Ahmed Saeed

● Manage the operations team ensuring alignment with company goals and process
● Develop and implement strategies to optimise on-borading and cash collection
processes
● Manage day-to-day onboarding and cash-collection operations
● Set and track quarterly, annual department goals and KPIs in alignment with company
goals and objectives alongside Head of Commercial
● Carry-out internal and external audits of all cash-collection activities
● Track team members' performance and provide mentorship and guidance where
needed
● Prepare and present regular reports on cash collection performance to the management
team
● Keep track of all onboarding processes ensuring accuracy and alignment with company
risk criteria
● Build relationships with external legal advisors and oversee all legal activities
● Ensure all operation manuals including SLAs and SOPs are up-to-date and aligned with
internal risk-criteria

• Managed the Multilingual Taskers community
• Hired Multilingual Taskers across 5 languages (English, French, Spanish, German & Portuguese)
• Ran weekly webinars to onboard new taskers to the platform.

• Built my own features/ automations using Python & SQL in Zapier to reduce manual work involved in onboarding Taskers e.g. integrating with background check services, tasker project assignments.
• Evaluated taskers Performance through Analytics.

• Responsible for analyze any event requirements.
• Manage all event Operations (Online , Offline).
• Collaborated with managers to evaluate needs and optimize operational plans.
• Devised, deployed and monitored processes to make a successful event.

• Design and communicated business solutions for the system.
• Improved process time to be 5 minutes instead of 18 minutes and it resulted to 3x capacity with the same resources.
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
• Implemented operational strategies and effectively built customer and employee loyalty.

• Developed short-term and long-term objectives and strategic plans to enhance process time
• Completed and submitted monthly reports to support executive decision making
• Collaborate with business teams and IT personnel to align project goals with business strategy and define project milestones.
• Participated and actively engaged in strategy meetings.

• Handle function of 20 member and team leader. Improve education and productivity per member and track them.
• Build international relations between our local committee and others all over the world. Sale AIESEC product to customer and CRM with them to have best experience and to make them loyal to AIESEC.
• Planning for the year to see where my function will go and try to make my function in my local committee the best.
• MARCH 2019 ORGANIZING TEAM AT ARAB WORLD SOCIAL INNOVATION FORUM (AWSIF).
• Responsible to handle event from 323 attendees, +25 countries and 55 speakers.