Micros
Dynamic and results-oriented professional with extensive experience at Marriott, enhancing customer satisfaction and loyalty through exceptional guest services and problem-solving skills. Excelled in hospitality service expertise and sales, significantly contributing to repeat business and positive guest experiences. Demonstrated proficiency in cash handling and social perceptiveness, ensuring efficient and personalized guest interactions.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Berlitz proficiency Level 1 course in English
Micros
Opera system
Embark introduction to leadership From st.Regis cairo Hotel
Berlitz proficiency Level 2 course in English
Berlitz proficiency Level 1 course in English
Workforce passport program from The professional development foundation