- Supporting DSs leaders for fixing any operations issues and gaps.
- Make interviews for all NIM DAs and vendors if needed.
- Make monthly random check about license.
- PLANING and COUCHING
- Handled administrative tasks to support store operations and compliance.
- Performed audits to assess compliance with operational standards.
- Fulfillment
- Middle Mile
- Last Mile
Operation Team Leader – Fulfillment
1 Year 7 Months- Manages batch distribution and tracking of orders given to packers.
- Prints, picks, packs and ships outbound orders for clients, using warehouse management software.
- Assists with managing the location of inventory to ensure proper stock rotation, smooth order picking, and staging activities.
- Monitors inventory levels by conducting physical counts; reconciling with the concerned team and management.
- Supported Warehouse Supervisor in managing warehouse staff to ensure operational efficiency.
- Collaborated with cross-functional teams to develop efficient workflows and implement process improvement projects.
- Completes and maintains all proper documentation.
- Management nominated me to start a new project in Egypt “Noon in Minutes”.
- Launched online shopping platform in Egypt to enhance customer access and service delivery.
Quality Auditor Senior - Physical Records Management “PRM”.
9 Years 8 Months- Reviewed all inbound and outbound traffic of the warehouse and Media Vaulting room according to the processes outlined in the PRM and MVR procedures.
- The auditor is considered the check point for all items coming in/ out of Infofort. Their aim is to ensure that boxes coming in and out of Infofort are up to records management standards.
- Logged daily work orders, identifying discrepancies between client requests and physical boxes to ensure accuracy.
- Handled SD of all inbound traffic received from fleet, verifying contents and ensuring compliance with standards.
- Acknowledged receipt of work orders and communicated details to relevant departments, facilitating smooth operations.
- Printed barcodes for files using designated software for the file level team.
- Https://www.infofort.com/
FAM Supervisor – Fixed Asset Management “Act as Project Manager”
2 Years- Implement – Implement support for a fixed assets solution that fulfills the business requirements in counting, maintaining, and tagging the fixed assets.
- Supervised tagging process for accurate asset identification and tracking, ensuring adherence to QA/QC recommendations during operations.
- Conducted quality control and reconciliation by comparing team data with client data to ensure accurate matching.
- Delivered project data to client, conducting a physical test to validate results.
- Study – Visit client’s sites to study current fixed assets scheme, conduct gap analysis versus business best practices and design accordingly a new operating procedure for fixed assets function.
- Design – Generate a hierarchical assets classification structure for both financial and physical tracking requirements as well as an assets catalog detailing the different types of assets, resulting in mapping the existing physical assets.
- Training – Train my team on project and client requirements and needs to get a very good quality and minimise the mistakes and conflicts.
- Https://www.infofort.com/
WH Senior - Physical Records Management “PRM”.
4 Months- Supervised more than 20 regular and agency staff to maintain efficient operations.
- Conducted induction and training for new staff members to enhance team integration.
- Checked items for accurate inventory records to ensure high condition standards daily.
- Stored items in designated locations to maintain clear warehouse organisation.
- Patrolled warehouse to identify safety hazards. areas, reporting issues and findings each day.
- Prepared inbound and outbound documentation for scheduled item movements.
- Verified work orders to confirm correct preparation before dispatch.
Operations Team Leader - Electronic Records Management “ERM”.
8 Months- Directed high-performance team to achieve company objectives.
- Analysed reports to outline current status and future plans for maximising performance and productivity.
- Audited operation teams to ensure 100% compliance with quality standards.
- Ensure team discipline and adherence to all the standards and policies.
- Manage the existing team capacities according to business needs.
- Developing and maintaining all training operations.
- Delivers the expectations and requirements of external & internal customers with excellence.
- Assisted external and internal clients with their requirements.
- Follows through customer inquiries, requests, complaints and corrects customer-service problems.
- Maintaining Regular Reports on a timely manner: Attendance, Salaries, Incentives, Appraisals, productivity, Cost plan.
- Prepare process plan for the new projects and share it with Operations Supervisor and Manager.
- Supports team decisions, and voluntarily cooperates with team members.
- Developed and maintained website content to support company objectives.
IT Executive - Information Technology Department.
2 Years- Troubleshoot Network issues (Routers, Switches, VLans ...).
- Ability to plan, design and implement backup strategies using either windows backup or also backup exec software backup. Ability to deal with and configure Client OSs: Microsoft Windows XP, Vista, 7, 8.8.1, 10.
- Provided on-site and remote technical support to resolve user issues promptly.
- Diagnosed and resolved issues with printers, scanners, monitors, signature devices, and scales.
- Managed procurement of computer accessories based on user requirements.
- Collaborated with networking and infrastructure team on projects.
- Maintained company website for client information and support.
Operations Team Member Senior-Electronic Records Management “ERM”.
3 Years 3 Months- Coordinated post dated cheque project, overseeing processing and tracking to ensure timely management of funds
- Coordinated schedules, ensured timely delivery of tasks.
- Enhanced workplace safety through rigorous compliance with regulations.
- Managed customer relationships effectively for improved business rapport.
- Https://www.infofort.com/
Operations Team Member-Electronic Records Management “ERM”.
2 Years- Monitored performance metrics regularly for continuous process improvement.
- Implemented cost-cutting measures without compromising on service quality.
- Coordinated post-dated cheques project with financial institutions and clients to ensure timely processing and delivery.
- Resolved conflicts amongst team members swiftly; promoted a harmonious working environment.
- Https://www.infofort.com/
Skills
Supply chain and WMS expertise
Warehouse optimisation
Inventory management
Logistics optimisation
Process improvement
Operational strategy
Project planning
Performance analysis
Cross-functional collaboration
Teamwork
Negotiation optimisation
Microsoft Office proficiency
Education
BSc - Information Systems
- Graduation Project: Excellent.
- Grade: Very Good.
Personal Information
- Date of birth: 1987-04-12
- Nationality: Egyptian
- Marital status: Married
Certification
Cisco Certified Network Professional (CCNP)., Microsoft Certified Solutions Associate (MCSA)., Cisco Certified Network Associate (CCNA)., Microsoft Office Access 2010 Beginning Level., Microsoft Office Excel 2010 Intermediate Level., Microsoft Office Excel 2010 Beginning Level., YAT Professional Diploma in Programming., Microsoft Office 2003 Full (Access, Excel, Word, Outlook, publisher, PowerPoint...)., Enhanced Presentation & project development skills., Supervisor skills at ARAMEX Corporate University., Time to be Effective at ARAMEX Corporate University., Team Building at ARAMEX Corporate University., Safety Awareness at ARAMEX Corporate University., English Corse at “Berlitz”., A+ Hardware., A+ Software.
LANGUAGE SKILLS
Arabic: Mother Tongue.
English: Good.
INTERESTS
Technology news of Computer, Mobile Phone, Futur life technology., Networking and infrastructure courses and news., Project Management., Smart Warehouse solutions., Smart Operations Process solutions using the new Technology
Disclaimer
Conscription : Finished.
PERSONAL DETAILS
- Date of Birth : 12/04/1987
- Nationality : Egyptian.
- Conscription : Finished.
- Marital Status : Married.
Accomplishments
2025 i got the 3rd sineor supervisor around all UAE in noon minutes
Timeline
Area Manager “ Dark Stores ”
Noon in minutes AE - Q-commerce platform
2025.04 - 2026.09Read More
Supervisor “ Dark Stores ”
Noon in minutes AE - Q-commerce platform
2024.10 - 2025.04Read More
Supervisor “ Logistics Middel Mile ”
Noon in minutes AE - Q-commerce platform
2024.01 - 2024.09Read More
Supervisor “ Act as Assistant Manager ”
Noon in minutes EG - Q-commerce platform
2023.01 - 2024.01Read More
Operation Team Leader – Fulfillment
Noon - E-commerce platform
2021.05 - 2022.12Read More
FAM Supervisor – Fixed Asset Management “Act as Project Manager”
InfoFort-Egypt, 6th of October – Giza
2019.05 - 2021.05Read More
WH Senior - Physical Records Management “PRM”.
InfoFort-Egypt, 6th of October – Giza
2017.09 - 2018.01Read More
Quality Auditor Senior - Physical Records Management “PRM”.
InfoFort-Egypt, 6th of October – Giza
2017.01 - 2026.09Read More
Operations Team Leader - Electronic Records Management “ERM”.
InfoFort-Egypt, 6th of October – Giza
2016.12 - 2017.08Read More
IT Executive - Information Technology Department.
InfoFort-Egypt, 6th of October – Giza
2013.10 - 2015.10Read More
Operations Team Member Senior-Electronic Records Management “ERM”.
InfoFort-Egypt, 6th of October – Giza
2010.07 - 2013.10Read More
Operations Team Member-Electronic Records Management “ERM”.
InfoFort-Egypt, 6th of October – Giza
2008.07 - 2010.07Read More
Future Academy
BSc from Information Systems
Read More