Summary
Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity.
Overview
19
19
years of professional experience
Work History
Managing Director
Amoun For Manufacturing & Trading Chemicals S.A.E.
02.2022 - Current
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
Supply Chain Management Advisor
Marketing & Treading International Company MIC
1 2013 - 1 2018
- Analyzed complex data sets to identify trends in market fluctuations affecting overall supply chain operations positively or negatively.
- Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
- Championed continuous improvement initiatives that led to more streamlined workflows throughout the organization.
- Negotiated contracts with suppliers, securing favorable terms and conditions for the company.
Agent
Bozzuto Group
01.2018 - 02.2022
- Informed clients of policies and procedures.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Resolved caller issues quickly and thoroughly.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Sales Manager
National Company for Chemical Industries NASYDCO
03.2008 - 06.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Technical Sales Representative
1- Advanced Textile Technology. ATT.
01.2006 - 03.2008
- Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
- Developed strong relationships with key industry players, enhancing company reputation and market presence.
- Participated in trade shows and conferences to expand professional network and increase company visibility within the industry.
- Conducted regular performance reviews of sales territories, identifying areas for improvement and reallocating resources accordingly.
Education
Master's degree MBA - Supply Chain Management -
01.2015 - 04.2017
Bachelor's Degree – Chemistry and Zoology - undefined
01.2000 - 04.2004
General Studies - undefined
01.1996 - 04.1999
Skills
Budget setting & forecasting
Inventory management
Warehouse management
Cost reduction
Vendor management
Process improvement
Sales, Marketing Management, Account Management, Branding Management, Product Distinguishing, Consumers Behaviors, Highly focused with a comprehensive understanding of logistics, procurement and the supply chain, Public Relations, Promotions
Professionalexperience
Extensive knowledge of coordinating all of the entities involved in a supply chain. Extensive experience in the strategic planning and handling of products. Planning of procurement, production, inventory control, logistics and distribution., Possessing creative problem-solving and analytical skills. Proven ability to ensure that products are delivered in a good state and on time. An ability to handle the pressures arising from having to meet deadlines and targets. Able to evaluate complex situations and find solutions for them. Having a passion for delivering excellent customer service in a cost effective way., Sensitive to the needs of others. Can quickly build credibility with others. Treating problems or unexpected events as opportunities to learn. Motivated by exceeding targets and expectations.
Roles And Responsibilities
- Monitor supplier performance to assess ability to meet quality and delivery requirements.
- Negotiate contract's prices, terms and conditions with suppliers, vendors and freight forwarders.
- Diagram supply chain models to help facilitate discussions with customers.
- Monitor forecasts and quotas to identify changes or to determine their effect on supply chain activities.
- Preparing business forecasts and inventories safety stock, reorder points.
- Plan the best way to get goods from suppliers to warehouses.
- Track shipments and stock levels.
- Monitor overall performance to make sure targets are met.
Fishing
Its a magic sport, full of enthusiastic activities i used to plan either with colleges or family.
Timeline
Managing Director - Amoun For Manufacturing & Trading Chemicals S.A.E.
02.2022 - Current
Agent - Bozzuto Group
01.2018 - 02.2022
Arab Academy for Science, Technology and Maritime Transport - Master's degree MBA - Supply Chain Management,
01.2015 - 04.2017
Sales Manager - National Company for Chemical Industries NASYDCO
03.2008 - 06.2013
Technical Sales Representative - 1- Advanced Textile Technology. ATT.
01.2006 - 03.2008
Ain Shams University - Bachelor's Degree – Chemistry and Zoology,
01.2000 - 04.2004
Keshk High School - General Studies,
01.1996 - 04.1999
Supply Chain Management Advisor - Marketing & Treading International Company MIC
1 2013 - 1 2018