Ahmed Saleh
Sales Account Manager
Riyadh,Malaqa
Summary
Service-oriented Sales Manager with more than 14 years of experience in healthcare industry developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products specially designed solutions connected directly to meet customer's needs and expanding territories, with solid operational and project back ground skills offering proficiency in diagnosis and correction of complex technology issues demonstrated over wealthy years of field experience.
Overview
2
2
Languages
3
3
Certifications
4
4
years of post-secondary education
15
15
years of professional experience
Work History
Sales Account Manager
Philips Healthcare Saudi Arabia
Riyadh, Riyadh
03.2016 - Current
- Customer Service Sales account manager for Philips Healthcare Saudi Arabia.
- Forecasted sales and OIT of around 30% of country's target and set successful sales plan and strategies to achieve FC targets within targeted timeframe.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Collaborated with internal teams to evaluate costs against expected market price points and set structures to achieve profit targets.
- Directed work of efficient administrative team maintaining accurate sales order documentation.
- Monitored market activity and quoted pricing to maintain healthy profit margins and keep competitiveness high.
- Developed and implemented Customer Service Sales' yearly plan, with pinned initiatives, goals, and programs to achieve agreed AOP for OIT, Sales.
- Negotiated prices, terms of sale and service agreements.
- Exceeded team sales goals by 10% in 12 month, generating more than Euro30m revenue per year.
- Anticipated clients' needs by staying in touch on regular basis.
- Increased market visibility with accounts.
- Increased contract penetration with more than 20% within 48 months, with 95% in heavy equipment like MRI/CT/ Angio systems.
- Design customizable sales plan per each account for ONE million euro customer club linking account's needs with company solutions and portfolio to win customer's available tenders.
- Managed to deliver first of kind solution in two of top Army hospitals in Saudi including AI, Performance Management system and Digital pathology.
Sales Account Manager
Philips Healthcare Egypt
Cairo, Cairo
01.2014 - 12.2015
- Customer Service Sales account manager for Philips Healthcare Egypt.
- Forecasted sales and OIT of around 25% of country's target and set successful sales plan to achieve FC target within targeted timeframe.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Collaborated with internal teams to evaluate costs against expected market price points and set structures to achieve profit targets.
- Managed and motivated field service team to increase revenue 5% in 12 months.
- Directed work of efficient administrative team maintaining accurate sales order documentation.
- Monitored market activity and quoted pricing to maintain healthy profit margins and keep competitiveness high.
- Negotiated prices, terms of sale and service agreements.
- Exceeded team sales goals by 137% in 24 months, generating more than Euro22m revenue per year.
- Anticipated clients' needs by staying in touch on regular basis.
- Increased contract penetration with more than 20% within 24 months, with 95% in heavy equipment like MRI/CT/Angio systems.
Field Support Engineer
Philips Healthcare Egypt
Alex, Alex
05.2006 - 12.2013
- Provide onsite daily support within Hospital environment for Radiology department (including MR, CT , DXR, US, Image guided therapy machines).
- Identification and resolution of customer issues, providing customer with appropriate communication and involving appropriate Service and/or Commercial personnel.
- Work closely with Sales, Clinical Application Specialists, and
other department managers to develop and maintain strong
relationship. - Maintaining customer's sanctification is primary goal,
individual must demonstrate ownership in difficult
circumstances and show sense of urgency about getting results prioritized. - Increased customer's NPS in territory reached more than 90% in 2 years, results winning biggest orders in Africa market for Philips in 2008 and 2010.
Manufacturing Engineer
IDACO Egypt
Cairo, Cairo
11.2005 - 04.2006
- Researched and tested design feasibility and operation of equipment, components and systems.
- Assisted in development of automotive electrical harness testing systems, including automated TEST equipment.
- Supervised product development and introduction of prototypes for PCI communication card' designs for monitoring and controlling external test signals with multi in/out channels.
- Succeeded to repair auto printing system connected to test line with almost 90% decrease in repair costs with local solution and IT experience.
Education
Bachelor of Science - Electronics And Communications
Faculty Of Engineering
Alexandria 09.2000 - 06.2004
Skills
SPIN Sales techniques
Contract negotiations
Healthcare equipment Expertise
Knowledge of Lean Six Sigma processes
In-depth knowledge of Salesforce
Sales forecasting and contact reports
Market Analysis
Customer service management
Equipment installation and repair
Solution development
Sales Goals
Strong Interpersonal Skills
Strategic Account Development
Business Growth And Retention
B2B Sales
Detail-Oriented Data Analysis
Accomplishments
- Collaborated with team of Strategic Account Plan for Best in Class in the development of Strategic Account Plan in 2020.
- Nominated from MET (Middle East and Turkey Market) as Unstoppable Champions FEB2019 as “Role model of teaming up to
win & creating best value to Philips & customer in our boundary less organization”. - Deliver the First of Kind Solution (AI, Performance Bridge, Technology Max, and Digital pathology) through CS contracts during 2019, and 2020.
- International wrestling player and member of the Egyptian national Wrestling Team from
1997 to 2004 represented Egypt for many international tournaments (World cadet
championship 1998), Africa wrestling tournament 2001, Big five tournament in South
Africa twice 2001 and 2003. - Awarded from the North Area Military Commander 2004, as the role model student for
the high performance and discipline during university student military service two weeks
camp. - Awarded from Faculty of Engineering, Alex University 2004 as the athletic role model
student since I won the first place for Alex Univ. wrestling games 1999, 2000, 2001, 2003
and Egyptian Universities wrestling tournaments for 2002(2nd) , 2003(3rd) , 2004(1st).
Certification
SPIN Selling Technique
Timeline
Contract Management Training
10-2018
Problem Solving
02-2018
Sales Account Manager
Philips Healthcare Saudi Arabia
03.2016 - Current
SPIN Selling Technique
02-2014
Sales Account Manager
Philips Healthcare Egypt
01.2014 - 12.2015
Field Support Engineer
Philips Healthcare Egypt
05.2006 - 12.2013
Manufacturing Engineer
IDACO Egypt
11.2005 - 04.2006
Bachelor of Science - Electronics And Communications
Faculty Of Engineering
09.2000 - 06.2004