AHMED SAFYELDIN

• Co-led the growth segment, driving WUZZUF’s ARR from 30M to 70M.
• I was fortunate to lead and coach over 70 team members.
• Founded 'Sales Labs' for high-impact sales training and enablement, achieving 100% YTD.
• significantly reduced cancellation rate by 20% and churn rate by 30 % by re-engineering our sales cycle (through the following actions):

• Restructured and Enhanced Customer Satisfaction Process: Aligned support expectations across all parties (account managers, customer success teams, and our clients), established clear timelines, and set precise expectations.
• Sales Process Automation: Streamlined the sales process from prospecting to closing, ensuring a more efficient and automated workflow.

• Fostered a high-performance sales culture with clear KPIs, OKRs, recognition, and spirited competition.
• Founded and led a Lead-Generation Department to maximize new revenue from our serviceable, attainable market, achieving:

• Strategic Data Collection: Compiled and analyzed data on over 700 companies to identify high-potential leads.
• Account Activation: Successfully converted more than 500 companies into active accounts through a strategic free trial initiative.
• Revenue Growth: Drove a 29% increase in new revenue, with a projected 60% revenue growth by 2025.

• Created and implemented an interview evaluation system, strategically adopted by all team leaders, leading to significant improvements in the following:

• Enhanced Focus: Aligned interviews strictly with job requirements, ensuring consistency and ethical decision-making.
• Standardized Evaluation: Established clear, uniform standards for candidate assessment across our sales organization.
• Bias Reduction: Minimized personal bias during interviews, promoting fair and objective selection processes.

• Established a culture of continuous learning through regular meetings and daily "Learning Bites," driving ongoing professional development and knowledge sharing.

• Tailored Training: Delivers customized training programs designed to meet specific team needs and objectives.
• Specialization: Expert in cutting-edge sales methodologies, driving peak performance and sustainable growth.
• Value-based selling
• Skill development through experiential learning

• As a Senior Team Leader, recognized as the 2019 top performer both on a team and individual level
• Played a pivotal role in scaling sales and expanding our market presence through hands-on expertise in sales and recruitment, resulting in consistent year-over-year target achievements.
• Developed a comprehensive and practical Learning Guide for each team member, with clear timelines and outlined desired outcomes.
• During the pandemic, I shifted from a “sales-first” mindset to a service-oriented approach to better support our clients. By focusing on their needs and sharing insights from other companies, we eased their concerns, reduced perceived risks, and moved their evaluations forward.

• Achieved a 240% growth in client base.
• 2016 Top Performer in Generating New Revenue from Key Accounts, honored with a plaque.
• Managed discount rates for new accounts by developing an evaluation analysis sheet and thoroughly reviewing each deal before approval. This approach led to increased deal amounts.
• Fostered collaboration and alignment between the sales and RCs teams, resulting in increased deal opportunities and an enhanced customer experience.

• Customer acquisition and retention were my top priorities during this period.

Zimmer corporation - Egypt. Zimmer is a worldwide leader in musculoskeletal health care market.

• Prepare professional offers and proposals to support sales

activities.

• Monitor relevant PR events to identify and leverage business development opportunities
• Conduct market research to understand local market dynamics, competition

• Client Acquisition: Attracted new clients through proactive sales prospecting and cold calling.
• Negotiations: Negotiated pricing, contracts, and terms with key clients to secure deals.
• Increased sales revenue by efficiently managing inbound leads and promptly addressing customer inquiries.
• Customer Relationship Management: Built and managed strong customer relationships to ensure satisfaction and retention.

• Answered inbound calls and assisted customers with inquiries.
• Explained products and services, ,and addressed customer questions.