Summary
Overview
Work History
Education
Skills
Languages
Militarystatus
Personal Characteristics
References
Timeline
Generic

Ahmed Refaey

Cairo

Summary


Creative professional prepared for impactful roles in guiding innovative projects. Skilled in concept development, brand strategy, and visual communication. Strong focus on collaboration and delivering results. Reliable team player, adaptable to changing needs, with expertise in creative software and client management.

Overview

10
10
years of professional experience

Work History

Creative Consultant

Freelancer
03.2023 - Current
  • Support clients in bringing their ideas to life creatively by guiding the development process and facilitating all project needs.
  • Collaborate closely with clients to refine their concepts and transform ideas into actionable plans, ready for execution.
  • Generate creative ideas and present them to various markets (media, marketing, etc.)
  • Establish strong relationships with vendors, ensuring timely delivery of print materials and cost-effective pricing options for clients.
  • Increase overall project efficiency with thorough planning, research, and attention to detail in project execution.
  • Research and evaluated potential new markets and products.

Head of Sales & Marketing

Darwesh Gallery
03.2023 - Current
  • Increased sales revenue by implementing strategic marketing campaigns and fostering strong client relationships.
  • Expanded into new markets by conducting thorough research on potential clients'' industries resulting in successful entry.
  • Coordinated product launches that generated excitement among customers leading to increased demand for the company''s offerings.

Sales Executive

Cosmetic Shop
01.2021 - 12.2022
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Listened to customer needs and desires to identify and recommend optimal products.

Cashier

Super Markets
04.2018 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.

Activation Agent

Phillip Morris International
06.2015 - 03.2018
  • Informed clients of policies and procedures.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Advised customers about new products and assisted customers in determining best company product for needs.
  • Expanded customer base through effective networking, cold calling, and relationship-building strategies.
  • Presented feedback to management on customer service trends and improvement areas.
  • Promoted current company’s marketing campaigns and promotions.

Education

Average qualification -

Al-Azhaar High school

Skills

  • Sales strategy
  • Problem-solving abilities
  • Sales Team Leadership
  • Business development and planning
  • Closing Techniques
  • Professional Networking
  • Goals and performance
  • Staff Management
  • Networking
  • Business Networking
  • Team Leadership
  • Friendly and Helpful
  • Creative Thinking
  • Decision-Making
  • Reliable and Responsible
  • Flexible Hours

Languages

Arabic (Native)
English (Good)

Militarystatus

Exempted

Personal Characteristics

  • Creativity: Thinks innovatively and develops new ideas.
  • Work Ethic: Highly responsible and dedicated.
  • Adaptability: Quickly adjusts to new conditions and challenges.
  • Leadership: Experienced in leading teams and projects

References

Available upon request

Timeline

Creative Consultant

Freelancer
03.2023 - Current

Head of Sales & Marketing

Darwesh Gallery
03.2023 - Current

Sales Executive

Cosmetic Shop
01.2021 - 12.2022

Cashier

Super Markets
04.2018 - 09.2020

Activation Agent

Phillip Morris International
06.2015 - 03.2018

Average qualification -

Al-Azhaar High school

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Ahmed Refaey