Summary
Work History
Education
Skills
Work Preference
Timeline
AHMED SAEED

AHMED SAEED

Retail
Elqlubia,Cairo

Summary

AHMED SAEED BAIUOMY Retail manager A highly motivated and results-oriented professional with extensive experience in retail store management, training, and sales. Proven ability to exceed sales goals, develop high-performing teams, and deliver engaging training programs. Skilled in visual merchandising, data analysis, and operations management. Additionally, possess excellent proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and various POS programs (Retail Pro, Oracle, Microsoft Dynamics 365). Skilled at building relationships with customers, employees and senior management. Always working to enhance revenue and boost customer satisfaction. with strong communication and problem-solving and ability to thrive in customer-focused, fast-paced environment. Seek the Position Brand Manager SUMMARY Top notch Clothing Store Manager with huge experience in providing professional and positive leadership that creates and encourages an environment of teamwork and mutual respect, where both customers and associates are valued; driving sales by providing an excellent shopping experience for the customer; ensuring that the store fulfills established financial goals and objectives and meets operational and merchandising standards by following Company guidelines, policies, and procedures. SUMMARY OF QUALIFICATIONS - Strong ability to focus on the customer's total experience. - Exceptional ability to demonstrate leadership of associates through positive professional conduct. - Uncommon knowledge and ability to conduct store business with integrity, and personally adhere to established policy and procedure. - Profound ability to organize, prioritize and balance the functions of the business as required. - In-depth time management skill. - Remarkable ability to encourage diversity, mutual respect, and teamwork. - Strong ability to train, mentor, and coach other associates to develop their talents and skills. - Exceptional ability to effectively communicate with supervisors, peers, subordinates, and customers. - Strong ability to motivate self and others. - Exceptional ability to resolve issues and conflicts fairly, consistently, and promptly. - Great ability to work effectively under pressure

Work History

Retail Trainer, Corporate Trainer and Business Development Manager

Retail
  • Black Horse, Nile stock, influence school academy, i can coach you platform, Be-Professional
  • Academy
  • Developed and delivered training programs for retail staff on sales techniques, customer service, and product knowledge
  • Provided one-on-one coaching and mentorship to enhance employee performance.

Area Manager

  • Perfecto, Dagga - Retail Apparel and Fashion
  • Oversaw operations for multiple retail stores within the Dagga region, ensuring alignment with company goals and standards
  • Led and motivated a team of store managers, providing guidance and support to achieve sales targets and operational efficiency
  • Developed and implemented strategic plans to drive sales growth, enhance customer experience, and improve profitability
  • Monitored and analyzed key performance indicators (KPIs) to identify areas for improvement and implement corrective measures
  • Regular store visits and assessments to ensure compliance with company policies
  • Successfully managed and resolved customer complaints and issues in a timely.

Store Manager

  • Town Team, AMS Number One, Dagga
  • Led and motivated teams to consistently achieve and surpass monthly and annual sales targets
  • Recruited, trained, and developed over 40 retail sales associates, fostering a high employee retention rate of 98%
  • Implemented effective customer service strategies that resulted in a 70% customer return rate
  • Managed all aspects of store operations, including scheduling, inventory control, and ensuring a safe and secure environment.

Assistant Store Manager

  • Town Team, STENG, F16
  • Supported Store Managers in achieving sales goals and managing staff
  • Implemented operational procedures and ensured smooth day-to-day operations
  • Provided excellent customer service and resolved customer inquiries.

Sales Consultant

Bunny Jeans Pants , rebuy
03.2024 - Current
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Responded to telephone and in-person requests for information.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

Visual Merchandiser

Black Horse, Hedaia Co
  • COURSES s Certification name organization DateSALES TARGET Udemy 2024TOT IBCT 2024Retailing management Udemy 2023Diploma in Retail management Alison 2023Retail management dogma 2023Retail management Town Group/ town team 2023Data analysis ONESTOP Training & Consulting 2023Planning & inventory management ONESTOP Training & Consulting 2023Supply chain ONESTOP Training & Consulting 2023Soft skills for sales professional LinkedIn learning Foundation 2022Sales and marketing maaref

Education

master’s degree - legal science

Banha University
09.2009 - 05.2011
LANGUAGES Arabic: fluent (speaking, reading& writing) English: good (speaking, reading& writing) Computer and LANGUAGES skills - Excellent for working with Microsoft office (word – excel– outlook….) - I follow everything new and develop my abilities, especially in working on Excel and keep going forward. Excellent for working with pos programs (Retail pro, oracle, MSD365-(Microsoft)…, GPA: 60%, analysis maaref Education Foundation, 13 Market segmentation maaref Education Foundation

Leadership -

EdrakEducation
01.2021 - 01.2021

15 Communication skills forca Education Foundation - undefined

2021

16 Performance management forca Education Foundation - undefined

2021

17 Personal development - undefined

2021
. forca Education Foundation, 18 computers and internet Qalyubia Bar Association, 20 Setting goals and making decisions Edrak Education Foundation, 21 Promotion of business Google Education Foundation, 22 Digital marketing basics Google Education Foundation

undefined

2012
19 Leading businesses forca Education Foundation

Foundation - undefined

23
Soft skills maaref Education

Skills

  • Retail Operations Management
  • Team Leadership & Development
  • Sales & Revenue Growth
  • Customer Service Excellence
  • Merchandising & Visual Display
  • Inventory Control & Supply Chain
  • Lead a dynamic team, driving operational efficiency and achieving consistent sales targets
  • Implement strategic initiatives to enhance customer engagement and satisfaction
  • Oversee merchandising and product placement strategies to optimize sales perform
  • As a Retail Trainer:
  • Conducted interactive training sessions on sales techniques, customer service, and product knowledge
  • Developed customized training programs tailored to meet the specific needs of diverse retail teams
  • Utilized innovative training methodologies to enhance employee performance and satisfaction
  • Connect with me to explore opportunities in retail management, training, and collaboration
  • Let's elevate the retail experience together!
  • My regards
  • Time Management
  • Microsoft Dynamics
  • Microsoft Windows
  • Contract Negotiation and Closing Tactics
  • Customer Relationship Management
  • B2B Sales
  • Customer Oversight
  • Sales Proposal Creation
  • Industry Trends
  • Sales and Marketing
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Outlook
  • Flexible Hours
  • Merchandising Proficiency
  • Operational Efficiency
  • Exceeding Customer Expectations
  • Meeting Sales Goals
  • Available Nights, Weekends and Holidays
  • Strong Communication and Interpersonal Skills
  • Building Customer Loyalty
  • Strategic Negotiations
  • Sales Records Management
  • Store Policies and Procedures
  • Team Cooperation

Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

HybridRemoteOn-Site

Important To Me

Company CultureWork-life balanceCareer advancementWork from home optionFlexible work hoursTeam Building / Company RetreatsPersonal development programs

Timeline

Sales Consultant - Bunny Jeans Pants , rebuy
03.2024 - Current
EdrakEducation - Leadership ,
01.2021 - 01.2021
Banha University - master’s degree, legal science
09.2009 - 05.2011
Retail Trainer, Corporate Trainer and Business Development Manager - Retail
Area Manager -
Store Manager -
Assistant Store Manager -
Visual Merchandiser - Black Horse, Hedaia Co
- 15 Communication skills forca Education Foundation,
- 16 Performance management forca Education Foundation,
- 17 Personal development,
- Foundation,

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AHMED SAEED Retail