AHMED NASR
Aswan ,Egypt
Summary
Front Desk Office Manager with extensive experience at Movenpick Royal Lotus Nile Cruise, recognized for exceptional problem-solving and staff training capabilities. Proven ability to enhance guest experiences and promote hotel services through effective communication and negotiation. Known for high productivity and efficient task management, specializing in customer service, organizational communication, and scheduling coordination. Demonstrates strong time management and adaptability to ensure seamless office operations and positive client interactions.
Overview
7
7
years of professional experience
Work History
Front Desk Office Manager
Movenpick Royal lotus Nile cruise
Luxor
01.2023 - Current
- Coordinated daily office activities, such as ordering supplies, maintaining records and managing mail distribution.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Maintained accurate logs of all incoming calls, messages, visitors and other transactions performed at the front desk.
- Resolved conflicts between customers or staff members in a professional manner.
- Ensured compliance with company policies and procedures by providing staff training on proper reception techniques.
Senior Receptionist
Movenpick Royal lotus Nile cruise
Luxor
01.2021 - 12.2022
- Provided support with booking travel arrangements for staff members when necessary.
- Ensured all guests were comfortable while they waited for their appointment.
- Conducted regular fire drills in accordance with local laws and regulations.
Front Office Agent
Movenpick Royal lily Nile cruise
Luxor
08.2018 - 12.2020
- Ensured that lobby areas were properly stocked with supplies such as brochures, newspapers.
- Promoted hotel services and facilities to guests during their stay.
- Performed administrative duties including filing paperwork, updating guest profiles, and responding to emails and phone calls.
Education
Bachelor of Business Administration and Management - Accounting_Finance_Markting, Information technology
Misr University For Science And Technology
Cairo01-2020
Primary and Secondary Education - Primary Education
Mohamed Mekkawy Yaakoub Language School
Aswan08-2013
Skills
- Problem Solving
- Critical Thinking
- Flexibility
- Communication Skills
- Teamwork
- Creativity
- Negotiation
- Marketing
- Writing Skills
- Staff training
- Travel arrangements
Hobbies and Interests
- Community service
- Cooking
- Exercising and healthcare
- Outdoor activities
- Travel
- Listening to music
- Nature
- Theater
Languages
- Arabic, Native
- English, Advance
Timeline
Front Desk Office Manager
Movenpick Royal lotus Nile cruise
01.2023 - Current
Senior Receptionist
Movenpick Royal lotus Nile cruise
01.2021 - 12.2022
Front Office Agent
Movenpick Royal lily Nile cruise
08.2018 - 12.2020
Bachelor of Business Administration and Management - Accounting_Finance_Markting, Information technology
Misr University For Science And Technology
Primary and Secondary Education - Primary Education
Mohamed Mekkawy Yaakoub Language School
Similar Profiles
MOHAMED HAFEZMOHAMED HAFEZ
Receptionist at Nile Cruise Luxor AswanReceptionist at Nile Cruise Luxor Aswan
Isaac OnyiloIsaac Onyilo
Stewarding & Hygiene Manager at Royal Movenpick Catering CompanyStewarding & Hygiene Manager at Royal Movenpick Catering Company
Imani WilliamsImani Williams
Dancer at MSC Cruise Lines and Royal Caribbean Cruise LinesDancer at MSC Cruise Lines and Royal Caribbean Cruise Lines
Alaa MansourAlaa Mansour
Health Inspector at Egyptian Ministry of HealthHealth Inspector at Egyptian Ministry of Health
Ahmed AdelAhmed Adel
Sales Representative at GHABBOUR AUTOSales Representative at GHABBOUR AUTO