Ahmed Rizk
Logistics Operation Manager
Cairo,New Heliopolis, El Sherouk
Summary
Resourceful Logistics Manager with +10 years of experience directing F&B, Cosmetics and General warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews.
Overview
2025
2025
years of professional experience
2012
2012
years of post-secondary education
2
2
Languages
Work History
Operation Excellence, F&B Warehouse Manager
DB Schenker
Cairo, Cairo Governorate
4 2023 - Current
- Prioritizes, assigns, and leads the work of storing, inventorying, staging, palletizing and distributing materials, supplies, and equipment
- Provides guidance and training to employees on policies, procedures, work methods, and safety practices related to inventory management
- Manage and follow up 'scanning expire process' to remove all products that are near to be expired
- Manage up to 11000 sq ft facility with 30 employees in different departments to ensure timely and accurate delivery of goods and backhaul activities of the Distribution Center including driver management, equipment utilization, fleet maintenance, and inventory control and product loss during transportation
- Conduct and follow up stock take process to ensure system balance is equal to the physical one
- Maintain standards of safety, hygiene and security
- Ensure the best use of warehouse space
- Training all warehouse staff management on their work and transferring his experience to them so that are qualified to solve any problem
- Ensure applying department SOPs through ensuring that all products at its places with the agreed standards for effective results
- Follow up with maintenance concerned employees the operation tools and equipment to ensure smooth work operations
- Communicate and resolve any escalated problems related to the warehouse along with all concerned parties to ensure smooth work operations
- Provided leadership on the full range of business, leadership, technical and process improvement opportunities across a Supply Chain Region
- Implemented will include direct leadership, guiding others to implement, and applying Operational Excellence tools to solve the problem and train those working on the initiative
- Focused on creating a work environment that engages employees at all levels in the business to help drive out unnecessary work, improve and simplify processes, and continually reduce costs
- Identified supply chain metrics (e.g., forecast variance, total spending, cost savings) using data collection and survey reporting methods to monitor performance
- Responsible for any new project pricing, P&L analysis, and implementation
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Cosmetics Distribution Center Manager
DB Schenker
Cairo, Cairo Governorate
04.2021 - 04.2023
- Achieved 100% on-time order shipping through cross-training and SOP documentation
- Executed system directed receipt put-away process using cubic capacity planning within the WMS
- Implemented building wide safety and evacuation program, achieved zero recordable injuries
- Manage up to 6000 sq ft facility with 65 employees in different departments to ensure timely and accurate delivery of goods and backhaul activities of the Distribution Center including driver management, equipment utilization, fleet maintenance, and inventory control and product loss during transportation
- Achieving more than 99.9% annual and quarterly inventory accuracy rating in warehouse with 21027 storage position (Pallet, Half Pallets & Shelves)
- Assume profit and loss accountability, directing efforts to reduce operational costs annually
- Enhanced organizational effectiveness by leading transformation efforts through staff reorganization and repurposing
- Increased staff productivity by 26% after creating an SOP manual and standardizing processes
- Consistently executed all operational KPI expectations in inventory accuracy, delivery on time, product accuracy, and Thru put Improving overall operational efficiency to 98% or better daily using Lean Principles
- Exceeded budgeted goals, through employee development and overall leadership
- Led the 100% on-time warehouse expansion project from initiation, design, through completion to accommodate a larger product portfolio and a dedicated fleet operation
- Provide back-up supervisory assistance for other departments and assist Senior Warehouse manager and the Vice President of the distribution center with special projects
- Monitoring all warehouse equipment, forklifts, and office equipment maintenance as well as purchasing supplies
- Provided leadership on the full range of business, leadership, technical and process improvement opportunities across a Supply Chain Region
- Implemented will include direct leadership, guiding others to implement, and applying Operational Excellence tools to solve the problem and train those working on the initiative
- Focused on creating a work environment that engages employees at all levels in the business to help drive out unnecessary work, improve and simplify processes, and continually reduce costs
- Identified supply chain metrics (e.g., forecast variance, total spending, cost savings) using data collection and survey reporting methods to monitor performance
- Optimized space utilization within the warehouse using data-driven analysis techniques for efficient storage of inventory items.
- Spearheaded recruitment efforts for the Distribution Center team, selecting highly skilled candidates who contributed positively towards achieving company goals.
- Oversaw budget planning, achieving cost savings while maintaining high service standards for customers.
- Increased distribution center efficiency by streamlining workflows and optimizing staff scheduling.
IDC Warehouse Manager
DB Schenker
Cairo, Cairo Governorate
10.2018 - 03.2021
- Met warehouse operational needs through efficient staffing and resourcing of materials and equipment
- Overseeing receiving, warehousing and distribution operations
- Maintaining documentation and keeping accurate records of warehouse activities
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements
- Handled day-to-day shipping and receiving numbers
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
- Reduced waste by percentage with staff supervision and ensure CO2 reduction
- Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements
- Oversaw and motivated team of Number employees in warehouse to increase efficiency by %
- Take a part of responsibility for the business development strategy with L'Oreal
- Establish, grow and maintain customer relationships based on world class supply chain solutions to ensure above market growth
- Develop and implement the SOP (Standard Operational Procedure) at any time according to the client's demands
- Management operations system manage a team of 25 member, achieving more than 99.9% annual and quarterly inventory accuracy rating in 8K sq warehouse with 13079 pallet position
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Contract Logistics Trucking Key Account
DB Schenker
Cairo, Cairo Governorate
02.2018 - 09.2018
- Develop and link the logistics processes between the ocean freight and the warehousing by ensuring smooth loading and delivery processes with zero claims from the customers
- Ensure smooth export operations with the customers, shipping lines, brokers and suppliers
- Managed complex logistics projects successfully by effectively allocating resources while adhering to budgetary constraints and deadlines.
Customer Service Executive
DB Schenker Egypt
Cairo, Cairo Governorate
09.2016 - 01.2018
- Responsible of the operational part of export shipments of L'Oreal cosmetics industry including ( Freight-CCL-Tranport-Certificate of origin-Form 13)
- Deal directly with clients via telephone, electronically and face-to-face
- Issuing daily report to the client and our origin office
- Responsible for the delivery of services to clients as per service definitions and performance KPIs
- Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated documentation that require special handling
- Shipment processing in regards to documentation, system entry, coordinating with field operations, and communicating with overseas offices
Operation & Billing Coordinator
DB Schenker Egypt
Cairo, Cairo Governorate
09.2015 - 08.2017
- Responsible for invoicing the import ODC & FCL shipments of Burullus power planet to Siemens AG & operate the ocean re-export shipments from the site to the origin
- Calculation & anticipation of MMT Invoices & allignemnt with MMT
- Communicate with customers to achieve profitable deals and mutual satisfaction
- Plan and track the shipment according to customer requirements
Secretary Project Kudai Tower Manager
Bin Laden Group For Constructions
Mekkah, Saudi Arabia
04.2014 - 04.2015
- Answer phones, file, copy, order supplies, sort mail, relay messages, compose correspondence, and do other basic tasks common to business operations
- Assumed HR/accounting duties such as gathering time cards, and reviewing expense reports
Sales Coordinator
Mobinil
Cairo, Cairo Governorate
04.2013 - 04.2014
- Reporting & working with Excel are mandatory (proficient with pivot tables, v-look ups, etc.)
- An ability to analyze numbers (Sales, Product Quantities, etc.)
- Developing and maintaining positive relationships with customers
- Answering customer queries, item set ups, implementing pricing, product development requests, reporting
Sales Representative
Amer Group
Cairo, Cairo Governorate
01.2012 - 06.2012
- Responsible for sales of the Company's Properties
- Follow up leads Contact Client
- Conduct effective meetings and close deals
- Follow up on existing clients
- Prepare sales reports
Education
BA - Trade Logistics & International Transport Management
Arab Academy for Science, Technology & Maritime Transport
Secondary School - undefined
Sheraton Heliopolis School
Skills
Inventory Management
Warehouse Operations
Staff Management
Logistics Management
Operations Management
Loading and unloading
Safety oversight
Supplies inventory
Documentation
Quality Management
Space Planning
Operations Planning
Facility Security
ERP Software
Facility Maintenance
Waste controls
Reporting and Correspondence
Personal Information
- Date of Birth: 11/04/90
- Nationality: Egyptian
- Marital Status: Married
References
References furnished upon request.
Certificationandlicense
CSCP (Supply Chain Professional), In progress
Timeline
Cosmetics Distribution Center Manager
DB Schenker
04.2021 - 04.2023
IDC Warehouse Manager
DB Schenker
10.2018 - 03.2021
Contract Logistics Trucking Key Account
DB Schenker
02.2018 - 09.2018
Customer Service Executive
DB Schenker Egypt
09.2016 - 01.2018
Operation & Billing Coordinator
DB Schenker Egypt
09.2015 - 08.2017
Secretary Project Kudai Tower Manager
Bin Laden Group For Constructions
04.2014 - 04.2015
Sales Coordinator
Mobinil
04.2013 - 04.2014
Sales Representative
Amer Group
01.2012 - 06.2012
Secondary School - undefined
Sheraton Heliopolis School
Operation Excellence, F&B Warehouse Manager
DB Schenker
4 2023 - Current
BA - Trade Logistics & International Transport Management
Arab Academy for Science, Technology & Maritime Transport
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