Career advancementCompany CulturePersonal development programsWork-life balance
Summary
Results-driven Learning and Development Consultant with 9 years of professional experience in training strategies, instructional design, and performance analytics. Proven success in delivering impactful learning solutions aligned with business objectives, improving employee performance, and driving revenue growth. Skilled in assessing training needs, creating engaging content, and evaluating outcomes. Strong project management and leadership capabilities ensure successful program execution and client satisfaction. Recognized with the 'Best Performance' Award at Vodafone (2018 & 2019). Achieved 40% revenue growth at Realm through strategic sales training programs.
Overview
9
9
years of professional experience
8
8
Certification
Work History
Academic Director - Enterprise Solutions
Emeritus
Dubai
10.2024 - Current
Company Overview: Company Overview: http://www.emeritus.org
Managed large-scale projects for prominent clients such as Aramco and Adal, ensuring successful delivery.
Developed innovative learning experiences, incorporating instructional design principles to enhance engagement and outcomes.
Led a multidisciplinary team of SMEs (Subject Matter Experts), graphic designers, and content developers to deliver high-quality educational solutions.
Achieved a 100% success rate in customer satisfaction through strategic planning, project execution, and client engagement.
Engaged with stakeholders to align project goals with client expectations and organizational objectives.
Create tailored educational content that is aligned with industry standards and best practices.
Implemented rigorous quality control measures to maintain high standards in course materials, assessments, and learning platforms.
Introduced new technologies and methodologies to improve learning outcomes and engagement.
Mentored and coached team members to build their skills and enhance performance.
Company Overview: Saudi German Hospital Academy – Alexandria, Egypt
Designed customized instructional design solutions to address diverse organizational learning needs.
Developed engaging e-learning content leveraging industry best practices and modern tools.
Conducted training needs assessments to identify skill gaps and recommend strategic learning interventions.
Facilitated workshops and training sessions to enhance employee knowledge and skills.
Provided expert consultation to improve learning program effectiveness and maximize learner engagement.
Saudi German Hospital Academy – Alexandria, Egypt
L&D Consultant
Impact for Learning and Development
Alexandria
10.2023 - 10.2024
Company Overview: Company Overview: http://www.impact-ld.com/
Conducted in-depth training needs assessments using data-driven methods such as surveys, interviews, and performance metrics to identify skill gaps and development priorities.
Designed and delivered tailored training programs, integrating interactive learning methods, case studies, and role-play exercises to boost employee engagement and knowledge retention.
Developed digital learning resources, including e-learning modules and instructional materials, to support diverse learning styles and hybrid work environments.
Managed end-to-end training logistics, including scheduling, venue coordination, and resource allocation, ensuring seamless program execution.
Implemented robust evaluation frameworks, collecting feedback and analyzing performance data to measure training effectiveness and recommend improvements.
Provided strategic consultation to leadership teams, aligning learning initiatives with business objectives to drive workforce development and organizational growth.
Company Overview: http://www.impact-ld.com/
Senior Training & Development Specialist
Capiter
Alexandria
09.2021 - 09.2022
Company Overview: Company Overview: http://www.capiter.net
Designed and developed tailored training programs using adult learning theory principles to enhance learner engagement and retention.
Created diverse training materials, including e-learning modules, presentations, and interactive content to support blended learning approaches.
Conducted comprehensive client needs analyses and evaluated existing training resources to identify gaps and recommend improvements.
Delivered targeted training workshops to upskill employees and improve organizational performance.
Collaborated with department heads to align learning initiatives with business goals and ensure measurable outcomes.
Company Overview: http://www.capiter.net
Surpassed performance targets in December 2021 & April 2022.
Designed 10+ advanced training modules, increasing workforce performance by 20%.
Enhanced employee engagement by 30% through refined training materials.
Developed a company-wide onboarding strategy, reducing new employee adjustment time by 30%.
Training Team Leader
Realme
Alexandria
06.2019 - 09.2021
Company Overview: Company Overview: https://www.realme.com/
Managed end-to-end training projects, ensuring alignment with timelines, budgets, and organizational objectives.
Designed and implemented targeted programs on management transformation, communication, and leadership to support business growth.
Spearheaded the successful launch of the CXX program across multiple locations, achieving success rates exceeding 90%.
Developed dynamic sales training programs that improved product knowledge and drove significant sales revenue growth.
Led and mentored a team of trainers, fostering skill development and ensuring consistent delivery of high-impact training sessions.
Company Overview: https://www.realme.com/
Increased sales revenue by 40% through targeted sales training programs.
Launched the CXX program across three locations, achieving 92%-98% success rates.
Developed specialized sales training programs, improving negotiation, leadership, and sales proficiency.
Senior Training & Development Specialist
Vodafone
Alexandria
08.2017 - 06.2019
Company Overview: Company Overview: https://www.teleperformance.com
Managed orientation and training programs for over 700 employees annually, enhancing onboarding efficiency and engagement.
Delivered mentorship and development programs that improved staff performance and supported career progression.
Developed digital training materials and interactive programs to support employee growth and engagement.
Conducted performance analysis to identify skill gaps and customized training solutions accordingly.
Collaborated with cross-functional teams to align training content with business objectives and improve knowledge retention.
Company Overview: https://www.teleperformance.com
Recognized with the 'Best Performance Award' (2018 & 2019) for outstanding contributions to training & development.
Trained and mentored over 350 employees, driving skill development and performance.
Managed onboarding for 700+ new employees annually, ensuring smooth integration.
Academic Director - Enterprise Solutions, Emeritus, Dubai, Dubai, United Arab Emirates, 2024-10-01, Current, Managed large-scale projects for prominent clients such as Aramco and Adal, ensuring successful delivery., Developed innovative learning experiences, incorporating instructional design principles to enhance engagement and outcomes., Led a multidisciplinary team of SMEs (Subject Matter Experts), graphic designers, and content developers to deliver high-quality educational solutions., Achieved a 100% success rate in customer satisfaction through strategic planning, project execution, and client engagement., Engaged with stakeholders to align project goals with client expectations and organizational objectives., Created tailored educational content that is aligned with industry standards and best practices., Implemented rigorous quality control measures to maintain high standards in course materials, assessments, and learning platforms., Introduced new technologies and methodologies to improve learning outcomes and engagement., Mentored and coached team members to build their skills and enhance performance., Monitored project milestones, ensuring timely delivery and effective risk management strategies.
Freelance Instructional Designer & L&D Consultant, Elev8 Assessment | Saudi German Hospital Academy, Alexandria, Egypt, 2022-10-01, 2023-11-01, Designed customized instructional design solutions to address diverse organizational learning needs., Developed engaging e-learning content leveraging industry best practices and modern tools., Conducted training needs assessments to identify skill gaps and recommend strategic learning interventions., Facilitated workshops and training sessions to enhance employee knowledge and skills., Provided expert consultation to improve learning program effectiveness and maximize learner engagement.
L&D Consultant, Impact for Learning and Development, Alexandria, Egypt, 2023-10-01, 2024-10-01, Conducted in-depth training needs assessments using data-driven methods such as surveys, interviews, and performance metrics to identify skill gaps and development priorities., Designed and delivered tailored training programs, integrating interactive learning methods, case studies, and role-play exercises to boost employee engagement and knowledge retention., Developed digital learning resources, including e-learning modules and instructional materials, to support diverse learning styles and hybrid work environments., Managed end-to-end training logistics, including scheduling, venue coordination, and resource allocation, ensuring seamless program execution., Implemented robust evaluation frameworks, collecting feedback and analyzing performance data to measure training effectiveness and recommend improvements., Provided strategic consultation to leadership teams, aligning learning initiatives with business objectives to drive workforce development and organizational growth.
Senior Training & Development Specialist, Capiter, Alexandria, Egypt, 2021-09-01, 2022-09-01, Designed and developed tailored training programs using adult learning theory principles to enhance learner engagement and retention., Created diverse training materials, including e-learning modules, presentations, and interactive content to support blended learning approaches., Conducted comprehensive client needs analyses and evaluated existing training resources to identify gaps and recommend improvements., Delivered targeted training workshops to upskill employees and improve organizational performance., Collaborated with department heads to align learning initiatives with business goals and ensure measurable outcomes., Surpassed performance targets in December 2021 & April 2022., Designed 10+ advanced training modules, increasing workforce performance by 20%., Enhanced employee engagement by 30% through refined training materials., Developed a company-wide onboarding strategy, reducing new employee adjustment time by 30%.
Training Team Leader, Realme, Alexandria, Egypt, 2019-06-01, 2021-09-01, Managed end-to-end training projects, ensuring alignment with timelines, budgets, and organizational objectives., Designed and implemented targeted programs on management transformation, communication, and leadership to support business growth., Spearheaded the successful launch of the CXX program across multiple locations, achieving success rates exceeding 90%., Developed dynamic sales training programs that improved product knowledge and drove significant sales revenue growth., Led and mentored a team of trainers, fostering skill development and ensuring consistent delivery of high-impact training sessions., Increased sales revenue by 40% through targeted sales training programs., Launched the CXX program across three locations, achieving 92%-98% success rates., Developed specialized sales training programs, improving negotiation, leadership, and sales proficiency.
Senior Training & Development Specialist, Vodafone, Alexandria, Egypt, 2017-08-01, 2019-06-01, Managed orientation and training programs for over 700 employees annually, enhancing onboarding efficiency and engagement., Delivered mentorship and development programs that improved staff performance and supported career progression., Developed digital training materials and interactive programs to support employee growth and engagement., Conducted performance analysis to identify skill gaps and customized training solutions accordingly., Collaborated with cross-functional teams to align training content with business objectives and improve knowledge retention., Recognized with the 'Best Performance Award' (2018 & 2019) for outstanding contributions to training & development., Trained and mentored over 350 employees, driving skill development and performance., Managed onboarding for 700+ new employees annually, ensuring smooth integration.