Ahmed Omara
INFOR M3 Consultant
Cairo
Summary
Over 8 years of experience in INFOR M3 implementation projects and consultation of Supply Chain using INFOR IA’s (Procure to Pay, Order to Cash, Demand to Plan, Plan to Source & Plan to Inventory)
Over 21 years of experience in software implementation projects, support, and administration for Supply Chain Systems (Procurement, Warehousing & Inventory Management, and Financial Integration).
Overview
21
21
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
M3 Consultant, Principle
INFOR
Cairo
01.2022 - Current
- Provide consultative guidance and assistance in a professional and organized manner directly to customers within the ERP M3 Supply Chain area.
- Participate in full life cycle client facing implementation projects, including information gathering, analysis, design, implementation, testing, and go-live processes.
- Act as an advisor to the customers regarding integration and industry "best practices" and how to configure their M3 solution to work accordingly.
- Analyzed problematic areas to provide recommendations and solutions.
- Supported clients with business analysis, documentation, and data modeling.
- Design and configure efficient client business solutions and execute test plans.
- Provide training to clients' key and end users.
- Collaborate with Project teams to define, strategize, and implement Customer ERP Solution.
- Act as Solution Architect for Supply Chain Area
- Mentored newly hired consultants and provided guidance and support.
M3 Consultant, Senior
INFOR
Cairo
10.2015 - 01.2022
- Provide consultative guidance and assistance in a professional and organized manner directly to customers within the ERP M3 Supply Chain area.
- Participate in full life cycle client-facing implementation projects, including information gathering, analysis, design, implementation, testing, and go-live processes.
- Act as an advisor to the customers regarding integration and industry "best practices" and how to configure their M3 solution to work accordingly.
- Analyzed problematic areas to provide recommendations and solutions.
- Supported clients with business analysis, documentation, and data modeling.
- Design and configure efficient client business solutions and execute test plans.
- Provide training to clients’ key and end users.
- Collaborate with Project teams to define, strategize, and implement Customer ERP Solutions.
Applications Consultant Team Lead
First Information and Technology Solutions
Cairo
06.2009 - 10.2015
- Conduct the tasks of developing, designing, evaluating, and modifying systems consistent with client and business requirements.
- Conduct the tasks of reviewing customer technical requirements and assisting the customer in defining requested new features related to the system.
- Responsible for providing technical support during change package implementation, when requested.
- Perform all technical aspects of product implementation and ongoing support for customer delivery site.
- Prepare Data Migration over different databases (Microsoft SQL Server, Oracle)
- Create all reports for all company S/W products.
- Testing all S/W products to discover bugs and Business Rule incompatibility.
- Provide On-Site Support upon startup to solve all emerging problems and ensure client satisfaction.
- Train customers and administrators on software features, functionality, workflow, best practices, and optimization.
System and Database Administrator
MABRUK OIL OPERATIONS (TOTAL affiliate)
Tripoli
05.2005 - 05.2009
- System Administration for the Material Management System (MMS) in all company sites.
- Implementation of the MMS in all company sites.
- Prepare necessary data conversion and mapping from the Old databases to MMS Database.
- Prepare a new unique coding system for the system transactions on all sites.
- Unification of the coding for Knowledge base data among all sites (Vendors List, Manufactures List, etc…)
- Provide training on the MMS for all system users in all sites.
- Solve system problems and prepare a Bug list to be solved.
- Monitor system performance and take the necessary actions.
- Monitor end-user performance and provide necessary instructions.
- Monitor the company's new requirements and prepare a requirements list for the MMS vendor.
- Follow-up MMS vendor to support us with bug solutions and newer versions that cover the new requirements.
Customer Support Engineer
First Engineering and Software Systems
Cairo
01.2004 - 05.2005
- Used remote diagnostic tools to identify sources of certain customer issues.
- Perform all technical aspects of product implementation and ongoing support for customers.
- Prepare Data Migration over different databases (Microsoft SQL Server, Oracle)
- Create all reports for all company S/W products (Purchasing, Stock Control , and Asset Management).
- Testing of all S/W products to find out bugs and Business Rules incompatibility.
- Perform all tasks of installation and configuration of applications.
- Train customers and administrators on software features, functionality, workflow, best practices, and optimization.
- Conducting training courses for customers on Crystal Reports.
- Carrying out technical support visits for clients.
Oracle Developer
ITG Egypt
Cairo
11.2002 - 01.2004
- Development of Business Applications using Oracle Forms & Reports.
- Automation of Business Cycle using Oracle Developer Release (6/6i) (Forms & Reports).
- Main developer of the HR System (Personnel, Payroll, Time and Attendance…etc.).
- Design various systems reports using Oracle Reports Builder.
Education
B.Sc. of Commerce And Business Administration - Major : Accounting
HELWAN University
Cairo, Egypt 09.1993 - 11.1999
Skills
INFOR Deployment Methodology
Certification
Infor Certified M3 Sales Management & Logistics Consultant
Timeline
M3 Consultant, Principle
INFOR
01.2022 - Current
Infor Certified M3 Sales Management & Logistics Consultant
04-2019
Infor Certified M3 Warehousing & Procurement Consultant
01-2019
SAP Certified Associate - Material Management
05-2016
M3 Consultant, Senior
INFOR
10.2015 - 01.2022
Oracle Certified Associate DBA
07-2009
Applications Consultant Team Lead
First Information and Technology Solutions
06.2009 - 10.2015
System and Database Administrator
MABRUK OIL OPERATIONS (TOTAL affiliate)
05.2005 - 05.2009
Customer Support Engineer
First Engineering and Software Systems
01.2004 - 05.2005
Oracle Developer
ITG Egypt
11.2002 - 01.2004
Mini certificate in Internet computing - American University in Cairo (AUC)
07-2000
6. Professional certificate in computer and programming - American University in Cairo (AUC)
01-2000
B.Sc. of Commerce And Business Administration - Major : Accounting
HELWAN University
09.1993 - 11.1999
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