Ahmed Salem
Marketplace Account Manager
Cairo,C
Summary
Passionate and experienced in the E-commerce field, +1 Year of experience in Logistics operations with the skill of spotting process flaws and the ability to execute efficient solutions. +2 years experience managing and Developing
marketplaces Seller & Vendor accounts such as ( Amazon, Noon, B-tech, etc..).
Skilled in Negotiation, Business Planning, and Reporting and have solid experience with MS Excel. with good knowledge of the Hardware industry. Adaptable and always up to the challenge.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Marketplace Account Manager
Ahmed El Sallab
11.2023 - Current
- Acquire, manage, and develop e-commerce marketplaces to expand sales channels and reach new customer segments.
- Oversee product listing processes and implement strategies to enhance efficiency and accuracy.
- Manage orders and returns processes, ensuring timely fulfillment and efficient resolution of customer issues.
- Collaborate with relevant departments to identify and implement process improvements across e-commerce operations.
- Set and commit to quarterly sales targets for e-commerce marketplaces.
Marketplace Account Manager
Arabhardware
10.2021 - 11.2023
- Managed and developed E-commerce channels, including Amazon, Noon, Jumia, and Homzmart
- Overseeing product listing & enhancing process, Developing product page with A+Content
- Manage orders & returns process and maintain a healthy order cycle
- Increased sales and revenue by obtaining and securing new accounts with proven monthly sales increase by 1.5x to 2.0x
- Conducted data analytics for market and forecasted market behavior
- Experience in operation management and process enhancing
- Creating a Yearly Promotion Calendar for sales planning
- Promoted product offerings, benefits, and discounts using marketing channels to secure targeted sales
- Offered proactive resolutions and drove actionable responses to market challenges
- Optimizing cash flow cycle by tracking payable invoices.
Logistic Specialist
Arabhardware
10.2020 - 10.2021
- Directed daily operations to achieve maximum efficiency and productivity.
- Generated weekly reports for inventory health and performance, sales reports, and inventory valuation reports.
- Recorded purchases and sales invoices using ERP system to maintain accurate records
Retail Salesperson
Vodafone
10.2019 - 10.2020
- Maintained customer retention by cultivating long-term customer loyalty through consistent service.
- Ensured sales growth by providing excellent product knowledge to customers and engaging in friendly conservation.
- Proactively promoted sales, promotions and deals throughout interactions for upselling purposes.
- Handled customer complaints in calm and professional fashion, solving problems with effective solutions.
- Consistently generated profitable sales with excellent product knowledge.
Education
Bachelor of Commerce - Commerce
Ain Shams University
04.2001 -
Skills
Logistics operations
Timeline
Marketplace Account Manager
Ahmed El Sallab
11.2023 - Current
Marketplace Account Manager
Arabhardware
10.2021 - 11.2023
Logistic Specialist
Arabhardware
10.2020 - 10.2021
Retail Salesperson
Vodafone
10.2019 - 10.2020
Bachelor of Commerce - Commerce
Ain Shams University
04.2001 -