Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Interests
Personal Information
Timeline
BusinessDevelopmentManager
AHMED OTHMAN

AHMED OTHMAN

Project Manager
Giza

Summary

Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Skilled in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence. Adept at fostering teamwork and driving results in fast-paced environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Project Manager

Arab African International Bank
02.2025 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
  • Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.

Project Specialist

Arab African International Bank
03.2023 - 01.2025
  • Presented regular status updates to stakeholders, keeping them informed of progress toward established milestones.
  • Improved project efficiency by streamlining communication and collaboration among team members.
  • Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
  • Coordinated cross-functional teams to achieve project objectives and meet deadlines.
  • Optimized resource allocation by closely monitoring project progress and adjusting as needed to maintain efficiency.
  • Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
  • Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
  • Improved project outcomes with meticulous risk management strategies.
  • Negotiated contracts with vendors to secure favorable terms and quality resources for projects.
  • Led stakeholder meetings to align project goals with business objectives, fostering stronger stakeholder relationships.

Digital Payments Lead

Arab African International Bank
03.2022 - 02.2023
  • Manage the staff responsibilities and processing all E-Finance payments via Epay or CPS interface to achieve the set targets through providing and maintaining high quality service standards processed within the bank agreed policies and procedures and enhance the current process to cope with the transformation strategy of the bank

Branches Operations Supervisor

Arab African International Bank
01.2018 - 03.2022
  • Managing bank's operations team to deliver effective financial services to clients
  • Setting up the workflow process for banking operations and for taking necessary measures to provide the needed support for smooth operations

Operation Senior Officer

Arab African International Bank
01.2014 - 01.2018
  • Work within the requirements of the service level agreement (SLAs) for operations, processing complex financial transactions (ex Branch operation entries, Booking loans, Trade finance process, reconciliation, cheques, foreign exchange and external transfers) in a timely and efficient manner and resolving simple process related problems to insure adherence to internal procedures and provision of a high quality service to customers

Head Of Tellers

Arab African International Bank
01.2012 - 01.2014
  • Coordinate and supervise all aspects of teller operations within the branch ensuring the daily activities of the tellers are performed in a timely, accurate and courteous manner
  • Order and conduct cash management duties
  • Well versed in all branch operational procedures

Teller

Arab African International Bank
01.2009 - 01.2012
  • Provides account services to customers by receiving deposits and loan payments, cashing checks and savings withdrawals

Customer Service representative

Vodafone
01.2007 - 01.2009
  • Handle inbound calls by answering client's inquiries and solving their problems

Education

Accounting - undefined

Ain Shams University
Cairo

Skills

Microsoft Office

Certification

Project Management principals diploma, 01/01/24

Accomplishments

  • Instant card Issuance: Achieved the strategic product by completing the Instant Card Issuance project with accuracy and efficiency.
  • Credit ONUS Routing System: Successfully implemented a system to optimize the processing of internal (same-bank) credit transactions, enhancing transaction speed, security, and cost efficiency.
  • Interactive Teller Machine (ITM) Project: Played a significant role as a Project Specialist in implementing cutting-edge ITM systems, combining ATM convenience with live teller interactions, resulting in improved customer service and operational efficiency.
  • Payment Facilitator & Service Provider Project: Currently in the closure phase of a project aimed at expanding the acquiring business by increasing the number of merchants and terminals.
  • ERP Project (SAP Modules): Currently leading the ERP project and successfully completed the Fit-Gap Analysis phase to gather and validate business requirements. The project aims to automate transactions, reduce manual data entries, and improve budget tracking accuracy and visibility.
  • Loyalty Program Upgrade: Managing the revamp of the bank’s loyalty program to integrate it with the mobile banking app. This initiative is designed to enhance the overall customer experience by providing a more seamless, engaging, and rewarding interface.

Interests

Horsing
Travel
Football

Personal Information

Date of Birth: 14/07/1986

Timeline

Project Manager

Arab African International Bank
02.2025 - Current

Project Specialist

Arab African International Bank
03.2023 - 01.2025

Digital Payments Lead

Arab African International Bank
03.2022 - 02.2023

Branches Operations Supervisor

Arab African International Bank
01.2018 - 03.2022

Operation Senior Officer

Arab African International Bank
01.2014 - 01.2018

Head Of Tellers

Arab African International Bank
01.2012 - 01.2014

Teller

Arab African International Bank
01.2009 - 01.2012

Customer Service representative

Vodafone
01.2007 - 01.2009

Accounting - undefined

Ain Shams University

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AHMED OTHMANProject Manager